my brother is currently admitted at their facility, so far he's been doing well with therapy, the…read morestaff are doing a good job! Zee is one of the best therapist in there!

My husband was a recent patient at Rainier Rehab for a hip fracture…read more We had problems from the beginning getting the staff to move him safely, feed him a diabetic diet, administer his medications and weigh him at the proper time. Most of the staff were very accommodating. However, because the doctor and nurse practitioner were unwilling to adjust his medication when he needed it, my husband has been hospitalized for a week. He developed huge water blisters and sores on his legs as a result of their negligence. At one time, he was left on the toilet for so long and the nurse did not respond to the call light, so he had to get up himself. There was constant urine on the bathroom floor because the equipment was old and inadequate. Many times there was noone in the halls or at the nurses station through the day. Wait times for a response to a call button many times exceeded an hour. It is only pure luck that he did not fall again undertheir poor care. The facility is old and outdated. The phone didn't work properly due to being old and dropped so many times. I had to bring in many things from home because they provided a bed and old nightstand period. We chose this place because we were told it was a 5 star facility with a doctor and nurse practitioner 7days a week. There was no doctor or nurse practitioner on site on the weekends. Be very careful if you place a loved one here. The staff is friendly and seem caring, but when you need real medical help, the doctor and nurse practitioner make the decisions. In my husband's case, their negligence caused him a week in the hospital.

I would not recommend Linden Grove for post-surgery rehabilitation. This facility operates as a…read morenursing home and was not appropriate for the level of care my father required after major surgery. Overall, our experience at Linden Grove was deeply disappointing. If you are seeking attentive care, proper rehabilitation support, and a clean, well-maintained environment after surgery, I strongly recommend looking elsewhere. I realize this review is lengthy and may seem extreme, but it reflects our experience. I strongly encourage anyone considering Linden Grove to tour the facility in person before making a decision. Seeing the environment, cleanliness, and level of care firsthand is essential. All you need to do is walk one of the hallways, and you will understand. Staffing was clearly inadequate, and patient responsiveness was poor. When the call button was pressed, it consistently took 15 minutes or more for staff to respond. For a post-surgical patient, this delay is unsafe and unacceptable. My father was on a stool medication which causes diarrhea, and he had two accidents in his bed because no one came to help him to the bathroom. Then they tried to humiliate him with rude and insensitive comments, but I shut that down real fast!!! Post-surgical instructions were NOT followed. Every day, I had to ask the nurses to read the instructions. One of the things my father was required to do was walk the hallway at least 4 times per day for 5-10 minutes to help build stamina in his lungs and also prevent pneumonia. I was told this was not a feasible request, since he was on oxygen and a feeding tube, yet when he was in the hospital, they managed this just fine. Instead, he only got out of his room for 45 minutes/day for PT (except weekends). Hygiene was a serious concern. My father was told he could shower every other day, yet he often went 3-4 days without a shower or even a basic wipe-down. I had to beg the nurses to help him. At one point, I finally told them, if they don't help him with showers, I will do it myself! This lack of basic hygiene is alarming and shows a lack of attention to patient dignity and care. The room itself was lacking in quality and basic furnishings. There was a standard hospital bed but no chair or recliner to sit in--residents were expected to sit in their wheelchairs as their only seating option. For the type of surgery my father had, he was required to be in a reclining chair for at least six hours a day, which this facility could not provide. We were also told he would receive bed rails to help him sit up independently. Despite multiple requests and repeated promises from nursing staff, this never happened. We escalated our concerns to both the nursing director and the physician assistant, yet the issue was never resolved. The facility is very run-down and poorly maintained. The smell throughout the building--mentioned in other reviews--is absolutely accurate. There is also no ice machine available to patients or families; instead, you must ask a nurse to scoop ice from a hallway cooler, which feels outdated and unhygienic. Although my father was on a feeding tube, we saw the meals provided to his roommate, and the quality was extremely poor. Examples included a very small hamburger with about ten potato chips, a cold cheese sandwich with half a canned pear slice, PB&J sandwiches, and Campbell's chicken noodle soup. Overall, the food was subpar compared to other facilities we have experienced. Another concerning issue was linen handling. Used towels, bedding, and rags were placed on the floor under the bathroom sink (there was no linen hamper) and left there until housekeeping collected them the next day. I do not understand why a basic linen hamper was not provided. I will be submitting a report to DSHS, and encourage others to do the same if they have had similar experiences. This place needs updating and new management!

