The initial experience was quite positive, and I developed a good rapport with my esthetician after my first waxing session. However, the situation became less satisfactory when scheduled appointments were disrupted, and I was informed that my esthetician was unavailable, with the suggestion to book with another. Waxing is a very personal and intimate service, and many clients prefer to maintain consistency with their esthetician rather than having a new person for such private procedures. The quality of service provided by Denae was excellent, and I was genuinely disappointed to learn of her departure. Unfortunately, no forwarding contact information was provided, and I was simply told that other estheticians were available. read more

Great service. Clean. Less painful wax than I have had at other places. Will definitely be back.

Came here for a Brazilian after my regular esthetician wasn't available. I wish I would've waited. I have been waxing for almost a decade and have never experienced anything like this. Two days after the appointment my hair started growing back very coarse and painful. My skin has been breaking and I have so many ingrown It is ridiculous. Clearly my hair wasn't removed from the root and the proper technique wasn't used. Never returning! read more

I came here for a wax that I don't usually get. This is fairly close to where I live, so I have almost no excuse! The atmosphere was calm and professional, the aesthetician Ariel/Azriel was young but skilled and knowledgeable! The smell of the wax was pleasant, I never think of cherry/chocolate when waxing; but this was a nice fragrance from the usually sticky wax smell. I think the hard wax is better for me, but either is fine, and the pain was minimal. I was not happy with having to pay half for the services at the time of booking. A number of South Side businesses have resorted to 'deposits', which is why the 4 star is really a 3.5 Star rating. They tried this downtown some years back, it did NOT work! The odd part is that the deposit is just 'on file' permanently! Once the services are completed and you reschedule, the half portion you paid for remains on file, and you pay the 'full' portion when you come in. I did not reschedule, so I only had to pay for half of my service after it was complete. If this was a hair salon, where women go faithfully every 2 weeks or so I can see this being a thing, but 4-6 weeks between services seems like a lot of accounting maintenance. read more

I've been a client here for a couple of years, the customer service is excellent. I always get a steam treatment before my Brazilian wax and I must tell you, it makes the process less painful. The office is comfortable and clean. read more

I've been here twice now, and I have nothing but good things to say about this business. They're generally prompt, especially during the week, and the service prices are reasonable. I typically get my eyebrows waxed, and while the appointments are scheduled for 30 minutes, my appointments have been completed in about 20. It doesn't feel rushed, and they do a great, through job. It's a regular spot for me when it comes to waxing. read more

Ahhhh yes...I decided to once again, begin waxing my delicate lady parts. I used to do it years ago at Trim, when I lived in Humboldt Park. However, when I moved south I didn't feel like finding a new person so I broke out the trusty Venus. Yeah, she cool and errythang, but the daily upkeep and prickly, porcupine aftermath was just annoying. So I began my search. After googling Black-owned waxing salons, my search turned up Queen Noir. Location perfect and reviews even better, so I signed up. Was I nervous when I walked in? Yep. Did I have flashbacks to the time my delicate lady parts got scorched from an overly-aggressive waxer? Hellz yeah! But I put my big girl panties on, pimped into the waxing room, hopped on the table and "butterflied". My memories of being waxed in the past overtook me, so with each snatch of the cloth, I braced for the worst...but in all actuality, it really wasn't that bad. Nikki was patient, yet diligent and had me smoother than a baby's tush. Mama was pleased and Mama will be back. Gold star for Queen Noir! read more

So far, I've been here twice and the salon had to reschedule both of my appointments last minute. Obviously I was inconvenienced each time, but there was no recourse done by Queen Noir besides an apology. Queen Noir is located in Bronzeville and centrally located on 47th and one block off of Cottage Grove with street parking available. On my first visit, I was serviced by Ray and she was amazing. Since this was my first time there she explained to me the type of waxes used at the salon, why, and also the process in which she was going to wax me. I was also serviced by Nicky and she's great as well! They keep the convos flowing to keep your mind off of the waxing. They use chocolate and cherry wax along with strips, which is painless compared to hard wax, in my opinion. The entire salon smells like chocolate and there's always soft R&B music playing. What I loved is that the estheticians took her time to clean me up. I've been to so many salons that would leave pieces of wax on my skin here and there leaving me to remove it or it getting stuck to my clothes. The prices are also better compared to other salons in the city. I hope they offer memberships soon. read more

Easy to book, new space is clean and spacious. They also use a superior form of wax for their services.

