Was a great visit. Hotel is kept clean and is larger than expected. Plenty of conference rooms if you're looking for some. Staff is very kind. read more

Hilton Ocala - Front entrance - Hotels Near Me - Ocala, Florida

See all

I absolutely love this property. It's set back from the main road and has over 6 acres of land. The tent is perfect for weddings and the ballrooms are nice as well. I stayed here because I had my two doodles with me and Hilton accepts dogs. The large pasture was perfect for walking dogs versus a tiny strip of grass out back that most hotels have. It was fun watching their reaction when they saw the horses. The two horses belong to the manager that lives on the property. They are in excellent shape and are friendly. The front desk, lobby and restaurant are impeccable and up to date. The service was excellent. I didn't go in the pool or jacuzzi but it sure looked inviting. They were beautiful, clean and well maintained. The room was lack luster. Maybe I got a room that wasn't updated because I had the dogs? The carpet was old and the ac make grinding sounds at different hours of the night. The refrigerator was barely cold. There was no freezer and no microwave. The furniture was worn out but thankfully the mattresses were heavenly! Hope and her husband were kind to give me more information about the hotel restaurant. I met them when their doodle puppy came out to play in the pasture. All in all, it was a good time and I would stay here again. Just please do something to make the room stop feeling like a cheap Holiday Inn. read more

See all

Basically it's ok but after visiting the bar I noticed one bartender verbally abusing the girl bartender and making the others pick up the slack. Obviously the other bartenders did their jobs and I think he was special. He was hard to understand like he had a speech impediment or he was high function but not socially aware. The girl bartender was amazing and so was the other guy but I didn't like the other guy. I am a fan of the Hilton hotel company and for the most part I would recommend but this one..... so much potential but so much to fix. I had a rib eye steak and it didn't taste right. Almost like it was getting old. Not aged old. Like it had been in the cooler too long. The rooms are nice and the staff is polite and professional except for what I expirenced with dining and drinks. The little red head bartender was so entertaining and that's why I noticed the other bartender treated her. I wasn't good with that and that's why I made this. read more

Lovely hotel, clean. Helpful staff. Useful amenities. Nice bar and restaurant experience, food was good. Price not cheap, but not prohibitive. Accessible to highways, restaurants, and shopping. Plenty of parking. I would not hesitate to stay there again! read more

See all

I stayed here over Christmas while visiting family. The lobby is welcoming, and the rooms appear to have been recently updated. Nothing over-the-top or flashy, but it was exactly what I needed--easy, convenient, and clean. A solid, comfortable place to stay. read more

I was informed that this hotel was recently renovated. I'm glad I got to experience the renovated hotel and not the old version. I do like how this hotel is right off the highway and is further back off the busy road. You hear nothing it's so quiet. Inside is beautifully decorated with plenty of seating, a bar area and even the main dining area. I have spoken to a couple of the front desk girls and they're so sweet and helpful. When you do walk in to the front desk on your left, they do have a freezer for ice cream and also a little room full of beverages and snacks. My room was on the fifth floor overlooking the pool area. It's so crazy because behind the pool area is just fields and it feels like I'm in the middle of nowhere. My room was clean and very roomy. The only issue I have was the bathroom. That door is way too big for that small bathroom. I kept hitting my arm my head that door was just in the way. I don't understand why hotels can't do pocket doors?! For how large the room is you honestly could've made the bathroom bigger to accommodate this massive door. Besides that issue, I have nothing else negative to say. They do have a breakfast buffet downstairs for $22. But there is free coffee. Parking is free and you don't even need a parking pass. It's amazing how every Hilton Hotel is different when it becomes to the parking matter. I would definitely recommend this hotel and I would definitely stay here again. read more

See all

I couldn't get a hotel in Gainesville and this was the closest alternative. 30 minutes out of Gainesville, the hotel is nice and clean. Rooms are comfortable but they could use an update. I don't expect much when I come up here, so when i get clean and comfortable it's a plus. I wish hotels would give more than 2 bath towels per room. I know I can call downstairs and request more but at $250 a night, I shouldn't have to. The hotel does use the Hilton mobile key feature which is a nice perk and you can check in and pick your room on the app. Although my request for extra towels went unnoticed. No Honors executive lounge here, but we got in late and left early the next morning so it was ok. read more

