Merry Christmas Thank Gd for Fenya Frenkel who along with…read moreMyDoc Mill Basin have been Saving my life time & Time again ‼ First of all whenever I'd hear the words "Urgent Care" I would imagine a room Packed with Sick people being quickly seen with not such great medical knowledge but for those that were desperate seemed like the only option. This is the only Urgent Care I've ever been to and others really need to take notes. It's super clean, wait time is super short maybe like 3 people max ahead of you (today i only had 1 person before me, a child) , the Dr takes their time with you giving you everything he thinks will improve your health and never rushes through your time. No appointment is needed, insurance covers your visit and they're super friendly and kind from the second you walk in. Today I woke up No voice, throat on fire coughing out green slime. I got a IV boost with vitamins (saline IV is covered (depending on your insurance of cours) and the boost is a tiny fee less then your lunch !! I also got a B12 boost added and for the throat he sprayed Decadron which OMGGGG takes the throat pain away in 15 min and lasts 2 days (where has it been all my lifeeee) I did Testing for everything Flu, Strep, Covid Had my lungs checked, blood pressure. Best Experience Everrrrrr I'm soooo happy we have that kind d of place in our neighborhood it's gd sent I came home feeling 70% better !!! Thank you again for taking such great care of me. Happy holidays. Fenya I dunno where I would be without you

Was seen very quickly. Very professional. Would definitely go back. They provide drinks and snacks…read morewhile you wait

Waited there forever 1 hour. No one told me this when I walked in that doctor taking a lunch break…read more Quick to take my money. I have been going here for years,place is going downhill. Very dissappointed!

For an "Urgent Care" there are either NO doctors or they tell you hours before closing that you…read morecan't be seen because they dont have enough doctors. Make it make sense!

Coney Island location horrible. Made an appointment online to only get there to only be told by…read moresome clueless employee that they not taking any patients but she's at work? Like please make it make sense. Would not recommend or go back to again.

My husband and I both got covid vaccines here. They messed up the appointments so they didn't have…read moredoses available for both of us. Then they charged his credit card twice but refused to admit that they did. (Still trying to get a refund for the second payment.) That aside we still had to pay $112 each although no one else I know paid for their vaccines. They also didn't log the doses so that I can get my Excelsior pass. They did pretty much everything wrong.

This was my first (and hopefully last) visit to Urgent Care. From check in to the time I left was…read moreTHREE HOURS. I went in because I couldn't breathe and was wheezing. I had a chest X-Ray and it wasn't pneumonia. Dr. G called in my prescriptions and sent me on my way. The staff was courteous. I called aftercare when I finished a 5 day Rx. The choice was to come back to Urgent Care or have the Dr call in a prescription. This nimwit ordered mucinex at my pharmacy which is out of the way from my house and my job. I waited an hour while I was feeling sick for an OTC med I could get anywhere. I didn't get her name because when you call aftercare a customer service rep sends messages to the providers. The providers send messages back. Pissed is an understatement

onyl person there. waitied 45 minutes! and in the room waited another 45 minutes…read more the nurse who came in before the doctor a short pretty woman was so so but aside from that, i will not be returning.

The wait time is absolutely ridiculous. I went in to see doctor Thibaud, (not the urgent care side)…read moremy appt time was for 12:15, and was told to come in 15 mins early and I did just that. Finally at 1:30 I'm called into the room and get my vitals taken. Only to sit for another hour and a half!!!!!! --- this is actually a post I was gonna put up back in I think November, I came back and realized I never posted it, but yeah. It's still the same. I have some documents I need filled out for work. I informed the office of the deadline, but ever since giving them the documents, they have been giving me the run around. The offices are not the numbers you call when you need info, it's like some hub that answers and they relay info to these locations, so a lot of info gets misconstrued or lost in translation, causing issue for patients. For this instance, myself! I came in on Tuesday 3/17 around 2:30 for my documents for work, mind you this was submitted the previous week on Tuesday, I've been calling to make sure to stay on top of them, over the phone; I'm told "everything is all set", I come in person, the receptionists are all bewildered and confused like I grew 5 heads. Literally, 3 HOURS LATER, I STILL HAVE NO DOCUMENTS!! I unfortunately had other necessities to tend to, as I did not think that a piece of paper (that the receptionist filled out) and all she had to do was get the doc to review and sign it, but I'm told to wait for multiple patients to be seen?? I understand I didn't have an appt, but I when I DID have an appt and gave the paperwork, it should've been completed THAT DAY!!! Instead I was told they would contact me when it was completed, which they NEVER INTENDED TO! Now there's a possibility I'm gonna be assed out and have to repeat my entire process again. For sure switching providers, it was only convenient cause they are a 10 min walk from my home. But I'm fed up, been fed up actually. You always have to plan your entire day around coming here. Prepare for your wait time to be 2+ hours EACH TIME.

