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    Quest Diagnostics

    3.3 (9 reviews)
    Closed 7:00 am - 5:00 pm

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    5 years ago

    Katalina is my girl. Quick and painless. The best Quest experience! Book it here and not Montague!

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    Quest Diagnostics - My arm after a simple blood test from Quest at Montague

    Quest Diagnostics

    (15 reviews)

    Brooklyn Heights

    February 12, 2026 - 9:00 AM appointment window…read more I am writing this after reviewing other recent feedback about this location, and unfortunately my experience aligns with what many others have described. I arrived at 9:00 AM to an empty waiting room. I believed I had an appointment but clearly made an error during booking. The office was locked and no one was at reception, so I knocked. A staff member came out and told me she could not see me until my name "popped up on her screen," despite the fact that no patients were being seen. At 9:15 AM, another woman arrived for a 9:30 appointment. The employee pointed to her and said, "See, she has an appointment," yet still did not see her early even though the office remained empty. What followed was completely unacceptable in a medical setting. The same employee returned to the waiting area when her boyfriend walked in and proceeded to loudly argue with him about personal financial charges and a drink he brought her. She openly stated -- in front of three waiting patients -- that she was on the phone dealing with her financial issues during office hours. There was no attempt to step away, lower her voice, or prioritize patients. It was made clear that personal matters were taking precedence over patient care. We were effectively sitting in a medical office listening to a personal dispute while being told we could not be seen. This was not a scheduling issue. It was a professionalism issue. There was zero respect shown for patients' time or the clinical environment. After waiting and observing the situation deteriorate as the room began to fill, I chose to leave. Reading prior reviews, there appears to be a consistent theme regarding professionalism at this location. Quest Diagnostics should take these repeated complaints seriously.

    Wonderful experience. George is great. He drew my blood. They didn't have a way for me to lay down…read moreas I sometimes get light headed, but he pulled up a chair so I could put my feet up, and I slid my body down to lay back in the chair. It totally worked. I am amazed as to how quick it was to draw 10 vials of blood. No pain, no discomfort at all. Effortless and easy. Thank you George! My appointment was for 9:30 am. I was out by 9:44 am.

    Labcorp

    Labcorp

    (4 reviews)

    Gowanus

    I honestly don't know where to start in writing this review. I am so traumatized by this experience…read moreits all I can say. When I had arrived I expressed to the lady at the front desk I needed urine cut to be sent for culture by my doctor , I already could feel from her she was not in the best moods. She gave me a regular paper cup with a lid on it like for coffee. I expressed to her that this urine sample needs to be sent in sterile cup and she said there's none to wait when called for blood work at the back. When I arrived at the back for blood withdrawal I immediate expressed to the same lady that I was the front (she happened to be the one designated to draw out my blood) my concerns about me having blood drawn. I told her I have very tiny veins, slow thick blood flow always. I even hydrated very well 3 days before blood, brought my own warm compress for my arm because I've been through this enough, I know my own body. My doctor order very extensive blood work because I have many issues and auto inmune condition. It was at least 15 vials of blood needed. She stuck me 7 times, gave me a hematoma in the back of my hand, this is the end result. I asked another employee if they could help at some point, my initial lady "Ms. K" was her name. She told me she's done this job for over 25 yrs but it was her 2nd day rotation there. I'm not trying to put anyone down but sometimes many years on the field does not equal quality of the work. I work in the health care system myself. When I had asked if another employee could step in for help she did not like it but the other employee even acknowledge how bad the hematoma happend in the back of my hand and I had immediately notified her it was causing me extreme pain and burning when she did it but she said "you just have to let me do my job"! Even the other employee recognize the damaged and felt horrible and apologized "Ms K" went and said we're all going to get in trouble bc we've spent nearly 2 hours on one patient. The other employees then went on to say we can't send the bloodbwork incomplete , you're going to have to redo and come back. I told her do not try my other arm, I know for sure you can never get anything there's, I know my body. You go through many patients a day and probably with better veins. I only have one body but I know it very well I told her. I told her I just need someone to be patience enough to look for a deep vein so we can get this done the proper way. You spend alit more time and patiently we can do it. I'm sharing pictures how both my arm's look At this point I don't know what can be done or what im looking for at this point. But all I could think of this is considered pure negligence!!! im attaching pictures of my traumatizing experience

    I come to this location every three or four weeks for routine lab work. Sometimes I have an…read moreappointment and there's a 0-5min wait, sometimes I show up without an appointment and the wait is 5-30mins depending on how busy they are. Valerie usually takes my blood and she is excellent. She's very fast and I barely feel a thing. My doctors had prescribed a home blood tester but it was flakey to use. Prefer going to LabCorp, results have been much more consistent.

    Quest Diagnostics - laboratorytesting - Updated May 2026

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