See all

This hotel is absolutely beautiful and I can't understand all the negative reviews. The hotel is crisp and clean, calm yet fun, and boasts plenty of amenities to make anyone happy! Service: The hotel staff was kind and informative - going as far as to provide us with good restaurants or sites to check out during our stay. Amenities: The pool was absolutely perfect and had a very calm ambiance. The hot tub was very nice and is located close to the pool. Clean towels were provided at the pool itself. Plenty of seating areas outside that had shade and direct access to a bathroom right nearby. The bar was sophisticated and made me want to sit down and read a nice book there. The breakfast was amazing and full of flavor - with very attentive staff to help out. Room: Our room was clean, quiet, and nice. The bathroom was clean and had great water pressure - it was hot and perfect for a shower or bath. The TV was very very nice, it was quick and responsive - had smart tv features also! The tv also was very very high quality with its picture. The beds were nice and the pillows were perfect. There was even a mini fridge in our room. I highly recommend this hotel, as this was our second time staying here and have had a very pleasant and relaxing experience each time! read more

See all

The conditions of my room were terrible. Large stain on bed, peeling paint and wallpaper, broken shower head. Strong paint fumes. Large, loud carpet cleaning machines in hallway outside of room working at night. Leaking ice machine. Food was terrible, ate while staff vacuumed the same area.Both the pool and hot tub were closed for the three days that I was there. read more

See all

We had a very nice stay. It was for one night. This is our first stop stopping through Ocala. The parking was very easy and free. The lobby was very nice. From the lobby to elevator to rooms, everything was very clean. It is not the most updated or modern hotel but you can definitely see the upgrades they made throughout the years. We had a two queen bed and the room actually looks/feels like it was cleaned thoroughly. The hotel room comes with a disposable shower car, soap bar, and lotion. They do have lotion, body wash, shampoo and conditioner in large containers hanging off the walls in the bathroom. The beds were very comfortable and the room was nice and cool. The staff were very friendly and nice. We did not need to interact with them very much because we checked in after 9pm and checked out before 7am. They did greet us when we walked through the lobby and as we were checking out. I would stop here again. read more

Hilton Ocala - Hotels Near Me - Ocala, Florida

LOVE LOVE LOVE! Hubby and I LOVED this Hilton Hotel! The room was very spacious & the bed was very very comfortable. in fact, it was so comfortable that hubby looked up what kind of mattress they use & has proclaimed that we will be purchasing this kind next for our king bed at home. yay!!! LOL The lobby was very beautiful, spacious & cozy with a nice bar that is open to midnight. The pool was gorgeous & the service was very pleasant. The in room coffee was even fabulous. Loved the fresh fruit water on arrival. Very refreshing. Hubby always likes to stay at Marriott's but after this stay he now says we are Hilton People. Haha. Can't wait to return! Highly recommend :)) read more

See all

I stayed here 2 times. They don't have service here. Service - not in that Hilton... they lying, but don't working . Rooms- old, water drains very poorly in the bathtub and sink! But price like they are good... personal- not respectful. Highly not recommended!!! read more

It's crazy.. we stayed here last year and had a great experience! However... this stay has been nothing but complete bullshit. Not only did we let them know we were driving from PA, straight to Florida. They KNEW OVER 2 WEEKS IN ADVANCE, that we would be arriving at between 7am-9am. When we arrived, not only did they NOT have the room we requested, we had to wait hours to get a room. So after a 14 hour drive... we then spent over $70 for 2 adults and 2 children for their "buffet", that was missing most of it food. But also was absolutely foul... like unedible... We went to the pool. Before getting in, I asked the front desk for towels (the closet for them was completely bare, with and overflowing amount of towels in the hamper.... we waited not 1, but 2 HOURS for towels. And yet? No towels still. But they sure had time to clean up the water i brought in with my soaking wet hair and suit... we have since left the pool, and STILL NO FUCKING TOWELS....We will never be staying with another hilton, that's a promise. And I'll make sure everyone I know, is aware of the "care" they give.. unacceptable. UPDATE!! WE HAVE ANTA IN THE ROOM NOW... read more

