My time at Suncrest Hospice was extremely disappointing. The workplace felt heavily micromanaged,…read moreand communication often came across as condescending rather than supportive. There wasn't a culture of clear or consistent feedback, yet serious actions could still be taken based on information that, in my experience, was incomplete or not accurately explained. When it came to my termination, I was left without clear explanations about the decision or the specific facts and people involved. It felt disorganized and unfair. Employees deserve clear expectations, accurate communication, and the chance to address concerns before their jobs are at risk. I do not recommend working here. This place is disorganized and is all about having more patients instead of patient care. (Virginia location)

Excellent, caring and responsive staff. After a month of care, my mother passed away peacefully at…read morehome. The nurses, chaplain and volunteers were responsive, compassionate and provided the quality of nursing care I expected for my mom.

From the owner: VCU Health Hospice at Home by BAYADA offers high-quality care to VCU Health patients in the…read moreRichmond, VA area, as well as to those referred by other providers in the community, who are managing chronic conditions or recovering from recent surgery, illness, injury, or hospitalization. We pride ourselves on serving as an extension of your doctor's care while carrying out our mission to help people have a safe home life with comfort, independence, and dignity; giving clients and their families peace of mind.

They provided outstanding personal service for both me and my wife, who died of cancer in home…read morehospice. You can arrange for them to provide any imaginable service, other than medical care. From changing linens and clothing to giving baths and even shopping and cooking, if needed. Every one was personable, professional, and reliable.

From the owner: True Companionship Llc. Homemaker services are provided by trained home care workers who, cook,…read moreclean, and assist with shopping, meal planning, transportation, and laundry services, For clients to remain in a clean, safe, familiar environment for as long as possible.

My dad was a resident here for about 10 years. He suffered from Parkinson's. During his time…read morehere, he went from the unassisted level, to the assisted level to the full care level. I must have visited this facility at least 3 times a week for a decade! I live nearby so it was convenient to walk there with my kids and visit my dad and the other elderly residents. We got to know many of the folks there, all the nurses and nuns as well. The front desk receptionist was always courteous and welcoming, the foyer is spacious and simply decorated. This place always felt more like an apartment building than a "nursing home." It was always fresh, bright, and clean. The floors were always so shiny and immaculate. We checked in and took the elevator to my dad's room. The living spaces there were always neat and organized, with laundry services provided. Residents can make their rooms as personalized as they'd like. We saw some lovely, well-appointed living rooms and bedrooms. The common areas are pristine and comfortable. We enjoyed seeing the other seniors there and took pleasure reading to them, helping with meals in the communal dining room, and even conducting Bible studies! The kitchenette has a couple tables, snacks and drinks for the residents. There's also a well stocked library and games. The nuns of the Little Sisters that run the facility provide spiritual support and many activities to keep the folks there encouraged and entertained when appropriate. They also have yard sales and festivals throughout the year. The nursing care was amazing and we felt confident in the safety and healthcare my father received. He was cared for in a dignified and gentle manner as he went through the stages of needed care. The staff made his adjustments for further medical assistance seamlessly. They certainly made a difficult situation much more easy to handle. Our minds were set at ease knowing my dad was being treated with compassion and love. Beautiful grounds surround the buildings, where residents can talks walks, pause for prayer and meditation and just enjoy being outside with nature. I'm so thankful for the extraordinary care my dad was given by the incredible people here. We couldn't have chosen a better home for him.

We called Visiting Angels when our mother, age 92, had to have surgery. They sent a very caring…read moreand helpful lady to the home to assist with daily care and activities. We all work full-time and could handle nights - day care was needed. The caregiver did everything that was asked and more. She made the bed, fixed meals, did laundry and some ironing. Plus kept both parents company. I would recommend Visiting Angels highly. Top Notch - accountable and easy to work with.

saw them at the Paragon and after researching, decided to try this for mom. They really are Angels!…read moreThis service has been a Godsend.

Our family is so grateful for the compassionate hospice care our auntie received during her final…read moremonths. The entire team was compassionate, patient, and always made sure we understood what to expect. The nurses and CNAs treated her with dignity and respect. They answered our questions at all hours and offered emotional support. Choosing hospice was a difficult decision, but this team turned a frightening time into one filled with peace and meaningful moments together, which we will be forever grateful.

Serenity First Hospice has the most compassionate team to help in the time we most need it. I have…read moreworked with many hospice teams over the years, but never one with such compassionate leadership, and staff follows leadership! Asia is amazing as are so many others. If you are in need of hospice care you can't go wrong choosing Serenity First Hospice.

May have been an odd occurrence, but basic instruction for safety, that had been agreed upon were…read morenot communicated or followed 1st visit for hospice care. Tried all day to reach a decision maker or person in charge. It was their day off and did not get a call back or rather text until next day. There is more but I canceled first day and won't use again.

My experience with this hospice was very mixed. They seemed great at first, but after a week, they…read morereassigned my husband's main nurse and I got one who was far less communicative or caring. The hospice doesn't issue their RNs company phones which they need to do their job correctly. Even knowing how close my husband was to death, they did not review the comfort cart with the facility and there was a delay with the morphine. Following his death, I never head anything from his main nurse. Only a call from someone else 7 days later about bereavement care. This is not the caring support I expected. Then, I had to call to push the doctor to sign the death certificate so my husband could be creamated. He was with this hospice over a year and not once did an MD or PA call me. The best part of the care was from the CNA who came to bathe him. I was naiive about the profit motive of hospices these days. Their monthly bills to Medicare were off the charts.

Petersburg location: Quality care, amazing staff, progressive and continuous levels of the…read moreprogram. Highly recommended.

Horrible administration. Stay far away! Totally botched a family members rehab and is super quick…read moreto kick them to the curb.