The nurses are fabulous and made us feel completely comfortable in the environment. They treated us…read morewith respect and explained everything to us calmly and efficiently, so I did not feel lost or that my care was out of my hands. The front desk people were kind enough to explain how everything works with insurance and everything, which I greatly appreciated, since I had no idea because it was my first time going to the doctors alone. The nurse practitioner was super sweet and fun, and made us feel at ease.

Retired RN who also worked in " a Doc in the box" Difference is the experts for emergency care and…read more the LACK OF KNOWLEDGE AND WILLINGNESS TO TRIAGE.... Have great understanding of the demands.... however, I was encouraged to go to the Emergency Hospital when it was not warranted !!! Will never recommend. So outrageous they should close the business down.

They are inconsiderate to their clients. I waited almost 2 hours due to an order transfer, but the…read moreQuest personnel took an inordinate amount of time to check the computer & put me back on the schedule in a fair, timely manner. So, 2 hours in a fasting state. I WILL NEVER GO TO QUEST DIAGNOSTICS AGAIN, & I RECOMMEND NO ONE ELSE DOES EITHER, IF YOU VALUE YOUR TIME!!!!!!! This is the office at Oaks Mall. Not much better at other offices.

Kiki is the best phlebotomist I've ever had! She was especially good at getting a hard draw and she…read morewas so kind! I will only go there from now on. The kindness goes such a long way. Thank you Kiki!

Labcorp at Walgreens, Newberry Road, Gainesville…read more Went in for routine blood draw for annual levels check (CBC, lipid panel, etc). The lab tech called me back at my precise appointment time. She was very organized and very efficient. She was also very polite and obviously has strong work ethic. Her phlebotomy skill is honestly unmatched in all of my decades of experiences having blood drawn. There is absolutely no trace of the puncture nor any bruising whatsoever. This is a first for me. The entire blood draw from entry to the room to exit from the room was only a few short minutes. Exceptional service.

Only gave one star because you can not give zero. Been to the High Springs office on 441 several…read moretimes since Dec 2025. Three weeks ago my blood pressure meds were about to run out and my last doctor had retired so I needed a new prescription. Palms like others uses a portal to communicate. So I went on the portal and wrote a detailed message about how my meds were running out and asked what did I need to do to get a new prescription-did I need blood work, did I need an office visit? Nothing, no reply. So 3 days later I start calling the office at 11:30 am. Had to leave a VM. Left a detailed VM and no one called me back until 4:50 pm office closes at 5 pm. Nurse that called me back starts with "Well I see you have not been in since Dec 2025, I said NO I have been there at least 4 times in 2026. When I told her what I needed she said "oh you need to talk to scheduling-click-transfers me to scheduling that said the same thing, "well you have not been here since Dec 2025" I said NO. She asked what kind of appointment I needed and I told her I did not know that the nurse transferred me without discussing anything, she said well I need to know that. It was now after 5 pm and the office was close. Instead of leaving another VM and waiting 8 hours for an answer the next morning I had to drive to the office (because they can't seem to respond to the high dollar portal they have set up) an told the office manager all of this, she made me an appointment 2 wks out for a physical which I am guessing included blood work. Today after answering at least FOUR text messages starting a week ago reminding me to show up at 8:30 for my appointment today I go to the office arriving at 8:02 for my 8:20 appointment. After sitting in the exam room from 8:20 until 9 AM I left a written note and got up and left. As I was walking out the hall to leave the PA called out to me and I told her I just sat in there for FORTY MINUTES waiting on her and was now leaving as it appears my time is NOT as valuable as her time. Going to my insurance company today to find another primary care doctor. This is at least the second time they never check the messages I send them thru the portal.

My wife and I both go to High Springs. Really happy with Dr. Burkett and her care. Concerned about…read morepoor response and appoint. My wife has been trying to make an appoint. for months. Told she had to wait till closer to the time. By then it was too late. Fully booked for months out. She needs her medication. Has called and left messages with no luck.