Hilton Ocala - Front desk. As we stood completely soaked.... - Hotels Near Me - Ocala, Florida

Service doesn't make up for what was needed. My biggest gripe wasn't the fact that there was no microwave in my room, the fact that breakfast wasn't complimentary, etc., but that they don't have fitted sheets on their beds. To be honest, this is disgusting. They have a mattress cover and then a flat sheet that they cover it with and then another sheet, followed by a comforter. I called downstairs to confirm and it seemed like everyone in guest services was pretty just under the impression that they used them and was surprised to find out that they didn't use fitted sheets. I travel to Ocala a few times a year and will not be staying here again. How can this possibly be allowed to be a Hilton? **EDIT: went to shower this morning, the bathtub was full of water? ** Just skip this place and stay at La Quinta. read more

My nana Us a 1 day. Leap here. The pool is amazing. The service is great. The breakfast food is Everybody in the hotel is so nice. I have no idea. Why This place does not have as many five-star reviews as it should. I would Come here again. And 1 day I'm definitely going to Again, it's amazing and you should come here too. read more

SCW and I stayed here for a brief trip to Ocala. We came over to see the new World Equestrian Center and stayed here for one night. The hotel itself looked like it was remodeled fairly recently. The entrance was nice and bright with the lobby, breakfast area, a seating area and the bar off to the right. The whole area looked pretty well laid out with lots of different options for seating. Check in was pretty quick and friendly. We were off to our room in no time. We stayed on the "executive floor" in the high odd 20's in terms of room numbers. This turned out to be closer to the highway (I-75) then the lower numbered rooms so if you are noise sensitive you might request a lower number. I didn't think the highway noise was too bad with the ac fan running constantly to drown it out. The room itself was pretty nice. The room had desk with a chair, a more comfy relaxing chair with a poof to put your feet up on. There was a fridge as well which is nice if you bring things along for your trip like we did. The kind bed was comfy, the pillows a little too soft for my liking but not terrible. The bathroom was clean and had good lighting. The room itself had some nuts on the floor from the previous occupant that was missed during cleaning apparently. Not too big of a deal but minus a star for that. I got a decent nights sleep and the experience was overall pleasant. SCW was however dismayed at the lack of complementary coffee downstairs in the morning. The room comes with a coffee maker but certainly not up to her standards. So we ended up getting coffee elsewhere. read more

Hilton Ocala - Hotels Near Me - Ocala, Florida

I intended to write a review elsewhere, but unfortunately, I can't. I stayed at this hotel last night, and for the price I paid, I expected much better. First and foremost, there was only one handicap parking spot, and they placed a dumpster in the second of only two available spots. It was an odd location, right next to the dumpster. I believe by law, they must have at least a certain number of handicap parking spots. I use a cane, and I was fortunate enough to find a spot close to the entrance. I had called ahead three times to inquire about checking in early, but I was repeatedly told to call back. When I finally arrived, the check-in line was extremely long, and despite the presence of several employees, none of them offered any assistance to me, even though I had full hands. After getting off the elevator, an employee mentioned that he was around if I needed anything, but he didn't offer to help me to my room. The room itself was fine, with a nice view and a loud street outside. It wasn't the hotel's fault. However, there were stains on the floor and the sheets. They offered to change the sheets, but I knew they were just stains and that I had limited time before I had to leave again. So, I declined their offer. That night, I returned to the room to lower the shade, which was electric. Unfortunately, I discovered that it was broken. I'm not one to touch too much in hotel rooms, so I had to unroll the shade to close the window for the night. This morning, I went to make coffee, but the coffee maker required me to hold it down to work. Being a handicap access room, the tub floor was very slippery. There were bars everywhere, so there wasn't a true towel rack or bar. I reported all these issues to the front desk upon leaving, and they thanked me for bringing them to their attention. read more

