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    Quest Diagnostics - My arm after a simple blood test from Quest at Montague

    Quest Diagnostics

    (15 reviews)

    Brooklyn Heights

    February 12, 2026 - 9:00 AM appointment window…read more I am writing this after reviewing other recent feedback about this location, and unfortunately my experience aligns with what many others have described. I arrived at 9:00 AM to an empty waiting room. I believed I had an appointment but clearly made an error during booking. The office was locked and no one was at reception, so I knocked. A staff member came out and told me she could not see me until my name "popped up on her screen," despite the fact that no patients were being seen. At 9:15 AM, another woman arrived for a 9:30 appointment. The employee pointed to her and said, "See, she has an appointment," yet still did not see her early even though the office remained empty. What followed was completely unacceptable in a medical setting. The same employee returned to the waiting area when her boyfriend walked in and proceeded to loudly argue with him about personal financial charges and a drink he brought her. She openly stated -- in front of three waiting patients -- that she was on the phone dealing with her financial issues during office hours. There was no attempt to step away, lower her voice, or prioritize patients. It was made clear that personal matters were taking precedence over patient care. We were effectively sitting in a medical office listening to a personal dispute while being told we could not be seen. This was not a scheduling issue. It was a professionalism issue. There was zero respect shown for patients' time or the clinical environment. After waiting and observing the situation deteriorate as the room began to fill, I chose to leave. Reading prior reviews, there appears to be a consistent theme regarding professionalism at this location. Quest Diagnostics should take these repeated complaints seriously.

    Wonderful experience. George is great. He drew my blood. They didn't have a way for me to lay down…read moreas I sometimes get light headed, but he pulled up a chair so I could put my feet up, and I slid my body down to lay back in the chair. It totally worked. I am amazed as to how quick it was to draw 10 vials of blood. No pain, no discomfort at all. Effortless and easy. Thank you George! My appointment was for 9:30 am. I was out by 9:44 am.

    Quest Diagnostics

    Quest Diagnostics

    (9 reviews)

    Cobble Hill

    I had a very very intense fear of needles, and what I appreciate about this location is how fast…read morethey are. I usually only have to wait 5-10 minutes after check in to be seen (I always make appointments, not walk-in) I am in and out. At other locations, Ive had to wait over an hour. Every phlebotomist Ive had has been very professional and kind. Plus, my results are available sometimes the same day. Would recommend this location!

    HORRIBLE!!!! I just wasted almost 2 hours of my time at this location and I had an appt (which I…read morearrived 15mins early for)! The lady told me to leave because she was backed up and couldn't see me before their closing time of 5pm - MY APPT WAS FOR 3:30pm!!!! One lady that brought me in at 3:45pm had one order in their system but not the other my other doctor ordered. I had my patient portal open on my phone and showed her the requisition, she told me to take a screenshot and email it to her, I literally did it while I was sitting in the chair! Instead of checking the email she told me to wait in the waiting room again and then walked out of the place saying she left at 4pm but that someone else would take care of me. I literally waited an hour and when I asked another tech if she got the requisition I sent by email she told me she would help me in a minute but kept taking patients back that arrived after me! When I asked her again she told me "you're the other girl's patient, not mine! I have to see my patients first!" Then I asked her if I'll be seen before they close and her answer was nope as she outright rolled her eyes at me! Now WHY ON EARTH wouldn't the first lab tech tell the other that she had a patient waiting out there? Why didn't the second tech check to see who I was and if she received the requisition?! I literally could have been in and out of there in 10mins but waited almost two hours to not be seen at all!!! Horrible people running this place!!! AVOID AT ALL COSTS! There's another Quest a 10min walk away on Montague that is MUCH better. Never again. Horrible experience and that lady was SO nasty for absolutely no reason! I lost it on her and stormed out. No basic respect for anyone, they just want to get out of there! They are obviously miserable people who hate their jobs!

    Labcorp - laboratorytesting - Updated May 2026

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