I have had a membership with this facility in the Richmond office from the beginning of their…read moreopening. They closed in early November with no warning to their members!! They did automatic deductions for their members. So many people have lost money. Contacting their corporate office is of no use. It's sad that a business would do this to the community.

They permanently closed, to my knowledge without giving anyone any kind of notice. According to…read morecorporate, any unused hours are just forfeited since this was an independent franchise. Otherwise, I was told I could try to dispute it with my bank. Sounds like a corporate cop out if ever there was one. Lesson learned, even if a national chain, stay away from any kind of membership!!!

What a great place!! They were very welcoming and kind. The decor was very aesthetically pleasing…read moreand made you feel relaxed. This was my first time and the staff member explained everything and answered my questions patiently. I really enjoyed this experience and feel it will probably be a monthly thing for me. I was nervous about floating but needless to say I hoped in and the next thing I knew I was waking up! lol I felt very relaxed. I also enjoyed the hot tea. I would've enjoy it more if they had some sugar to go with it though.

Sold me a 4 Float package in January and told me they don't really expire, they just have to enter…read morethe expiration date because it's a required field in the computer. I'd used one of the four visits when the pandemic happened. So my first time back was in November 2020. At this visit, I was advised that the other two prepaid visits would expire if I didn't use them within two weeks and there was no way to extend the expiration. I would need to contact management with any further concerns. The location was nice, the float was great, and the relaxation room was relaxing, but I feel bamboozled for buying the 4 float package that 'never expires' only to be told they would expire. I absolutely do not recommend prepaying for visits without getting the details IN WRITING. IMHO, nice float location but the sales tactics were a little shady, though it could have been just one dishonest employee. Beware!

The float pool was very relaxing!!! It's an hour long but didn't feel like it at all!!…read more I combined the float with a massage with Jeannie & it the whole process was so perfect!!! Definitely glad I chose to try it!! Will recommend!!

I really wanted to give a five star I promise! the staff is always nice and I like the fact I can…read morecome here to relax.

I love this place and have been coming here for years. Every service I've tried has been…read moreincredible; the facials, massages, float sessions, and lymphatic drainage are all top-notch. The staff is genuinely kind, knowledgeable, and always makes you feel comfortable and well cared for. The vibe is calm, relaxing, and welcoming, and the space itself is absolutely adorable. I can't recommend this place enough and will always send people their way.

Went in for a massage to help with a migraine and walked out feeling amazing. I love that the rate…read moreincludes what's often add-ons elsewhere (hot stone, cupping, CBD, aromatherapy) so you can just turn yourself over to the therapist's best judgment on the experience. And the scents they use are amazing.

I came here from a couple of reccommendations of friends, and was happy I did. I got a brazilian…read morefor the first time and it wasn't too bad! I was with Lauryn who explained everything really well and we even laughed through my entire appointment. Overall I was very happy with my experience and will be back for future services

This waxing station is now my go-to for Brazilian waxes! The spa is very aesthetically appealing…read morewith LOTS of sugary treats for those with a sweet tooth! The check-in process is very seamless and there is very minimal waiting around! I've had both Ashley and Lauryn do spectacular work! They're very friendly and make you feel comfortable throughout the entire process! They were both fast, efficient and didn't leave a single strand of hair behind! I would highly recommend!