I would never use this place again. When.it was Bon Secour it was great. Once it got taken over it…read moreis terrible. Different nurse every week. They can't keep people. Supplies are done stupidly have issues getting them. Have to remind them of not getting my dad's medication. Leaving there service as soon as I can get a new provider

Sent my 74 year old husband with Parkinson's here for a week under respeit care. When he left home…read morehe could walk with a rollator, go to the bathroom on his own & sit up in his favorite chair. After 5 days when he returned home he was no longer able to use his left arm, cannot stand or walk. Was not given his prescription for Mucinex & daily albuterol breathing treatments because the same amount that he was sent with is what came home with him. I regret the decision to send him here I trusted he would have been taken care of but he's completely bedridden since coming home.

They provided outstanding personal service for both me and my wife, who died of cancer in home…read morehospice. You can arrange for them to provide any imaginable service, other than medical care. From changing linens and clothing to giving baths and even shopping and cooking, if needed. Every one was personable, professional, and reliable.

From the owner: True Companionship Llc. Homemaker services are provided by trained home care workers who, cook,…read moreclean, and assist with shopping, meal planning, transportation, and laundry services, For clients to remain in a clean, safe, familiar environment for as long as possible.

Fantastic Customer Service Care @ CCHTS Sale associated…read more took the time out to shade light to her manager , I was in a Lil distress . Locking my keys in my vehicle. MsT/ managers made sure I was OK & had correct information on location to provide for AAAlock services. Truly appreciate there patience & kindness each & every time I'm there. But today you ladies made your Customer get thur something that would have been overwhelming for me. Thank you & know you all are doing a great job & many family are truly been bless because of the hard work @ CRATER COMMUNITY HOSPICE THRIFT STORE

This is a great thrift shop! Great donations, clean, and friendly workers! Great mission to…read moresupport!

Jennifer Gordon is been our nurse for past couple of years and we look forward to see her smiley…read moreface every Monday mornings. What can I say she is the best of the best and we are proud to have her.

When it comes to looking at hospice reviews, the last thing I want to read are employees saying how…read moregreat the atmosphere is. They are not the patients. They are not receiving the care and kindness and thoughtfulness needed by a hospice facility. Why I chose James River? Simple. On their website they posted personal letters, written by patients and their family. From the first phone call you felt warmth, compassion and a can do attitude. There was never a question too small or trivial. Never a time when you felt you were a bother. Just the admitting kindness alone was a weight off of our hearts. Thank you Mary. Unfortunately, my loved one never made it out of the hospital and into the loving care of James River. However, when I am in need if home hospice care again, this is the only place I will choose.

I would recommend this agency a million times over..... They truly care about their patients and…read morepour out compassion and comfort to patient as well as the families. The nurses, social worker and aides are the best I have come across after 28 years in healthcare. The administrator, Stephanie, is the absolute best and truly cares about the staff and the patients... I give this agency a 10 out of a possible 5 stars... If you or your loved one needs hospice care please reach out to the best...

I have never met a more passionate and caring group of people. I had plenty of choices in the…read moreWilliamsburg area. You will not be disappointed.

Excellent, caring and responsive staff. After a month of care, my mother passed away peacefully at…read morehome. The nurses, chaplain and volunteers were responsive, compassionate and provided the quality of nursing care I expected for my mom.

From the owner: VCU Health Hospice at Home by BAYADA offers high-quality care to VCU Health patients in the…read moreRichmond, VA area, as well as to those referred by other providers in the community, who are managing chronic conditions or recovering from recent surgery, illness, injury, or hospitalization. We pride ourselves on serving as an extension of your doctor's care while carrying out our mission to help people have a safe home life with comfort, independence, and dignity; giving clients and their families peace of mind.

My husband has been with Affinity since August. We could not have picked a better service. His…read morenurses are wonderful Brook, Melissa, Deidra & Jackie. Especially his CNA Shakeera her care is more than we expected she treats him with respect & kindness, her dedication is A+

My mother passed away in May 2023 at the hospital. Affinity provided hospice care. It is now 7…read moremonths later and they have still not paid the hospital bill. I have made numerous calls to resolve this issue without success. Very poor service. Nancy Lahocki

May have been an odd occurrence, but basic instruction for safety, that had been agreed upon were…read morenot communicated or followed 1st visit for hospice care. Tried all day to reach a decision maker or person in charge. It was their day off and did not get a call back or rather text until next day. There is more but I canceled first day and won't use again.

My experience with this hospice was very mixed. They seemed great at first, but after a week, they…read morereassigned my husband's main nurse and I got one who was far less communicative or caring. The hospice doesn't issue their RNs company phones which they need to do their job correctly. Even knowing how close my husband was to death, they did not review the comfort cart with the facility and there was a delay with the morphine. Following his death, I never head anything from his main nurse. Only a call from someone else 7 days later about bereavement care. This is not the caring support I expected. Then, I had to call to push the doctor to sign the death certificate so my husband could be creamated. He was with this hospice over a year and not once did an MD or PA call me. The best part of the care was from the CNA who came to bathe him. I was naiive about the profit motive of hospices these days. Their monthly bills to Medicare were off the charts.

Met with the coordinator, specificied that I (a 250# male) needed a great deal of help/support…read moregetting up/down 20 steps and into car. They sent a 125# 5'2" lightweight who in no way could have handled me on the steps. In addition, she reeked of cigarette smoke. Coordinator admitted she had no one else to send--which would have been of little help if i started to stumble on the steps. If you have real needs, don't count on this firm meeting them.

From the owner: Personal Care, Companion Care, Dementia / Alzheimer's Assistance, Post-Surgery Care, Maternity…read moreCare, Hospice Care, Respite Services, Sunrise / Sunset Services, Toileting / Incontinence Care, Bath and Grooming Assistance, Meal Planning / Preparation, Medication Reminders