Diane, Marie, and Beatrice were all super sweet, very patient and very caring. Clean environment,…read morefriendly staff, 10/10

very disappointed in dr.gallo and her staff . went for routine check up and only had blood work…read moredone .3 weeks later when i finally get the receptionist to pick up shes said my results are fine.i always ask for my results to be emailed to me . i notice a urine test on my results !!! i did not give a urine sample .when i called the nurse challenged me and said i did .i went to see the doctor in person they know they dropped the ball. the urine test must be taken off my portal thru the office .im still waiting for lisa the manager to do it , very disappointed dr .gallo did not take it into her own hands. as soon as the urine lab results are off i will get my records ,something to think about "what if the urine had drugs in it " totally unexceptable , i also am fighting lab charges on my insurance for a test i did not take

She has A LOT OF NERVE claiming that she's caring and considerate. All it took was for me to flip…read moreout ONCE on her, and she closed her Georgetown office without even notifying me before my appt. No second chances. Also, told her about an embarrassing problem I was having for a long time, and she didn't think about it for more than a second. I had to come up with a solution myself. Of all the female doctors I've had for 20 years, nobody thought about doing anything about it, except for ONE nurse practitioner. This doctor ranks among Brooklyn's most mediocre doctors. Her demeanor is TEPID.

It could use a little make over. The waiting room is dark…read moreand cold. We're sick, I didn't come here to freeze more! The receptionist and nurse are really nice, but they're really loud. There's no reason for me to hear your conversation over my headphones. As with most doctor's offices, you spend more time in the waiting room than in the actual exam room. Almost 3 hours for some antibiotics, sheesh.

Last time I went there (4 or 5 years ago), the doctor saw me for about 2 minutes if was lucky. Had…read morea cold or something that required antibiotics... a few days later feeling better from the cold I started having bad stomach cramps, odd I thought so I went back to the doctor he examined me for 2 minutes and gave me more medication, didn't take blood or urine, two days later the cramps are getting worse, I go back and he wants to give me more medicine without taking blood or urine. I asked him what the medications do and the side effects as he is walking out the door ignoring me. I actually had to raise my voice because he was across the room... I stopped taking all medication and started feeling better within a couple of days. Go to the new Place that opened around the corner on Ave U and Coleman St.

Do not use this clinic if you expect your insurance to cover inoculations or other services. All…read morepertinent information was entered into Minute Clinic's computer and I was told that my insurance (Medicare) would cover my shingles shot. Weeks later I received a bill for $179! I contacted Medicare. Medicare told me to contact my drug plan (Express Scripts/Aetna) who in turn took information to straighten things out. If I had taken a few steps to my left and had the shot performed by CVS staff, this would not have been an issue. Minute Clinic's service was fine but their billing process is deceptive. Don't use the Minute Clinic at 2525 Kings Hway, or any other Minute Clinic unless you want to incur a messy problem when it comes to insurance payment!! Take 10 steps and have the CVS folks do it just as well. CVS will bill the appropriate insurer, no problem!! J.L. Brooklyn, NY

I cannot say enough about the care my father received at AHAVA Medical Center, especially from Dr…read more Jason Hernandez and his team. My dad is 92 and has been living with significant leg and hand pain for years. Unfortunately, many places tend to dismiss patients his age. That was not the case here. Dr. Hernandez took the time to speak directly with my father, really listen, and carefully examine him. Today, they focused on his leg--and he was able to provide immediate relief. It was incredible to see. What stood out most was the respect and attention he gave--not just to the condition, but to my dad as a person. The team was warm, patient, and welcoming from start to finish. We'll be returning to continue his pain management and physical therapy, and to address his hands and neck in future visits. Instead of being written off, my dad was truly cared for--and for the first time in a long time, he has real relief and hope moving forward. As for the facility, I saw the waiting and treatment rooms which were bright and clean. As a daughter, I am deeply grateful.

