We sent an employee in for routine occupational health services and have had to wait over a week…read moreand a half to receive the forms back. Additionally, when I called to address the missing paperwork I was told the information would be faxed back in a few minutes. An entire day came and went- no paperwork. Called again this morning (Monday) and was told the paperwork would be faxed over this morning. 3 hours later, still no paperwork. Having not received a SINGLE phone call from anyone at Concentra, I called again to find the status of the paperwork only to be told that they didn't perform a respirator fit test properly (failed to have employee fill out a medical evaluation). As a company, based on our experience with this facility, we will not be using them again. Poorly run operations, management and staff. If I could give it a zero I would.

I think the doctors here got their MDs as a cereal box prize. I had to come here for a workman's…read morecomp claim because this place was on the list of approved doctors, rather than choosing my own physician. I hyperextended my knee at work and believe it's popliteal tendinitis or a meniscus issue. After almost an hour wait I was finally seen. The doctor came in and did not even so much as LOOK at my knee, let alone touch it or feel around for a problem. He spoke to me for literally less than 5 minutes and told me to do physical therapy for 2 weeks. Naturally the PT didn't do anything. They simply listed a knee strain or sprain on the paperwork without a formal diagnosis. After the 2 weeks another doctor ordered an MRI while I continued a third week of useless PT. At the follow up appointment when my MRI results came in I was told that it came back negative-no issues found! Well of course not, because they work for the interest of your employers insurance company, not for the patient. I was dumbfounded because clearly something is wrong with it. The doctor just shrugged me off and said that he believed the case was closed, go back to work (I wasn't taking any time off work) and that I was welcome to come back and see the other doctor who was there during the day. Then in his "expert" medical opinion I was told that it was a mind over matter issue and that now that I know nothing is wrong with it, I may notice the pain will go away!!! Unbelievable. Well the pain has since gotten worse. I scheduled a follow up with the other doctor, however my case worker closed the case without informing me and when I called to confirm my appointment, I was told that my employer closed the case and they refused to see me. I have a copy of the MRI I'm just going to take it to my PCP!

I waited for over 90 minutes and still never went back. I arrived at 7:00 and I was the only walk…read morein appointment at that time. There were clearly breaks in between those who had scheduled appointments, but they clearly just seem to brush aside those with walk-ins and not get them done. I have been to multiple locations outside of Pittsburgh as a walk-in and this has never happened to me before. Don't even bother going here if you don't have an appointment.

I was notified student health couldn't do the tests I needed done, so I looked for an appointment…read moreat Quest. I had Linda, and she was very thorough with test codes & insurance. She made sure to call my doctors office and clarify that I was getting the correct tests done. I had a great experience.

One of the technician there was rude since the beginning she was in a bad mood. Then she was…read moreclaiming I was rushing and not allowing her to do her job because I asked her simple questions about what I was getting done. Extremely unprofessional.

There is NO WAY to contact this place by phone regarding an item I left there yesterday. Egad! So…read morenow I have to drive ten miles just to ask them of they have it? Ridiculous!

Great place to go in an emergency. The staff is top notch from the patient access to the…read morephysicians. It is very clean which matters in this day and age. Quick service. Waiting times were great. Definitely use this facility again!

We came down to AHN Harmar Neighborhood Hospital because my mom was having leg pain and it was…read morepersistent and she was concerned about a blood clot. Everyone from the initial interaction all the way through were pleasant and kind. They really seem to care and concern and took quick action. They did a scan checked everything and confirmed wasn't a blood clot that was just some bruising and gave a prescription to help. There was no waiting for a room we got right in. Unlike most of the other ERs that we've had the unfortunate need to visit in the area in this hospital the rooms are probably twice the size of any of the ER and not packed or over flowing. Everywhere else it seems they are only staffed with people who don't care and waiting forever to be seen is the acceptable norm. Not only did everyone go above and beyond providing excellent care and compassion and treatment but the next day the nurse that was attending for my mom called to follow up and check on her and just see how she was doing. If that is not a step in the right direction excellent care practices I don't know what else could be.

Jan was my technician. She was wonderful. I arrived early and the phone app wouldn't let me check…read morein until 10 minutes prior to my appointment. She came out in the waiting room and ushered me in we without me having to check in. She had me in and out, taking my blood sample all the while chatting. I didn't even feel the needle. Jan is a sweetheart, kind, professional, efficient. This is my first time at this Quest lab location I will be back! P.S. she let me know the kiosk in the lobby will let you check in early.

Easy check in and on-time. Tech was friendly and professional. Easy peasy for my 17 year old son's…read morefirst blood draw for testing.

The monitor that reads "a message for the blind and visually impaired. If you cannot read this…read moreplease let a staff member know." (Seriously?) No braille, no text-to-speech option, no tactical or auditory anything to let someone know there is a sign with maybe something important. Seeing eye dogs are smart, but they cannot read signs or sign in on your tablet. Perhaps you could add an ADA feature to your app to make up for your embarrassing public "opps".

Great care provided by Angel. Thank you for making me feel so very welcome and taking care of…read morethings so quickly. I'm not going any place else for blood tests.

I have used the traveling Lifeline Screening for a couple of years now. My doctor suggested it…read morebecause it is cost effective. The staff is extremely professional and the tests are well worth the reasonable cost. I have used my results which saved me so much money compared to going to the hospital. I highly recommend this service.

Home Radon Pros are exactly the kind of company everyone wants to do business with. Bill returned…read moremy call within two hours, came and diagnosed my broken system the same day, and his technicians fixed it the next. He came back the following week when I was getting crazy high readings on my radon monitor (turned out to be a monitor issue, not a real radon problem). Professional, knowledgeable, efficient. Could not ask for more.

What a fantastic experience we had working with Bill. Not only did they get back to us quickly, but…read morethey were able to repair our system, replacing the fan and such and they communicated perfectly. We knew when they were coming for the estimate, and they showed up on time, and we knew when they were coming to do the repairs, and they showed up on time. The system looks great. What a wonderful experience. I would highly recommend them.

This was an excellent experience having a CT scan. When I arrived for an early 8 AM appointment I…read morewas concerned at how busy the small waiting room already was. But they called me back within five minutes, got me moving into the test quickly and I was done within about five minutes after that. I was treated with kindness and dignity, then shown to a dressing room to reassemble myself afterwards for privacy. The facility was clean and efficient. I appreciate staff who take this time to make worrisome events in your life as calming and kind as possible. I should also add that I was able to be scheduled here within a week of my doctor ordering the test, which felt like forever to me but for something like this was pretty amazing scheduling.

I have gone here s lot of times over the course of years and never had any problems except for…read moretoday. When I come here I always seen the same lab tech.But today there was a young girl I never seen before. She was more interested in her cell phone. Also in seemed like she was very anti sociable.