One star because the sheets were clean and the staff were friendly…read more If we weren't so exhausted from the drive, I would have left the moment we saw the (WAY overpriced) room. This should actually be a Motel 6 and not allowed to carry the Hilton name. The carpets were filthy, there were cobwebs and what looked like grass clippings splayed on the curtain valance. No money has been spent on this property - clearly, and they're just milking it for every cent from the horse community. Cold/lukewarm shower with ZERO water pressure. It took me a good 5 minutes to get my shampoo rinsed out. A baby roach crawled out of the sink hole when I turned on water to brush my teeth. No amenities except a well worn packet that said "makeup remover" (LOL I'm not putting that on my face!!!) and the Hilton "Zero" refillable shampoo, conditioner, and body wash that no one uses...unless they're desperate. I'm not expecting L'occitane, but I'm not touching that... The WORST PART that they don't tell you - you're feet from the interstate with a SECOND service road used by 18 wheelers racing through the night, mere steps away from where you're trying to sleep. This place was a nightmare. Breakfast included rotten bananas, and nothing looked clean or fresh. So, I went to Publix to buy breakfast. Filthy, no sleep, and twice the price of a beachfront Hilton...go ANYWHERE else.

I canceled my room more then 3 days in advance and I was charged for room. I contacted the manager…read moreinforming her that I have gold status and I stay in Hilton properties over 50 times a year. The manager Susan Perkins denied my request. As a loyal Hilton customer, I have always appreciated the flexibility and understanding that the brand has shown its members. However, it is disheartening to learn that in this instance, over a charge of $234, there seems to be no room for flexibility. This decision seems to undermine the loyalty that Hilton has built with its customers over the years. Such rigidity can tarnish the Hilton brand and potentially erode customer loyalty, which I believe is far more valuable than the monetary amount in question.

Very nice stay and clean updated rooms. Be beware, after you have checked out, check your credit…read morecard! You may find a surprise! Like being charged for damaged towels that weren't really damaged! So you get a great price and a pretty decent stay, but then you pay for it after you leave! Beware of this sneaky practice and so called strict policy for towel usage!

I had a wonderful experience and will be back! It's affordable, clean and walking distance from all…read morethe bars and restaurants I wanted to go to.

Amazing Superior service at many levels…read more Incredible bedding and pillows World class horse facility on site. Tried Polo sport club

1000% YES - this place is awesome! SO much better than every other hotel we've stayed at in…read moreFlorida. This hotel felt like and treated their guests like a true 5 star hotel. First....the grounds are beautiful, well maintained and vast. Upon arrival there's a choice of valet or self-park just out front. Before you can even get to the door someone has rushed to open it and greet you warmly. In fact, 1 guy was there at noon when we arrived and still there at 9pm. Even at 9pm he was still hustling, smiling and putting in just as much effort as he was many hrs earlier. The excellence of staff continued beyond the doormen. Every single staff member we encountered was equally engaged, acknowledged guests, was friendly and was genuinely competent at their job. SO refreshing!! We never saw any of the staff on their phones or busy talking with each other. The work ethic & polish this hotel expects from staff is obvious, appreciated & makes an impact on how we felt as guests. Upon entry, the lobby is gorgeous! Pristine, classy yet inviting. Loved the player piano & large fireplace. There were even some really lovely olive wood crosses available at the front desk, which was an especially nice touch over Easter. Often when a lobby is beautiful, the rooms are a let down. Not here! I didn't see any areas that were in need of attention. Our room felt incredibly clean - no missed corners, grimy spots, etc. It was immaculate and so welcoming...oh, and the room was really really big...and so comfortable. There was a large 2 door closet as well as a smaller closet for our child to use and appreciated having 3 suitcase holders that could fit into the closets so we didn't have to look at them in the room. The chairs in the room were actually comfortable to sit in and made sense with their location. Beds were wonderful and I might have to get 1 of their pillows as it was the first night in awhile that my neck hasn't hurt. Winning! The chocolates by the bedside were a fun treat, particularly the lemon truffle. The next key takeaway from this hotel is how clean it is everywhere. Already mentioned the lobby & rooms, but were out by the arena after the candy shop had closed and the person cleaning had all chairs completely off the floor, rug rolled up and outside and was cleaning like they wanted it to shine. My husband immediately noted that's a sign that someone actually taught the person how they wanted it cleaned rather than just asking them to clean. Big difference. Seriously - I could write a novel about this hotel/property and how great it was. Dog portraits line the walls and halls. There's a small patisserie (large one in the Manor, which you also need to explore), toy shop, bar, restaurant and shops to explore. You MUST stop at the patisserie - fresh, beautiful. We grabbed some items in a lovely box to take home as a gift. We also had breakfast at Stirrups and fully recommend dining here. It was wonderful and blew away all the "best" restaurants in Ocala. Our fruit platter was customizable, came with pink pineapple slices (!) and dragon fruit bits. The 3 egg omelet was the size of a 6 egg omelet and had more beautifully cooked bacon than one could hope. While filling our water glasses the pitcher dripped a couple times. Love that our server was right there with her towel to notice every detail. Beyond the really delicious food and outstanding service, we loved watching the horses warming up in the arena outside, looking around at the many dog portraits in the room and relaxing in the large leather chairs. HUGE shout out to the management staff! It's obvious the leadership here has expectations, does comprehensive training with staff and is actively engaged in ensuring the quality of the hotel. Is The Equestrian Hotel more expensive than the other hotel on site or hotels closer to town - yes, but it's so worth it and we would happily pay a higher price to stay here. Thank you for the wonderful weekend retreat!! We can't wait to return!