Nice hotel but understaffed and the front desk employees are not nice. Usually they treat HH elite like they appreciate your loaylty. Not here!! The common areas are pretty and well decorated. Bar area offers drinks and some.food.There is a pool and jacuzzi. We knew we would be checking in late so called ahead to ask for the best available room. We asked about the breakfast we had included in our rate. She said it was only for adults. I heard her complaining as we hung up. When we showed up the police were there about an issue with guests and more came. Neither of the officers were weatimg masks and most of the guests weren't either. The lone employee at the front desk said they didn't have any upgrades and when we pushed called out the manager on duty. After some whispering they said there was only one double queen room left. She forgot to give us the breakfast vouchers we paid extra for. When we got ro the room we had to laugh. Last room at the end of the hall next to rhe maid's closet and service elevator. Lovely view of the roof, parking lot, and I 75. Really! Glad you value our loyalty. Left a message for the room manager the next day but never got a call back. The restaurant is not owned by the hotel. We had breakfast which was good and our server, Deion, was very nice and provided wonderful service. The omelet, hashbrowns, and marbeled rye toast were all tasty. Breakfast was the highlight of the stay. I would recommend staying somewhere else. We paid over $200 per night and felt it was not worth it. If you are going to springs or forest stay at new Hilton Garden Inn in Ocala. read more

See all

We had a group dinner in their restaurant this past weekend and this is a shout out to our server, Lori. She was absolutely fantastic. I could not let her attention and care go without notice. She even brought us treats so we could go out and feed the horses. Totally cool. read more

We were there for the Easter buffet today and it wasn't very pleasant experience like we had last year! The hostess were very confused about the sitting arrangements! I'm using a walker and asked if they could sit our group near the buffet tables! When we were finally called they wanted to sit us as far away in a corner far from the food! I had to demand a much closer table! The food was not worth the price of $59 per person for seniors! Had to ask for our waiter and for coffee! Next year we'll be going elsewhere! read more

The beds are horrible. My wife and I barely slept and woke up with bad back aches. Bed sags so much and you can feel the springs. Hot tub was barely warm. Such a waste of money read more

STAY AWAY!!!!!!!!!!! Worst hotel in Florida. My room's AC would not work. No cooling. I asked for it to be fixed. They "changed" the filter and that was it. It's Florida- kinda hot and AC is necessary. They didn't give me a new room with working AC nor a credit after a terrible night stay. read more

What a sad hotel. It is loud, unclean, not updated. The elevators take forever, tne WiFi is not free, the in room a/c is super loud. We paid $258 and that did not include breakfast. .Creepy entrance, and reception is on the second floor. Parking is 1/2 block away. It is homely. If I were Hilton,I would not let this hotel represent my brand. The front desk girls were lovely -- the only highlight in an otherwise dismal stay. read more

I'm a Hilton Diamond member and this was my first stay here. Probably my last. I used digital check in and went to my first room. Walking in I was immediately struck by a very strong urine odor so I walked right back out and down to the counter for another room. The second room wasn't bad but was very dated and disjointed with exposed cords everywhere and a musty smell. Later I headed to the bar for a drink and dinner. With two bartenders and only 10 other patrons, I sat and waited 22 minutes without so much as a hello or I'll be with you in a moment. I got up and drive down the street for take out which was inconvenient as hell. Outdated. Poor housekeeping. Even poorer bar service. Really pathetic. Stay anywhere but here. read more

Nice hotel for the most part but the breakfast experience is absolutely terrible. They used to have good management but something has changed and it's took a turn for the worse. Save yourself some time and do your body a favor, eat somewhere else. read more

