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Quest Diagnostic

1.0 (1 review)

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10 years ago

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Concentra - Tacoma

Concentra - Tacoma

1.7(112 reviews)
1.8 mi

I walked in here on 04/14/2026 at 01:00 PM, and I was about 5 minutes early with all paperwork…read morealready completed on my end for my Border Patrol Agent medical appointment. I wasn't taken back into an exam room until 01:40 PM--not a big deal. However, at 02:30 PM, I was taken to another exam room to wait for the doctor, and at 03:35, I finally left the exam room to ask the front desk when I was going to see the doctor since I had to go next door for a Physical Abilities Test before they closed, and I live over an hour away, so it would be ridiculous to have to drive back to this location to finish an exam that I checked in for at 01:00 PM. I told a person named Juan that I had been waiting for the doctor for over an hour, and he said, "Uh huh... sure you have," and turned around to face his computer. So I said, "'Uh huh, sure'? That's how you're going to talk to me?", and he said, "What're you gonna do about it?", in front of 5 or 6 female employees, who were nowhere nearly as bit*chy as Juan. So I said, "What am I gonna do about it!?", and the doctor who was sitting around with the staff chatting it up took me back into my room, and the doctor told me that I was being disrespectful, so I asked him how on Earth was I being disrespectful, and he said, "You're obviously slow." The doctor told me that I was "slow." At this point, I popped off. I told the doctor he was disgusting, unprofessional, etc. I don't even know what I said after that. Then the room got quiet, and he was shaking and stuttering and was like, "Well you're the one who's upset, my heartrate isn't even elevated." Bro what? He was setting paper down on imaginary surfaces while his hands were shaking. I submitted a formal complaint through the Concentra website on 01/14/2026. I haven't heard back from them about how I got mobbed by a bunch of Hispanics/Latinos... at a Border Patrol Agent medical appointment.

This is literally the worst medical facility I've ever been too…read more Im working with NMBP to donate bone marrow and they unfortunately asked me to come here. When I came in for a physical and blood, they forgot to draw my blood. So I came back and had to wait all over again. When I got my actual blood drawer, it took 3 people to complete. The first girl not being sure. It seemed like her first week on the job. I'm then contacted a week later that they STILL forgot things. I came in again and after waiting in the lobby for an hour, I got into the room and they told me it would be 1-2 hours before a doctor would see me. It's been a NIGHTMARE! I never realized how good I have it at the Polyclinic in Seattle. This place is GHE TTO

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Concentra - Tacoma
Concentra - Tacoma - Lobby. Yeah!!

Lobby. Yeah!!

Concentra - Tacoma - Reflection US HEALTHWORKS GLASS DOOR SIGNAGE SHADOW ON WALL

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Reflection US HEALTHWORKS GLASS DOOR SIGNAGE SHADOW ON WALL

Visionworks

Visionworks

3.0(9 reviews)
1.6 mi

Clip Joint Alert!!!…read more Wow! Don't go here. You will be over charged. I have not one but two VSP instances. I came here because they were listed as a VSP Primer Edge. Where as a VSP member my insurance was supposed to go further with agreed pricing, rebates, and discounts. I got nothing! First off the front end staff were all rude and monotoned. They did not even blink their eyes. That's a bad sign meaning they are going to give you rehearsed lines and screw you. When it was time to pay for everything they wanted $60 for the exam and $160 for a half year of contacts. For a year everything would have cost over $400 after insurance. I am doubly covered. Well covered. Every other place that I have been to with VSP agreed pricing and discounts I would only pay under $40 for everything. If I include glasses every thing would have been just under $100! Not 400! I told them they were over priced. They just stared at me with blank looks and gave me a rehearsed line. I paid the $60 exam fee, asked for an online prescription, and left.

Picked up glasses from this establishment yesterday. The women at the front desk are rude and…read moreunfriendly. They are without enthusiasm and are not welcoming. They acted like I was bothering them by trying to get the glasses. Not one person got up to fit the glasses or make sure they were okay. Those girls need some customer service training and they need it fast. Will never return or recommend.

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Visionworks
Visionworks
Visionworks

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Courtesy Auto Service and Tire of Tacoma - ASE Certified

Courtesy Auto Service and Tire of Tacoma

3.3(24 reviews)
1.7 mi

Courtesy Auto Service & Tire in Tacoma by the mall tried to charge me almost $1900 for an…read morealternator on a 2011 car. The owner/manager claimed that they had to special order the part from the East coast & it would take about a week to get it. But, they had loaner cars for $25/day that I could use in the meantime. Those charges would be on top of the $1900I. I got my car out of there in a hurry. On their webpage, mission statement from owner mentions honesty & ethics. Really??

