My husband and I live in one of the six-plexes on the eliseo campus and just love it here. It is…read morealmost a year, and the friends, the amenities, the care and kindness are wonderful. We are so very glad we made the decision to move here, and so are our adult children, who feel confident that we are safe and well.

They treated my mother horrible. Go anywhere else. By the reviews we thought this was going to be…read morea great rehab facility boy we were wrong.

My wife and I are 92 years old. Last July we determined it was time to go into senior living but…read morestill live independently. There was no doubt that Merrill Gardens offered exactly what we needed. While our living is totally independent, We have care available whenever we need it. The people are fabulous. We found immediate friendship in every aspect. The employees and the residents made us feel right at home. The dining room is unbelievable. We can select from a large menu. We can eat anytime of the day we choose. The food is of the highest quality. On the main floor is a large living room where we all gather for events. Entertainment is provided often. And it is entertainment of the highest quality. We were extremely apprehensive last July before we made the move. But the apprehension is totally gone. We love this place. We are truly at home.

I went to check this place out for my mom and was very impressed. It is clean and friendly. It had…read morebeen recommended to me by a real estate agent, whose husband is a fireman and knows all the different facilities around. She told me that he had seen them under duress and the Staff still responds very well.

We knew within 5 minutes of meeting the staff at Gloria's House that this was going to be home for…read moremy mother. The home is beautiful, spotless, bright and happy. The staff became our family over the last four years she lived there. I can't recommend Gloria's House highly enough.

Best care I could ever have expected for my Mom. She was in the Skilled Nursing section for a few…read moreweeks before she passed. Everyone was kind and the staff to resident ratio was superb.

My mother was at Franke Tobey Jones, first in an apartment, then assisted living and finally the…read morenursing home part of the facility. She enjoyed going for her daily walks participating in classes. She developed a deep friendship with one of the other residents. Staff were kind to her. The beginning of the tragic turmoil began during her transfer to the HCC. She was shocked. She was excluded from having any part in decision making for the HCC. When I took her to see her new room she sat down and cried, "Please don't let them put me here". I told the nurse, but they went forth with placing her in the HCC against her will. FTJ has a history of not disclosing that the nursing home (HCC) is far more restrictive and that the resident may not need this level of medical care. In the age bracket of my mother, residents are transferred to nursing homes, in order to access nursing home insurance. Through rapid transfer, isolation, immobility and restricting communication, my mother lost her level of functioning rapidly into the parameters of the insurance. The transfer to HCC, was over $10,000 per month. My mother was sent to live in a constricted small room along a dark hallway. When she looked out her windows she saw parked cars right in front of her room. After placement in the HCC, FTJ could then rent out the beautiful assisted living unit she had lived in with views of Mt. Rainier over the fountain. One of the administrators informed me that residents are often transferred before they need that level of care. A direct care provider told me how residents are placed with no contact with friends or family for two weeks. When I came to visit and support my mother two days after her move, I was told to leave immediately or they would call the 'authorities'. I asked to speak to the CEO, who was a compassionate man. I was told he was not available and I must leave. There was no consideration for our mother's needs for support from the family. She later told me she thought she would never get to see me again in her lifetime. Another staff member told me how residents are transferred and cry for a few days. She went on to say that staff give them lots of attention and gradually they adapt. After transferring from assisted living to the HCC I observed that residents were no longer looking up and engaging with others, like they did before. From my perspective the move against my mother's will, isolation, restraint to wheelchair is 'kidnapping'. I never would have believed before that FTJ would do this to her. My mother grieved, with her loss of freedom, choice and respect. She had been a social activist for equal rights of minorities in Tacoma and president of the YWCA. She trusted the medical system, as a professional in the field herself. How ironic that a citizen who fought for equal rights would have these taken from her when she became an elder. My mother had been promised with the move that she would get to eat with her friends. Never again. She was no longer allowed to get up and walk on her own with her walker. She was placed in a transport wheelchair, with footrests. My mother was restrained through taking away her means of mobility, unplugging her telephone, not allowing her to eat or visit with her friends in assisted living. My mother told me, "I am imprisoned. I have no more rights. I cannot speak at a deep level. I must be superficial in my conversation or they will confine me even more." "When I die I want you to be free. To go where you are loved and never have to come back". The new Nursing Supervisor, Jenny Dooley, RN, had been my mother's Nursing Care Coordinator from Sound Options. She put further restrictions in place. My mother could no longer eat with anyone from outside FTJ staff, including healthcare professionals specializing in this field. My mother wanted to go out with her sister to eat and go with myself to her beach cabin. This right was withdrawn, even with accommodations including adaptive equipment and care providers. As a retired ARNP, who was a rehabilitation disability specialist, it was so hard to simply stand back and watch it all happen. FTJ lacked the knowledge and provided unsafe behaviors in eating and drinking, toileting, transfers, and working collaboratively with family. When the struggle impaired my health I had to give up on trying to support my mother's duration of life. I needed to adapt her quality of life needs to simply visitation in her room, and never again to go visit family or even go to her own home. I even needed to get an attorney to quote the Washington state laws in order to be with my mother as much as SHE wanted 24/7 for her last month of life. FTJ had requested no more than 2 hours a day, which was devastating for my mother. FTJ forgets how one's life expectancy is significantly reduced when opportunity to be with loved ones is restricted. My mother felt trapped and at FTJ's mercy until she passed. Then she was free.