Dr Hernandez has excellent bedside manner. I see him greeting all of his patients and checking in…read moreon them throughout their visit in the rooms to make sure they are comfortable. This has been my experience since my first visit here, 2-3 months ago. He cared to explain all of my concerns and things I read regarding my back pain, and provides good relief through elec machines and his caring staff. The MAs wre really sweet here too. I also enjoyed the diligence of Dr Turell to teach me exercises for neck/upper L back pain​

I went to Mount Sinai because of a workplace injury. I did not enjoy my experience there at all…read more Dr. Elizabeth Rubano was my doctor. She barely spoke to me about my symptoms and after waiting for hours to be seen, shoe didn't even take her time to go over the results of bloodwork and procedure. Thankfully the discharge paperwork had some additional information I was able to use to have a better understanding. I tried to call the following night and the gentleman who picked up was rude and unprofessional. He had an attitude because I asked to speak to the doctor and requested an email or number I could reach her to see if I could request an additional day to recover. By the end of the conversation, he young up on me. This hospital has odd systems, they aren't efficient, bedside manner is not great overall and it's not a very clean facility. From the looks of it, many of the patients there are of minority populations. I wonder if the service there would be more pleasant had the majority been of a different race. Please do better Mount Sinai and Dr. Rubano. I do want to say, there was one nurse (I did not catch her name). She performed my EKG, she was very pleasant and tried her best to help me. Too bad the rest of the staff appeared to care less. I do hope I won't have to come to this hospital again.

My first review was written over 10 years ago. In TEN YEARS NOTHING HAS IMPROVED I was brought here…read moreby ambulance again in November 2024 and They put me in the middle of the emergency room on a stretcher with NO curtain and they pushed me around and banged into me the entire time I was there., It took them FORTY ONE HOURS TO ADMIT ME over a day and a half waiting on a stretcher with an IV Line AND a CATHETER and these people just let me lay there. I was only moved upstairs after I complained loudly to the 'administrator" who was extremely BLIND to what is going on in this ER SHe was BUSY SHowing what looked like INVESTORS around the place looking for donations rather than CARING ABOUT THE PATIENTS While I waited in eternity another man who was there at least 24 hours also in the hall like me-yelled he is LEAVING TAKE OUT MY IV. He started to pull on his arm and then and ONLY THEN did the nurses bother to come over. But they wouldnt let him leave. They refused to tell him who was his doctor, when he would be admitted. He said you better let me LEAVE I will go to ANOTHER HOSPITAL and they again protested. He ALSO dialed 911 and ONLY THEN DID THEY REMOVE THE IV. I complained others were admitted WAY BEFORE ME-and I could not get any answers. AFTER ADMISSION-the "ATTENDING" who was listed on my chart NEVER CAME IN 10 DAYS NOT ONCE The nurses said "we called and called him we never see him" TOTALLY IRRESONSIBLE And gross negligence! NOTHING HAS IMPROVED HERE OH=- and the KITCHEN CHEATED ME out of FOOD at every single meal. I submitted my online form-and about 40% Of what I ordered and they billed my insurance for was MISSING EVERRY TIME I called and complained and they said "WE ARE BUSY and HUNG UP". If you expect PRIVACY and them to ADHERE TO HIPPA FORGET IT! WHY IS IT NO DEMOCRATIC POLOTICIANS EVER IN VESTIGATE EMERGENCY ROOMS - SAME FOR THE NEWS. If you REPORT ABUSE they IGNORE YOU