I am pleased to share a positive review of our experience at Linden Grove…read more Linden Grove provided a valuable learning environment for my CNA students. Divine CNA Institute is always grateful to be able to learn from the welcoming, knowledgeable and helpful staff here. There always seems to be an activity that the residents enjoy. The holiday decorations are well done, it feels very festive. Thank you. Anna

Very good Rehab , therapists are extremely well trained , in and out patient are both amazing !read more

My husband was there in December 2024 about to be discharged doing great and then the nursing staff…read morecompleted a procedure that was very harmful. I have requested his medical record 3 times and requested a call from the director twice. No response from anyone. They are required to give his medical records as I have POA over his medical records. I know why they don't want me to have them because they don't want a lawsuit!

They won't call me back. Inform me of what is going on. I've called twice, it's been three days,…read moreno call. When it comes to the life and quality of life of your parent this is unacceptable.

I completed the Inpatient program in Kirkland Jan/Feb of 2019. It was suggested that I continue my…read moreaftercare with the Action Group & Phase programs available here at the Puyallup location. Hands down, this program saved my life. On the 9th, I'll have 90 day sober in my early recovery, and I've never felt better in the last 20 years of drug abuse. There are always going to be varied opinions regarding treatment centers and their programs, but the education and support I've received from Lakeside, their councilors, and my treatment brothers and sisters, have made my life so much better! If someone's suffering, and they don't know where to turn, contact these kindred spirits. They can help, if you're willing to surrender, and want the honest desire to change your life.

The staff at lakeside is excellent, they are willing to work with anyone and always happy to see…read moreyou.

My momma Marjorie absolutely loves this facility, as I do too. I've been reading all these horrible…read morereviews, I don't believe a one. My momma has been in here for a couple of months, she lives there staff, their food here. People have got to understand that these facilities are understaffed, they are trying their best to care for each patient. If you're there visiting your spouse, or grandparents and they need to go to the bathroom, the staff are busy with other patients, please be considerate and change them if you're that concerned. Also a side note about their food, I happen to love their food, I have eaten there many of times and I find it to be really good. I don't understand why people write such horrible reviews, I guess everyone has their own opinions. Bless all the staff workers at Life Care Center for taking care of my momma, all the other patients there. Barbara Motsinger

life care center of Puyallup is kicking my father, who has tested positive for the covid virus…read morewhile in their facility, out! Where is he supposed to go? No other facility is going to take a new patient into their facility when he's covid positive. Not good business practice

Karen and the team are worthy of more than 5 stars! We brought my 6 week in for therapy after a…read moretongue/lip tie revision and I went from a constant 8/10 breast feeding pain to a zero in 4 weeks!! They take such great care of my baby girl and treat her like one of their own. Not only do they work on oral motor therapy but also some developmental therapy!

I have been working with Shana weekly for nearly three months now. Let me be blunt: People with…read moreserious trust issues think my trust issues are excessive. I trust Shana. How the heck that happened in less than three months is beyond me, but I do.

The minute I stepped into Garden Terrace Rehab I had really good vibes. Decorated nicely. Food isnt…read moretoo bad, better than hospital food. All the staff are wonderful. Positive attitudes. They don't make you feel like you're bothering them when you need something. No matter what you are having them do. Cleaning you up, getting ice water, or just opening the blinds. There is 1 nurse on the night shift which is very grouchy and rude. She gets off at 10:30pm and i called to be changed and she said "Your couldn't wait for 10 minutes to push your button. Excuse me if I dont know your schedule and I can't control my bowels. Maybe she shouldn't be taking care of elderly patients.

I spent 12 days here recently. It was clean, the room was good and the food wasn't bad. The staff…read morewas responsive during the day. The night staff was inconsistent. Caregivers Melinda, Kara and Nurse Stella were great. I expected that as a health service provider, it would be perfume free. However an unusual number of them wore perfume, some very strong. I am allergic to most perfume, so discussed it with the supervisor. She apparently thought I was the only person who was reactive and did nothing. A couple of days later, I smelled her wearing perfume. I was also disappointed there was no decaff coffee. I can't be the only one with high blood pressure. It seems that a healthcare facility should always have decaff for patients.

My mom has been a patient for years. She had a hospital stay and came hom e with a bed sore. Her Dr…read moresaid that Home Health would assess and set up care, but that if they wanted a signed order he would send one. Apparently this is 'standard practice'. Her therapists for PT/OT/Speech have been in multiple times. They've indicated each time that they've submitted the request to be assessed. She's now THREE WEEKS out of the hospital with a bed sore. She lives in an AFH and they are not allowed to provide care without an order. I've called a couple of times and not received any help. Today I was actually routed to their Tacoma office and told that the Puyallup office had forwarded their phones, but they weren't able to do anything to help. So, three weeks without wound care is apparently OK.