$10.70 for a Michelob Ultra bottle?!?! AND they don't post it anywhere! No menu, nowhere. The bartender has twice asked me out loud for my room number - completely unacceptable. The room is dated, but okay. Found a bite of food on top of a roll of toilet paper in our room, gross. But okay. Everything is dated, but okay. Since COVID, no "full service" Hilton is actually full service. Can't believe Hilton puts their name on some of these properties (also, almost every DoubleTree + Embassy Suites - everywhere - most recently the one on the J'ville FL riverfront). Beyond disappointed. read more

Very disappointed Hilton supposed to be one of the better hotels NOT. Tried to plug in husband's ccap blew the lamp..then tried to make a cup of coffee we had to crawl under the desk to plug it in to find out it didn't work..then to top it of I moved my cosmetic bag and a roach ran out. We both are in our 80s and we're very tired from a long car ride didn't expect this. Evening check-in was pleasant day clerk not so much. read more

Drove all day and just wanted to eat dinner and crawl into bed early. Had another full day of driving so had to get up early. Unfortunately, there was a band playing outside our window. I called to see how long the band would be playing they said 9pm. Great, no piece and quiet just loud music for hours. I told Bill (who answered the phone) could you document on the website that there is an event scheduled? Let your customers decide if they want to stay or go to a different property? He said we could do better at messaging but that was it. I could tell by his lack of concern he couldn't care less. I said we were given an upgrade to the room we were in but I would rather be on the opposite side of the hotel away from the loud band. No response from Bill. I hung up. Again, I don't think Bill cared. This was a disappointing interaction but full disclosure I have stayed at this property several times because it is a halfway point on my drive and it's close to the Mexican restaurant we like to have dinner at. But it's a hit and miss here. Sometimes the ac doesn't cool the room down (I bring a fan), sometimes the cook burns the omelette at breakfast ( I go thru a local drive thru) and some rooms need an extra cleaning (I wear slippers). But it's a hotel. What can you expect? On the other hand, Bill could have said I'll credit your account half the points you paid for the room for the inconvenience. Instead, I listened to Wooly-Bully, Two Tickets To Paradise , Play That Funky Music White Boy and so on and so on. read more

Overall very nice! The downstairs lounge area was very nice. There is a decent sized bar and comfy seating area- with a nice ambiance and it overlooks the pool area. I ate a few things while I was at the bar. I had chicken empanadas... which were 'eh'. Serves me right for ordering empanadas at a hotel! haha! : ) The salad I had with chicken on top was very good. It had pears, walnuts and craisins on top. Cindy was the bartender and was attentive. My wine was cold and my dirty martini was niceeeeeee!!!! The rooms were not as nice as I thought they would be. Mine was sort of outdated... and the bed was a bit soft. But I didn't spend much time in there, so it was all good! read more

Our family has had numerous celebration at the Ocala Hilton, weddings to Reunion's bridal showers and birthday parties. We also frequent many events there and of course my all-time favorite is the Sunday brunch. Have family coming from out of state taking family portraits and asked this week if we would be allowed to take some of the pictures around the Hilton and was declined very disappointing now that we have to go to the equestrian center. So very disappointed ! read more

Good bad and the Ugly Good: the mattresses are great and comfortable. Perfect combo of firm with a soft top. Bad: coffee maker in our room missing basket for pods Bad: small children's handprints on inside of window , and we don't have little kids Bad: huge crack in granite of bathroom counter. Very sharp! Bad: huge hole in my bottom sheet that I kept catching my to in all night Bad: the trash cans are so narrow, you'd have to be bullseye from marvel to land a shot! The mini soap bar literally fills the width Ugly: heavy black mold all in the shower. Gross, and unhealthy to breathe! So I took my sheet to the front desk on July 29 at 6:45 am and told the lady the above and asked if this was a Hilton or a roach motel? She said she couldn't answer because of the way I talked to her! I used no bad language nor was I threatening, just pissed with bad sheets and no friggin coffee! Hubby says "so you can't take complaints?" She was almost in tears and I felt bad for being upset.... But seriously? It's her job to take complaints. Anyways... she offered a discount on the room, another room OR free coffee. No combo of room AND coffee! LoL No free pots of guest coffee around. I mean even the cheapest hotels offer that in the lobby. Will NEVER STAY IN A HILTON AGAIN! read more

See all

Very updated and very clean hotel. Would highly recommend staying at the Ocala hotel.