I absolutely love this property. It's set back from the main road and has over 6 acres of land. The…read moretent is perfect for weddings and the ballrooms are nice as well. I stayed here because I had my two doodles with me and Hilton accepts dogs. The large pasture was perfect for walking dogs versus a tiny strip of grass out back that most hotels have. It was fun watching their reaction when they saw the horses. The two horses belong to the manager that lives on the property. They are in excellent shape and are friendly. The front desk, lobby and restaurant are impeccable and up to date. The service was excellent. I didn't go in the pool or jacuzzi but it sure looked inviting. They were beautiful, clean and well maintained. The room was lack luster. Maybe I got a room that wasn't updated because I had the dogs? The carpet was old and the ac make grinding sounds at different hours of the night. The refrigerator was barely cold. There was no freezer and no microwave. The furniture was worn out but thankfully the mattresses were heavenly! Hope and her husband were kind to give me more information about the hotel restaurant. I met them when their doodle puppy came out to play in the pasture. All in all, it was a good time and I would stay here again. Just please do something to make the room stop feeling like a cheap Holiday Inn.

I stayed here over Christmas while visiting family. The lobby is welcoming, and the rooms appear to…read morehave been recently updated. Nothing over-the-top or flashy, but it was exactly what I needed--easy, convenient, and clean. A solid, comfortable place to stay.

The reviews tell you everything you need to know about this one. As far as Hilton Garden Inns go, I…read moream super disappointed with this downtown Ocala location and it's probably one of the worst I've stayed at. First off, even finding it is a little odd- the "entrance" is in the back of the building and not at all obvious like most hotel entrances are. There's also hardly any on site parking. It's a small lot that cost like $20 and isn't even guaranteed you get a spot. Otherwise, you have to park in the parking garage that's kiddie-corner to the hotel and walk all the way over. It's inconvenient, for sure. The hotel itself is pretty clean and what you should expect from a Hilton. Except it's super loud since you're downtown and near a lot of bars and other things. I'd recommend trying to get a room on the 4th or 5th floor, as my 5th floor room seemed to be a little more away from all the raucous. It's known to be so loud there that they leave ear plugs in each room instead of trying to actually do something to solve the issue. Yikes. They're also weird about late checkout and other options- you can move checkout like an hour later but anything past that they charge you. And there's no breakfast. I swear they literally try to charge you for anything they can- parking, checkout, breakfast etc. I just really was not impressed with the whole experience here and only stayed because it's the main hotel in downtown Ocala right now. The one upside I could see is that since it is in downtown it's in walking proximity to a lot of restaurants and some shopping, but that's about it.

Nice hotel, a little weird that the lobby isn't on the entrance floor…read more You must take the elevator up one floor to check in. We were not thrilled with parking across the street in a structure either. It isn't pleasant to drag your luggage back to the hotel after checking in. Especially after paying to park. The room and hotel were nice otherwise. Very clean. Centrally located outside the town square, it was fantastic to be here in Xmas to see the lights and decorations! An added bonus is that we could walk to dinner from the hotel and not move the car. The staff was very friendly, cheerful, and helpful. Would stay here again, but I really do nit like the parking situation.

