Eden displayed a high level of customer service. She made me comfortable and smile. I have a hard…read moretime with needles. It was almost painless inserting the needle. She is very well trained. She had an endearing personality!

Nice people who are great at drawing blood and also helping you with any other testing your doctor…read moreorders. I have been to labs where they are not friendly or they are not good at finding veins, etc and have to stick you twice. I have not experienced any of that at this place.

What could be fun and humorous about going to a lab to get your health analysis and vitals recorded…read morefor work? I think I'll opt for boring and a job well done. Upon entering this place shortly after they open, you are greeted in a green room by a bunch of empty chairs facing you and a sign in kiosk. Behind is a TV mounted on the wall talking up how great Quest Diagnostic services is to you, the customer. Signing in was somewhat easy as it finally recognized me and began populating some of the data fields to check over. I grab a seat and in a couple of moments I was welcomed by a very comforting friendly lady who seemed to have been a life long friend! Around the corner we did the vital checks and she quickly and painlessly took blood. Off I went. Simple, easy and out the door.

Quite possibly the worst customer service and health care experience I've ever had. I checked in…read moreonline 10 minutes before appointment and waited 20 minutes after scheduled time. Okay, no problem. They take measurements and then I ask if there will be a urine sample? They check the computer and say no, so I use the restroom. They then are about to begin bloodwork and say there actually is a urine sample so they can't finish assessment. I'm not someone that can pee without fluids and on the spot. They kick me out while I go find water (they don't have any) and then when I return promptly I have to wait and rudely was told to go to the bottom of queue (over an hour goes by and I'm constantly passed by names below me as they just stare at me with no estimated time) so I just end up leaving. Very incompetent workers. The worst part was the worker blamed me for cancellation when they messed up and I was truly being polite. I get mistakes happen, but the service and treatment was horrendous! Management should look into these employees.

This is my lab of choice when my doctor ordered labs for me. Consequently, I come here fairly…read moreregularly, usually for bloodwork. My experience has been very good. The people working in the lab have been generally very pleasant to work with and efficient and effective about getting people in and out. Another thing I have liked about them is that they are pretty good about finding veins on their first try, without having to stick you multiple times! Review #2021

I'm disappointed in this location. I'm not opposed to waiting, nor do I think that I am soooo…read morespecial the world revolves around me. I work in the building, scheduled an 8:30 am appointment and got there at 8:30. It is 8:43 am and the other person who walked in after me has been acknowledged and seen while I am sitting in the waiting room. Why you ask... because they only have one staff member. SMH

Very impressed by the speed of check-in and how quickly I was seen. I've had blood work done twice…read moreat this location, and both visits were completely seamless. I'm always nervous around needles, and giving blood can be difficult for me, but the phlebotomist here is hands down the best I've ever experienced. No multiple pokes and only minimal discomfort. She is by far the most talented professional I've ever seen when it comes to drawing blood.

If I could give it a zero I would!! no one was at the front desk for about 30 minutes! I couldn't…read morehear them in the back cackling. Said hello several times no answer. Not a will be right with you nothing. So I left! Trash customer service! Would not recommend!

Very nice building with lots of doctors offices who are associated with Texas Health Resources and…read morePresbyterian Dallas. Spotlessly clean, lots of parking and great signage to help you from getting lost. The doctors here have a variety of specialties including orthopedics, internal medicine, cardiology, etc. my primary care doctor, who is a Internal Medicine Specialist practices in this building. I have always been impressed with him and the doctors in this building that he has referred to me.

Isabel is nice and friendly, thanks a lot for being there! Got me scheduled quick and I got the…read moreresults in just a minute!

Came in for a CBC blood test. I really don't like needles and can't stand having my blood drawn but…read morethe nurse was very gentle and reassuring! The place seemed very clean and the staff were nice. The only reason I'm saying 4 stars, not 5 is because when it came time for my results they were emailed to me (which is fine). Only problem is when I called to ask what they meant the staff had no clue and said they just send everything off to a third party so although I got my test done, I haven't the slightest clue how to read the results

Miya was so caring and helpful when I was having a really hard time getting bloodwork done for my…read moreson. Most of the labs in the Dallas area didn't have hours that were suitable for my son's work schedule. Even the ones that said they were open on Saturday's actually weren't even open, or I couldn't even get anyone to answer the phone at the labs! This was very frustrating because my son needs this bloodwork done asap, as he was just released from a 2 week stay at the hospital with renal failure. Miya was such a blessing and a true lifesaver, driving to my son's apartment and doing his bloodwork there. Plus, she actually answered the phone and I was able to speak to her personally. We will definitely be using Miya's services again and highly recommend her!

Quick, fast and very professional. Came to my house on time. She had her badge on and cheap very…read moreaffordable

Passed out after my blood got drawn and they gave me a juice box. I'd go back just for the juice…read morebox treatment Went for blood work and there was no wait, they were ready at the time of the appointment. Everyone was super friendly. Not sure if passing out is a requirement for the juice box but I'm sure if you ask they'd give you one (very friendly staff)

I love the concept but I showed up for my bloodwork that I booked online with this location & was…read moretold upon arrival that the biomarker testing I ordered was not available there? No one had reached out to me beforehand. They were not knowledgeable of the testing when trying to book at the counter. I didn't receive an email or printed receipt of the bloodwork they did. I logged into the portal & no receipt or blood work pending there either. SAVE your money & skip this place. I much prefer LabCorp or Quest.

we previously had bad experiences while getting my daughters blood drawn. Ms. Shante at the Garland…read morelocation was very quick, efficient, polite and relatable. She is amazing at her job and I would recommend her getting a raise !

Super easy check in process just scan your barcode the dr provides and bam your all set up in line…read moreto get seen. Was waiting About 10 min then was called back. There is no receptionist with there computer check in I did see some people struggling but most got the hang of it.