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Queen Property Management

1.0 (1 review)
Closed • 9:00 am - 4:00 pm

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Listing agent

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7 months ago

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Rent the District - Spacious Union Row Condo with Double Balconies

Rent the District

(18 reviews)

Brookland

I am very excited to lease with Rent the District. My roommates and I found a beautiful home on…read moretheir site, and from my very first correspondence with Hanna via phone, the communication has been flawless. Prompt responses to emails, quick answers to phone calls, transparent updates throughout the process, and even reassurances to call you back if they are tied up at the moment (and they actually call back as soon as they can!) Since my roommates and I are all out of town at the moment, and unable to tour the property in person prior to signing the lease agreement, Hanna assured me that her assistant Johnny would send me a video tour the following day. And sure enough, the next day - Johnny had a detailed video tour of the home in my inbox. Any question I had about the property, Johnny was able to answer. We so look forward to working with Hanna and her team during the duration of our lease agreement. If the last week is any indication of how our experiences will be as Rent the District tenants, I very much look forward to staying at this property. Hanna and Johnny were both very friendly, and professional. I will recommend Rent the District to any of my friends who look to rent or have property management services in DC. Thank you again!

As a prospective renter, my experience was very poor. The man who showed me the apartment I was…read moreinterested in was very nice, but didn't know much about the property or me (he was waiting in a different unit than the one I wanted to see because he got mixed up). That would have been fine. But what really annoyed me was the application process. The management is not familiar with more modern ways to verify employment and income (such as third party service) and insisted on unredacted pay stubs - which is much less secure. The interaction as we went back and forth was rude and reminded me of scammers trying to get one to divulge information urgently (because so many people are interested in the apartment!) at the cost of better judgement. In trying to get more information from me they cited their "policies" but being unable to articulate why their policy insists on having the information I didn't want to share (like my pre-tax deductions) This conversation was not with some mid-level employee but what seemed to be the owner. I should hope he could articulate the reasoning behind his own policy! To me, this company clearly orients themselves to customer service of property owners, not renters. Which fair enough, but it doesn't mean I have to like it. To the reader/renter: Don't let these people bully you!

EQCO Real Estate - Edward Quach - Licensed in DC, Maryland, Virginia

EQCO Real Estate

(36 reviews)

Top Notch Service - Top Notch Everything!…read more I interviewed three realtors before settling on Edward Quach of EQCO Realty. From the word "go," Edward was by far the most prepared- he came to the house with a customized list of comps and a marketing plan, and had already put some thought into his initial suggestion for the price target. Of the other two other two realtors I interviewed (both from "big name" realty groups), one didn't have a price target and asked ME where it should be set without coming prepared with comps, and the other strongly pushed a starting price that was $50,000 under where I started (and sold) with Edward. Edward isn't about pricing low to secure a quick sale. He worked with me to set a realistic price target and outlined a marketing plan to get us there. He didn't mind spending the time to help me understand my options, including taking the time to outline what the costs and revenue stream might look like if I chose to rent out the property versus selling it with him. Edward was always easy to get ahold of- if I ever needed to leave a message (which was seldom), I always received a return call within a few minutes. There was never a point where I felt that I was disconnected or didn't have any control over the process. My property was in good condition overall, but needed some work. I contacted my usual handyman for an estimate (repainting entire interior, carpet for two floors, minor drywall patching, re-grouting a bathroom, replacement of smoke detectors, etc.) and the estimate came in at $25k. I reached out to Edward for help, and his network of contractors got everything done, and done well, for less than half of my handyman's price. When I needed to leave the state to secure a lease on a new property, Edward stepped up to inspect the contractors' work. He sent photos, and offered a video tour to ensure the work was to my satisfaction. Later, when the HOA decided that me asking for a resale package meant that they should notice me to fix four items that they hadn't seen fit to complain about in the preceding 10 years (a few days before closing, no less) Edward came to the rescue again- all I had to do was send him the HOA's list of fixes, and he coordinated directly with his people to get everything resolved. When we had to make the big move in a rush, some important items got left behind accidentally. Edward came to the rescue again, personally running to the old house and shipping a huge box of items to my new address. Long story short, choosing Edward and EQCO was a solid win. This was my first home sale, and I was nervous. Edward was knowledgeable, explained what was happening with the sale (and my options) at each stage of the process, and kept me informed throughout. I highly, highly recommend Edward. Do yourself a favor, and go with Edward- you'll find him to be as responsive, trustworthy, and protective of your interests as I found him to be.

May have been a competent company at one point, but certainly no longer. In the 18 months we…read moreworked with Ed, his company mismanaged the lead inspection process (costing us thousands), mistakenly charged us for maintenance and repair that was the tenant's responsibility, failed to coordinate with our HVAC company on maintenance and payment, failed to remit monthly payment for the correct amount due, and failed to coordinate and communicate with me regarding the renewal process for the tenants. I would avoid.

Metropolis - Trash shoot

Metropolis

(72 reviews)

Metropolis is a company that is strangely managed. On several occasions my two condo accounts have…read morehad incorrect balances. It is disturbing that the incorrect record keeping balances range from $500- $1500. I'm finally moving away from the drama and don't wish this management company on anyone. --Tired of dealing with.

Our HOA was managed by Metropolis from November 2017 to April 2026. I became a resident in 2021…read more During this time, there were concerns about a potential conflict of interest involving the former HOA President and Metropolis owners. For a period, the former HOA President operated without broader Board involvement. Work was authorized and completed without documented community awareness, competitive bids, or formal approval. In 2023, payments exceeding $12,000 were made to the former HOA President for work performed; requests for prior invoices were not fulfilled. There was also a direct payment to owner, Smita Pai, exceeding $4,000; Metropolis has refused to provide an explanation of services provided for this invoice. Requests for the independent auditor's identity, engagement letter, and audit findings were not completed until legal counsel became involved. The association has since initiated a forensic audit to review financial management and use of funds. In 2026, the HOA provided notice to terminate the contract in accordance with Virginia Code 55.1-1837 (60-day notice). Metropolis did not accept this timeline. A complaint has been filed with the Virginia Department of Professional and Occupational Regulation (DPOR) and is currently under review. DPOR also indicated the company is operating under the name MCM, LLC. Additional issues during the management period included an expired DPOR license, inaccuracies in financial records, limited responsiveness, lack of on-site support, restricted access to the management portal despite repeated requests, and inconsistent enforcement of community policies. I will update this review once we receive the results of our forensic audit, but in summary: Please save yourself, your fellow Board Members and your community from Metropolis. Working with Metropolis will result in losing the respect and trust of your community, as well as your hard earned money.

Queen Property Management - propertymgmt - Updated October 2026

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