I'm barely given any 1 star review; but this one is overwhelmingly full of trash that I have to put…read morea note for anyone's future recommendation! 1. I came early Tuesday 04/18 morning to see any availability, the store manager told me they were full and referred me to make an appointment! I did, and there wouldn't be any slot until next Monday 04/24 at 0800 am. Funny how they made an appointment slot; when I checked online later, it was still open that week. They just want people waiting for them, instead of waiting for customers. 2. The store manager told me only $75 for inspection and it would be deducted for the repair cost later. 3. I took a day off, and came early to Apr 24. The salesman told me the whole cost for inspection is $175.38 and won't be deducted for later repair! Seriously!! 4. Trust is what you build for business but I guess they don't give a damn, since they are next to the mall and always pretending to be professional. Final word, I did go to BUCKY's TACOMA on the 48th. I did only $70 for inspection (fact only $70, no extra labor's hidden fee that goes up to $175) But the senior mechanic wouldn't be available until next month because of vacation. SO THEY REFUNDED ME $70. Please, support your local store before going to this so-called best service store in Tacoma!!! They are really on a whole different level of Bull-shit!! And I will bring my complain to anywhere I can! Even file a complaint at WA state!

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Courtesy Auto Service and Tire of Tacoma
Courtesy Auto Service and Tire of Tacoma
Courtesy Auto Service and Tire of Tacoma

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Orthodontic Care of Washington - Tacoma

Orthodontic Care of Washington - Tacoma

4.4(5 reviews)
1.7 mi

Dr. Bush and crew are awesome! They're super friendly, genuinely curious about the patient (and…read moreparents/family), and it is a treat to have these bits of joy at an appointment. It's a breath of fresh air to have this kind of bedside manner. Also, you will not find a more stylish orthodontist in the state! Dr. Bush always is expressing himself with his fashion - Bright colored kicks, on point suits, fun holiday swag. (WuTang holiday hoodie? Heck yeah!) Now, on the business side, their pricing is fair and better than most. I had estimates from two others in University Place who were hundreds of dollars more. The patient care coordinators here worked with me and our insurance to find an approach that is sustainable for us. Clinically, I appreciate that Dr. Bush is conservative with big actions like pulling teeth. With my child he took time to observe how the teeth were shifting and wanted to be sure it was a solid recommendation first. Even then, he told us what to expect in the future if we didn't pull teeth to make space. My family happily recommends Dr. Bush and his team--and we wouldn't hesitate to refer friends and family here. Great people, great care, and fair pricing.

Dr. Bush and his team are absolutely wonderful. Dr. Bush took me on as a transfer case, and has…read moredone a marvelous job with my braces treatment. Dr. Bush and his team have also gone above and beyond, working with me and my insurance to make sure I can afford my treatment. All I can say is Thank you one hundred times over!

Affordable Dentures & Implants

Affordable Dentures & Implants

1.7(37 reviews)
1.6 mi

I gave two stars only because the staff at the Tacoma branch were kind and doing their best,…read moredespite clearly being stretched thin -- likely a management issue. I paid for the "Ultimate" dentures hoping for a premium product, but what I got felt more like dollar store quality. After a bad experience at the Silverdale location, I decided to upgrade to the Ultimate option in Tacoma, thinking it would be worth it for my upcoming holiday. Unfortunately, the customization they advertise is practically meaningless unless you have months to spare. By the time you're asked about color, size, or shape -- you're already weeks into the process, and making changes will push things back even further. This should be discussed much earlier. Worst of all, just four days after getting my new dentures, I was out of state on vacation and two teeth snapped off during my first real meal -- a bacon cheeseburger. My temporary set lasted five years with zero problems. These $3,500 dentures lasted less than a week and completely ruined my trip. They did repair them with no hassle when I returned, but gave me no confidence it wouldn't happen again. Very disappointed. I'll be saving up to go elsewhere. If you go here, keep a tight grip on your warranty -- you'll probably need it.

I got implants on top and bottom and I am not able to wear my dentures at all. I have told them but…read morethey keep telling me I have work the dentures so I got second opinion and another dentist said that they were not made correctly and that is why they will not snap onto my implants. Affordable Dentures will not return my calls to discuss. What do I do?

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Affordable Dentures & Implants
Affordable Dentures & Implants
Affordable Dentures & Implants - Seem un- interested in trying to fix them, what a disappointment for a disabled,  elderly person on a fixed income.

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Seem un- interested in trying to fix them, what a disappointment for a disabled, elderly person on a fixed income.

Quest Diagnostic - diagnosticservices - Updated May 2026

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