We had a lovely 2 night stay. This was the nicest pet friendly hotel ever, our balcony room was perfect. We enjoyed the music and the view over the park. We are only 58 and nearly 63 years old, so maybe those complaining about the music are older folks. We had a drink in the lounge and the flat bread was good. The room was clean and staff was helpful and friendly. Perfect location to enjoy downtown Ocala. read more

A group of us were scheduled to stay here for a work trip. As I prepared to leave for Ocala, two colleagues said they had been given room keys only to walk in to someone already being in their room. Awkward and scary. The front desk minimally apologized to them and offered no points for compensation. I arrived around midnight and fortunately, my room was empty upon arrival. The mini fridge made so much noise it sounded like someone was snoring- all night I swore I was going to wake up to an unexpected visitor. The second night there is clearly a party in the next room. So much for executive access. Next week I'm supposed to come back and I'm asking to be moved to a different hotel. Unacceptable experience that put my colleagues at risk. One mistake of a room key is understandable but two, completely unacceptable as it's a safety concern. To recap- no sleep the first night due to the mini fridge. It sounded like breathing The second night- there is a party going on in the room behind me so likely no sleep either. read more

Hilton Ocala - Hotels Near Me - Ocala, Florida

See all

It's nice and decent in every way, but it doesn't feel or look like a Hilton expect maybe the lobby area. Nothing to complain about, fast check-in, roon is comfortable. My only complaint is that the towels are quite hard on the skin. One would expect nice fluffy towel from Hilton, not days in or quality style. Toilet paper also is cheap quality. So the bit extra your paying here is totally for just the name, though at least you have the comfort that it should be hit or miss as with some of the budget chain hotels. Horse carriage ride is a nice touch (Fri-sun). Heated pool was not heated (very cold) and the hot tub was lightly warm but water coming out was cold so it keptes getting cooler, toward the end hot water started coming out. read more

This place is garbage. There were bugs in the room. I stayed here many of times over the years. It was brought to my attention that they are under new management. Well, the new management sucks. I would not stay in this place again nor recommend anybody else did. The wireless is an up charge and they do not even do complementary breakfast Still awful read more

Hilton Ocala - Hotels Near Me - Ocala, Florida

Was on a work business trip in the Ocala area. My first evening, I was at a Marriott. The Marriott put this place to shame. First of all I reserved a king. Got a double. When I asked the front desk they said they were out of kings. Then why even reserve a room in advance? Second, the room is dated and the air conditioning is just so old. Water in the tub upon my arrival, ew! Oh and broken fixtures in the bathroom. These might seem minor but when you're paying $150 a night it's quite disappointing. read more

See all

Well, for a Hilton I'm super disappointed for sure. The view is terrible. The hotel in general is just clean and comfortable. Nothing more. Not amazing or beautiful or fun. Also, I have never been ripped off so bad by food and drinks. $10 for a Bud Light? If I was on Destin Beach, sure that's reasonable. But a crappy view and a dead hotel does not justify a $10 beer. I will NEVER stay here again!!!! Don't bother... read more

I read the silly complaints and realized I had to check this hotel out for myself. Absolutely nothing wrong with this place. It's clean and comfy and in a great location. Breakfast is not included so probably just grumpy hungry people leaving bad reviews. read more

Not a bad hotel. Room was appointed well, breakfast and bar service was attentive. Has updated bathroom with step in shower. The biggest issue is the proximity to I75. We could hear truck traffic all night. Unfortunate choice of location. Choice was no doubt corporate and there is nothing that the local staff can do about it. The other unfortunate thing is the tv goes out when it rains. Guess what - the hotel is in Florida and during the rainy season it is going to rain every day. I guess using a satellite system for TV was also not a local choice but that where the tv's don't work. I give the staff here high marks during our stay. Hilton corporate sadly gets no mark for poor decision making. read more