Wow, what a difference a virus makes. I'm guessing they had to close the Lakewood location because…read moreit consisted of a tiny waiting room with 5 or 6 chairs and 1 tech/receptionist. Fast forward to Fall, 2020. Brand-spanking new office. Finding it though is a little like a scavenger hunt. Pay attention to my notes! This lab is located inside the Texas Neurology Center ("TNC") [sorry, legal profession here], behind the Beeman hotel. Turn into the parking lot just before getting to SMU Blvd. Drive straight past the hotel and you will see the parking lot for both Tenants and Visitors to the left of the TNC. There was plenty of parking in the garage on a count of it being so new. The sign says that Visitors should park on levels 5 and 6, but it was virtually empty at 9am so I stopped at 3. The elevator banks are on the north side, stairs on the south side of each level. On the first floor, there is no signage to indicate that you should go inside the glass double doors that make you think that it is strictly for TNC patients. Not so. When you go in, you will stop at the reception guest, get asked a few Covid-related questions, get your temp taken, and will then be directed to Lab Corp. It is a left and then immediate right down the long hallway, past the reception area for TNC, past office doors with no numbers, and almost at the end, you will see the LabCorp sign on the left. They will have two (2) check-in machines to scan your QR code given to you by text shortly after you schedule your appointment. If they aren't working, simply walk up to the window and take a sanitized pen, sign in, then place the pen that now contains your cooties in the box marked something to that effect. I had a 9:30am appt but received a message at 9am that they could take me as soon as I arrived, so I drove the 1.2 miles down the road, checked in at 9:14 and exited the lab at 9:17. The girl arriving at the same time as me was finishing up as I walked out. Facilities are nice, new, and modern. Best lab experience I've ever had - hands down. Blanca says check 'em out!

Extremely POOR LABCORP SERVICE I arrived at LABCORP in…read more PAVILION III 1411 N Beckley Ave Suite 161, Dallas, TX At approximately 4:45PM The lady at the window was very rude informing me that they are about to close. If I correct they close a 5:00PM I left one of my Lab Orders in the car. When I asked if I could run a grab it, she flat said NO cause we are "finna" close. There was still 15 minutes until closing. So unprofessional, if she don't like her job she should find another y, please remind her she's working in "Patient Care / Patient Services. At a different location on 8877 Harry Hines Blvd. Dallas,Texas 75245 The Lab Technician advised me she could only do one of the LAB ORDERS but You are WELCOME to take BOTH to one of Our other locations and she took forever to come and check on those of us that had signed in. She was too busy ON HER CELL! Customer Service is just POOR! The job didn't choose THEM, THEY chose the JOB!!! Make this make sense! Respectfully Ms. Walls

I've been meaning to get bloodwork done for the last 2-3 months, but due to outside circumstances I…read morewasn't able to go in until today. I'll admit, I was a little nervous walking into this Labcorp location after seeing the 2.6-star rating. Thankfully, however, my experience couldn't have been more different -- it was truly a 5-star visit. I originally scheduled an appointment for 8:45 AM, but due to traffic I arrived about 10 minutes late. I was pleasantly surprised that I was able to reach a real Labcorp employee through their phone service (press 7) and let them know. They were incredibly accommodating and reassured me that it wouldn't be an issue and that my appointment spot would still be available when I arrived. Although it's a typical Labcorp location, the check-in process was quick and easy, and the staff was incredibly friendly from the moment I arrived. The phlebotomists were patient, professional, and kind. When the first phlebotomist had trouble finding a vein, she didn't rush or force it -- instead, she took the time to get someone who could, which I genuinely appreciated. That's when James stepped in, and he was absolutely phenomenal. He immediately picked up on the fact that I was nervous and went out of his way to make me feel more at ease, keeping the conversation light and genuinely comforting. There was a small miscommunication about how many vials were needed (it ended up being 8), which meant I had to be restuck to collect the remaining 4. Even with that, James remained calm, reassuring, and incredibly professional throughout the entire process. Technically, I was stuck three times, and as someone who hates getting blood drawn, I can honestly say this was still not a bad experience at all. The care, empathy, and professionalism - especially from James - made what could have been a stress situation surprisingly manageable. If you're hesitant because of the rating, don't be. Based on my visit, this location absolutely deserves a higher score.

Parking garage is too tight. Handicap parking will get your car hit, the turns are too sharp and…read morenarrow. I was worried for the safety of the parking attendant who was having to stop people from coming down ramp so we could enter then no where to go.

