The brochure that I received in the hospital in the hospital was not what I experienced here. When…read moreI left the hospital I was able to walk on a walker to get myself to the bathroom. After the staff evaluation, I was placed in a wheelchair and told for my own safety ( with no falls or history of falls) that I needed to remain in this until the next week eval. There reason for keeping me in a chair was because in the hospital my blood sugar was low but at no point while here did they check it. After eval I was not given or told about a PT schedule which is what I was there for. I was also placed in a room with an older female who could not get herself to the bathroom. Before arriving my doctor told me I would be in rehab for 2wks. The staff at the rehab told me I needed to give 30 day notice. I was told to not cry because I was emotional of being there and if I upset other patients then a psych evaluation would be done. I called my doctor and family members before leaving less than 24hrs. The residents I met and PCA were lovely people but that's it. Most of the amenities that were described in the brochure, were either not shown or discussed. When moving around I didn't see these amenities. For example, personal concierge services, onsite beauty salon, vibrant activities and entertainment. The awful Food uncovered was left on my bed table when I came out of the bathroom and I was not shown a dining area.

This place is wonderful. My wife is there for rehab after a long bout with cancer. The care she has…read morereceived has been absolutely first rate. The people there from the nurses to the therapists to the social workers to even the people who clean the facility are uniformly friendly and professional. The staff are very attentive to my wife and the fact that her doctors at VCU check on her there regularly and are in touch on a frequent bases with Beaufont gives me great peace of mind that she is being well cared for. One more thing....the food is even good there. I have never said that about any health care facility before and my wife has been in quite a few over the past year and a half. While I wish my wife were home now, I am thankful that she is getting the care she needs to come back to me fully recovered. Very thankful for their care for my wife.

Yours Truly is a great company to work for. The staff and employers are wonderful. Yours Truly is…read morevery professional and provides exceptional in home nursing care. They show so much love and compassion when it comes to there clients Yours Truly provides great care for the elderly and children. Ive been an employer with this great company for over 10 years. I would highly recommend Yours Truly for all your in home health care needs.

First of all, I requested to be referred to PT following other medical treatment…read more I had made enough progress to be discharged, with my original PT, Shannon, in my opinion (scored 87/100 on my progress exam. Goal was 65.) I was transferred at about week 7 to Angelica B. Angelica B. was completely checked out of my treatment and just made me do the same stuff every day while she paid more attention to her other patients. "Umm, do your stretches. Do your squats like last time." She refused to discharge me multiple times over multiple days in an attempt to continue charging my insurance. I politely asked several times to be discharged and was refused. I stated continuing to attend PT would severely affect my job (the job that gives me the insurance she was charging). She still refused. It got to a point where she refused so many times it was getting awkward. Ella and the others were staring or pretending not to listen. But no one said anything to help resolve the situation. On my last day, I came in during lunch, before my appointment and told her my sessions were over, and to please discharge me. I overheard her asking Emily if there was a way to charge my insurance for my "visit". They chatted about several ways this could be possible. The "visit" in question was me coming in (as a courtesy) to tell them I would no longer be coming in. Due to previously being refused discharge. Multiple times she tried to get me start my session that day or get me to do something she could charge my insurance for. "So are you gonna start on the treadmill?" After I had just told her I'm no longer coming in and to please discharge me. Before I left, she stated she would update my at home workout plan (so she could charge my insurance). She never sent it. Not that I would use it as I'm fine now. She also stated she would cancel all my other appointments. I left several voicemails after receiving a reminder about my uncancelled appointment. The call was not returned. I called one last time from a different number and Ella picked up. My number was clearly being screened. She finally cancelled my last appointments. Sorry that your office could not charge me $50 for a "no show". I was polite during all of these interactions despite the outright refusal to discharge me, someone who was voluntarily referred in the first place. It was extremely awkward and so obvious that they just wanted to charge my insurance any way they could. When I was walking out after finally being discharged, Emily told me to ring the bell. I just walked out because it didn't feel like anything worth celebrating after my interactions. Angelica laughed as if I couldn't hear her. I was ready to write a good review based on my first 6 weeks with Shannon and the progress I made. But the last two weeks here were phoned in by Angelica and she made it so awkward and uncomfortable for me. I had pleasant interactions with everyone leading up to asking to be discharged.

10 STAR REVIEW for the entire staff at Ivy Rehab!!! Summer and Haley work front desk and do a…read morewonderful job welcoming every patient! I worked with Emily and Angelica during my sessions and they are simply the best! They've cheered me on every step of my recovery journey and made the whole process feel less like "work". Not only do they bring so much knowledge and encouragement during each session, but they've also given me at-home exercises and tips so I can keep building on what I've learned. I'm so grateful for their support, positivity, and genuine care! It's made all the difference in my recovery. Facility is clean and entire staff is friendly! Happy to be done, but sad I won't see them every week! Keep up the great work guys! You truly are helping a lot of people! Y'all are the best!

Excellent, caring and responsive staff. After a month of care, my mother passed away peacefully at…read morehome. The nurses, chaplain and volunteers were responsive, compassionate and provided the quality of nursing care I expected for my mom.