I love living at Cogir. It is a clean, well maintained and very safe place to live. The staff are…read morewonderful and always go out of their way to help and assist. There are so many well planned activities every day plus special outings every week. I have my little dog here also. I highly recommend Cogir was any senior!

Just attended the Christmas party last night... amazing. I wish I had gotten more pictures, but to…read morebe honest, the place was so packed that it was just wild! It is so great to see so many people come out and support their elderly parents/grandparents and friends! The food was amazing, the decor was adorable, the staff were all dressed up and, as per usual, over the top friendly. I truly couldn't ask for a better place for my dad to be living. Trust me, I was not happy when he forst moved here... and now I rarely even go over there because my dad is just so busy living his life doing wjat he does there... it's a good feeling to know my dad is being well.taken care of. I would 10/10 recommend Cogir at the Narrows run by Angela. She and the staff are AMAZING! Terry, Tressa, Jayden, Deedra, Temika, and anyone else I forgot... all exceptional people. Can't wait for the next big holiday shin dig! The only reason I won't give 5 stars is bc of course a 5 would only be if my dad lived with me :) Great care at no cost!

If your looking for a place to call home, or a place for a dear relative or friend , look no…read morefurther. Sound Vista Village is Amazing. There will never be enough words to write for the gratitude my family has for this staff of incredible people. My grand mother was here for the better part of 4 years, and in that time each individual person from the front desk, kitchen , service staff, house keeping, hair dresser and nurses became her extended family. The Personal care was so unique to each person living there. The sound vista family learns everything about the resident and works every minuet to making their life as happy and for filled as possible. They have activities weekly, workouts, games, movie nights, you name it they do it. Wonderful day trips and so much more! This is Not the stigma of assisted living. This is a safe, clean, beautiful, comfortable, warm and caring home. **Most importantly is the staff. The people who work there are so kind, friendly and accommodating. **The nursing staff literally are ANGELS. How one place got such a talented, warm hearted, compassionate group of nurses is beyond belief. My grandmother was loved, cherished, RESPECTED, and cared for until the day she passed. The staff has always treated our family like one of their own and welcomed us with open arms. My grandma lived 4 extra beautiful years ( until 98 years old) because of this incredible staff of people. Thank you Sound Vista Village and everyone of you who were so important and special to my Grandma and our family's lives. We will be eternally grateful. Like my Grandma said, she'll be saving a place for You all in Heaven.

Shame on Life Manor, #lifecentercentral My 95 year old aunt is being forced to leave what she had…read morethought would be her "forever" home when she moved there several years ago. She was a private pay resident until she transitioned to Medicaid a couple of years ago. Now, no longer a premium resident she has been given her walking papers by the management. DISGUSTING. IMO, this is ELDER ABUSE AND MENTAL ABUSE. Other similar living options require the 2 plus years of private pay....Which my aunt gave to Life Manor when she moved there. Now....no longer able to provide that....her options are very limited. NO COMPASSION. Watch out for your relatives and be prepared to have to try to explain to your 90+++ year old that they have to pack up and move to new living quarters. THUMBS DOWN

My dear friend lived here since 2017. He passed away in 2022, I am his legal legal power of…read moreattorney, his beneficiary. I asked for a final statement a month after he passed. They refuse to communicate with me, refuse to email or call. I have sent numerous request to get a final statement. They lack of communication with the management is the most unprofessional management I have ever dealt with. During my friends stay at Bridgeport Place, he was unassisted. However, was still charged for assisted. They raised his rent without notification 4,340 pulled from bank. He passed in Nov, they still pulled the total amount for DEC. No response from management as to when I will see a final statement of charges. Does Bridgeport Place take advantage of all our elderly. Or just the ones who don't speak up for their rights?

We wanted to find a caring, loving place for our mother and we needed it soon. Bridgeport Place far…read moreexceeded our expectations. The staff were attentive and worked hard at making accommodations for our mother all within 24 hours. The room is delightful, very clean and perfect for her. Diba and the staff are first class. They have answered all of our questions and we feel confident that they will take care of our mother as if she were their own. We cannot thank them enough for the smooth transition. They all are so greatly appreciated! Val Roberts

Shout out to Samantha because she is always smiles and a ray of…read more sunshine. The quality of her work she provides to her Community is top notch, always there for her residents and her team. She works with our Home Care agency and our partnership is amazing.

The Lodge is a beautiful building. Housekeeping does a great job you can tell. The care staff sits…read morearound in hall ways talking about personal things. very hard to get their attention. communication with management about care issues or concerns about your family members health seems to fall on deaf ear. no one seems to care. The director of the building is never in his office for you to talk to.