Isabel is nice and friendly, thanks a lot for being there! Got me scheduled quick and I got the…read moreresults in just a minute!

Came in for a CBC blood test. I really don't like needles and can't stand having my blood drawn but…read morethe nurse was very gentle and reassuring! The place seemed very clean and the staff were nice. The only reason I'm saying 4 stars, not 5 is because when it came time for my results they were emailed to me (which is fine). Only problem is when I called to ask what they meant the staff had no clue and said they just send everything off to a third party so although I got my test done, I haven't the slightest clue how to read the results

I had Rita take care of me today. I didn't feel a thing when sticked me, she's such an Angel !…read more Blessed day everyone!

Tinya was incredible! She is so very kind, efficient, I didn't feel a thing for blood work. She has…read moreto be the best clinician I have ever had. She is beyond wonderful!!!

This is my lab of choice when my doctor ordered labs for me. Consequently, I come here fairly…read moreregularly, usually for bloodwork. My experience has been very good. The people working in the lab have been generally very pleasant to work with and efficient and effective about getting people in and out. Another thing I have liked about them is that they are pretty good about finding veins on their first try, without having to stick you multiple times! Review #2021

I used Lab Corp because it was in the same hospital as my Rheumatologist. After reading other…read morereviews, I realize I'm not the only person I to arrive before closing time and not be permitted to come in. Their front door is clear glass, so there was no mistaking that they were closing early, despite having an on-time person wanting to come in. So many other labs, so no reason to stay with this rotten lab.

Quite possibly the worst customer service and health care experience I've ever had. I checked in…read moreonline 10 minutes before appointment and waited 20 minutes after scheduled time. Okay, no problem. They take measurements and then I ask if there will be a urine sample? They check the computer and say no, so I use the restroom. They then are about to begin bloodwork and say there actually is a urine sample so they can't finish assessment. I'm not someone that can pee without fluids and on the spot. They kick me out while I go find water (they don't have any) and then when I return promptly I have to wait and rudely was told to go to the bottom of queue (over an hour goes by and I'm constantly passed by names below me as they just stare at me with no estimated time) so I just end up leaving. Very incompetent workers. The worst part was the worker blamed me for cancellation when they messed up and I was truly being polite. I get mistakes happen, but the service and treatment was horrendous! Management should look into these employees.

What could be fun and humorous about going to a lab to get your health analysis and vitals recorded…read morefor work? I think I'll opt for boring and a job well done. Upon entering this place shortly after they open, you are greeted in a green room by a bunch of empty chairs facing you and a sign in kiosk. Behind is a TV mounted on the wall talking up how great Quest Diagnostic services is to you, the customer. Signing in was somewhat easy as it finally recognized me and began populating some of the data fields to check over. I grab a seat and in a couple of moments I was welcomed by a very comforting friendly lady who seemed to have been a life long friend! Around the corner we did the vital checks and she quickly and painlessly took blood. Off I went. Simple, easy and out the door.

Eden displayed a high level of customer service. She made me comfortable and smile. I have a hard…read moretime with needles. It was almost painless inserting the needle. She is very well trained. She had an endearing personality!

Nice people who are great at drawing blood and also helping you with any other testing your doctor…read moreorders. I have been to labs where they are not friendly or they are not good at finding veins, etc and have to stick you twice. I have not experienced any of that at this place.

I had to get bloodwork and I have been to this LABCORP before. It's never horribly crowded and I…read morelove that you can check in when you arrive and wait in your car and then they text you when they're ready for you. The girl that took my blood was quick and efficient. I didn't feel a thing. I'll definitely get my labs done here.

I had a very unpleasant experience getting my blood work done at this LabCorp location. The…read moretechnician told me I wasn't bleeding because I was "dehydrated," which isn't true I had already drank water before arriving. Instead of stopping, she kept pushing the needle deeper, moving it side to side, and pressing hard on my arm to force blood out. I was scared and in pain. She then decided to do another poke on my other arm, pressing very hard again. Now I have a large bruise that keeps getting worse, and the pain hasnt left I cant no longer lift my arm because it hurts This isn't the first time I've had issues at this location. Every time I come here, the blood draw hurts and leaves bruises. When I go to other labs, the process is quick, painless, and I don't bruise at all so I know this isn't normal. I would not recommend this location. The technique felt rough and careless, and the experience was uncomfortable and stressful.