A nice place to stay in Ocala. I recently stayed at Homewood…read moreSuites by Hilton Ocala at Heath Brook in Ocala, Florida. The brand of hotels launched in 1989. The very first Homewood Suites opened on August 23, 1989, in Omaha, Nebraska. As of April 2026, there are over 500 Homewood Suites by Hilton hotels open worldwide. It is conveniently located on the south side of the main road. The hotel has plenty of parking, an overhang at the entrance and a nice horse statue in front. The hotel itself is clean, modern, and well-maintained. The check in was fast and efficient and the staff was pleasant. The room was very nice with a kitchen, seating area and bed. It was spacious and clean with a shared tv between the bed and the couch. Location-wise, it was very convenient. You're near several malls, shopping centers, restaurants, and local attractions, making it easy to grab groceries, eat out, or run errands. The only minor drawback was traffic on the main road, which can get a bit challenging during rush hours, but that's typical for the area and didn't detract from the overall stay. Overall, I highly recommend this hotel for business travelers, families, or anyone passing through the area. I'd definitely stay here again!

Dark and not updated . Weird layout of the hotel - every car was parked at one end far away from…read morefront desk. Like they purposely placed everyone far away from the front so they would come and go out the side door . The one positive is it had a ceiling fan over the bed . Customer service was not good , it's Hilton after all. Poor breakfast options . I was in town for a week but left after 48 hours and went over to the Hampton bay in.n & suites where I was warmly greeted and the room looks much cleaner and newer.

This was a great hotel. I stayed here on a Tuesday night. It was busier than I expected when I…read morewalked in. I was greeted by two ladies at the front who offered help right away. I got distracted with business but she was patient and kind as I tried to multitask. The lobby was well lit and clean. I went up to my room which was spacious and well lit, too! I was on the fourth floor and thought it would be loud since I was facing the freeway, but it was actually quiet. I mostly relaxed in the room before heading to the gym. The gym had a lot of equipment, but I only used the treadmill. It worked well and everything was clean. The breakfast was okay. I wasn't super hungry but I grabbed a yogurt and a coffee and everything was decent. Definitely could be improved.

Clean, bright and modern. You won't be sorry when you stay here. Friendly staff, reasonable…read morebreakfast, cookies at check in time. Coffee in the lobby 24 seven and actually taste good. Appearance looks like a brand new hotel.

It was clean. No noise from 75. A couple of places to eat within walking distance. Owner put up…read morewith a crabby me.

One uncomfortable night. I spent too much money for a TV that Doesn't work!! They didn't even give…read moreme a new room. What on earth. Just HORRIBLE.No signal, I called them 4 times. The maintenance guy came twice, it worked both times for a short time then stopped working for no reason.

Nice and clean rooms Small town and only few Marriott bonvoy…read moreavailable Budget hotel Courteous staff Nice hotel and feels like home. They provide TV fridge and utensils Small kitchen in every residence inn

I have stayed here over a couple of years. The hot tub has never been functioning. This is clearly…read morean upper management issue. There is no reason a business that advertises a working hot tub continuously cannot offer its usage. You have people like Barb, Lisa and Chandace who are top notch at their jobs, it is not matched by management. If it's broken, fix it. If it can't be fixed replace it, or get rid of it and remove it from your amenities.

We drove for hours and finally found a group of hotels. I thought this comfort Inn might be nicer…read more I was right. I was so very tired and from the mi Ute I asked for room availability PJ took care of us. There was a fairly large group of young men and ladies. I said To PJ, "oh, you will. I already thought of that." We heard none of the noise. The room is all we need with some extra touches. The shower could have been more forceful - or fuller. The black out curtains didn't close all the was so we got up with the sun. All in all, the hotel and bed was comfortable. The breakfast was better than most. Wish they had some gluten free bread or muffin frozen. I asked the gentleman attendant. He was so nice btw.

I stay in this hotel every time I visit my parents in Ocala. I've been staying here since they…read moreopened. The breakfast is actually a step above most hotel 'hot' breakfasts. The room I was in during my last stay shows the place is beginning to show its popularity. The rooms had broken/missing USB connectors that are built into the end tables. The carpet and couch had old stains visible. I hope the managers see this and do something before this place goes down hill.