Mri ran two hours behind. Nobody came to apologize. Front desk just said " they are running behind…read more". When I finally got back for my exam the tech was rude. It was a male who the TA said was the supervisor. This was 6 pm

They don't answer the phone or return calls. This just outrageous. Do not let your primary care…read moredoctor or anyone else refer you to this mess.

I have always had exceptional service from everyone in the office, including the secretaries and…read morethe nurse practitioner. The nurse practitioner takes her time gives me as much time as I need and always asks if I have any further questions or need anything explained. I would recommend this facility to anyone.

When you have an issue that needs to be addressed right away, they will not work you in. They tell…read moreyou they will put you on a list and if they have someone cancel they will call you. Unacceptable!!!

dr. Yuck was fantastic. he is an experienced very…read moreexperienced Doctor Who has all the tools, including laboratory and skilled nurses and a scanner to diagnose problems. I was there someone who we thought might be suffering from appendicitis. He kept us in the room for two or three hours while he verified all the test that indeed it was that rather than some of the other problems that can manifest with the same symptoms he prescribed treatment with antibiotics and she is doing very well. I don't just recommend the facility. I recommend this as a very unusual old-school. Very careful very up-to-date on the literature healer that can be a person for anyone in need.

Biggest waste of time ever. Street parking/parallel parking is the only parking available at the…read moremain entrance -with the sign. ADA parking in back of building. Ramp to the sidewalk leads to steps in both directions. I'm in a wheelchair . Office Staff said yea, no one ever knows how to get in and they don't know why they don't have signs. My daughter used the stairs and found out I needed to go in the street and enter through a side entrance where they have a single wheelchair lift inside. Then we find out although their Website says they accept my insurance, they don't. The receptionist says everyone tells them that they accept this insurance but they do not. Said no one can ever show her where it says that they do, like somehow we all imagine it. Within 30 seconds showed her and yes, says it right there. Not like it would change anything but now maybe they can change it. Still, my insurance no longer accepts my previous doctor and my new doctor can't see me for 3 months. I have multiple sclerosis and need medication and new handicap placard. $220 for a visit plus any tests they need, but I have no choice, I have to see someone. I paid the fee. While waiting to be called back, they let me know they can't fill out a form for placard. Initially it was because they didn't have a form. Then it was because although they have the placard required MD ( as opposed to DO, NP, etc) they are not authorized to fill out the form. By then I gave up. It shouldn't be this hard. When we were leaving, the receptionist pointed at the lift I should use so I didn't have to go in the street around the bank to use the outdoor ramp. Never used one like this before . The ramp was steep and I was nervous about tipping back but my daughter helped me use it. Not any offer of any assistance. This place was empty. A walk in clinic with no one in or out the 30 minutes we were there. I think I know why lol. The receptionist was polite. Just unhelpful. As she was aware of all of these issues, one would think someone would do something to resolve them.

My experience with everyone at the clinic has been exceptional. The staff has all been pleasant and…read morethe office is clean. I appreciate it being a small clinic where you're treated respectfully. Each time I've called and asked for an appointment, I've been able to get in to see someone in just a few days. Plus they have an in-house lab which makes it more convenient.

Every time I've been here the doctors have been extremely offensive. Their way of communicating is…read moreactually insulting. I saw one doctor for more than a year who never listened to any of my concerns and only focused on my weight as someone who has always been slender my entire life. She would literally focus on me being TWO pounds weight difference in a one month span instead of listening to my concerns. Today I told another doctor in the same office that one of the referrals they had given me was a really bad fit for me and I didn't wish to continue with said referral. The doctor immediately jumped to insisting I was the problem instead of the referral who made it very clear she had no clue what she was doing (she told me she never handled clients for my reason of referral and kept leaving to consult another doctor)... It's been my experience that the doctors of this office are assumptive, judgmental, and aren't fully concerned with the wellbeing of their patients...