I'll definitely be back!!!! My wax appt was Sept 8 & I still don't need to go back yet.

I absolutely love the customer service. Really professional. I was in and out in less than 30 minutes for a bikini wax. Skye completed my service. She's also the owner. I literally booked my next appointment before I left. I didn't have an issue with parking. The location is super convenient. Oh wait. I forgot. It's BLACK OWNED!!!! read more

Hands-down best Brazilian waxing experience! As I braced for pain during my chocolate wax service, the pain never came. Bear in mind, I'm a 6-year waxing girl, so yes there will be a little pain, but nothin like this vet has experienced before. Look no further. This is IT. read more

I love the service! My esthetician has been really polite and great company all 3 times I've used the service. With that said, 2 of the 3 times I've gone I haven't been able to get all the services I booked AND paid a deposit for. No apology, no accountability for the inconvenience, just "you can't get that today because..." I don't get waxed often so I still use the service but if you're booking I would call to confirm that you can have your service as booked. read more

Best wax in Chicago, hands down. Che has done my Brazilian several times now and I have yet to be dissatisfied. She gets every hair and it's almost completely painless. I went today for the first time in quite a while and when I tell you it didn't hurt a bit, I mean it! Being pregnant you're more sensitive down there and I promise i barely felt it. Book in advance because this place is highly sought out but i guarantee it'll be worth it! read more

I am a Groupon person and I had done Brazilian waxes services in a lot of places around Chicago. However, after my Groupon at Skye Rose I have stopped searching for something better, because it was just a phenomenal service. My previous experiences were so painful and I was sure that how it is suppose to be, but after visiting Skye I realized how wrong I was. The technique and wax that she uses are the way less painful as in big brand name salons where I had done it before. The most amazing part that she doesn't charge that much for her services. If you are new to the wax procedure, this is the best place to start at! And if you are not, go and check her out, you would not regret! read more

I had a Brazilian done by Alex who did an amazing job! I'm definitely going to be a return client. When someone is handling the lady parts, it helps when they're not just good but have a demeanor that puts you at ease. She's thorough and quick! If you're looking for a professional esthetician, welcoming environment with women who are kind and do excellent work......THIS is the place to go! read more

Wasn't painful but I got my wax 2weeks ago & my hair is already growing back quick. Which has never happened before until I went here

I wanted to love this place. It's located near my house, blacked owned and I've heard amazing things. I usually get my wax done in the West Loop, but wanted to find a place closer to home since I started working from home. I love the ability book online and decor. My biggest issue with the salon is they don't start on time. I've went two times and had to wait over 30 minutes each time. I'm use to getting service during my scheduled time. I have stuff to do. Also, the waxing process takes so long the one lady took about 45 minutes to an hour. Lastly, I don't like that they don't give you a towel to put over your stomach. I had to go back to my regular spot. I just invest the time and drive downtown now. read more

I ABSOLUTELY LOVE QUEEN NOIR!!!. This company has made me overcome my fears of waxing. I have been a loyal customer for years now. Recently 2020 has brought new additions to the queen team Che' and Ray!!. These women are also bomb. Che' is your everyday home girl lol and makes you feel like you've known her forever. Ray is very soft to the touch with her waxing skills. She has a calm but fun personality and her music selection makes you want to stay in her wax room lol. I've literally been waxed by everyone except front desk receptionist . Im just huge on supporting all things and people i love. And you absolutely can't go wrong with Queen Noir. read more

Yesterday was my second visit with Skye. Absolutely AMAZING!!! I found her on Instagram and wish I would've found her years ago! To start, Skye is extremely professional and courteous, and her prices are reasonable. She puts you at ease and makes you feel comfortable. She's currently working in a temporary space but it's still very clean, convenient (Hyde Park), and parking availability is decent. She uses a chocolate wax which makes the process WAY less painful. Her work is very thorough and I did not have to do any clean up work at home. *TMI* But, even my husband mentioned how great of a job she does. Lol! I appreciate that she takes her time but still finishes in a timely manner. I've told and referred all of my family and friends. Overall, she definitely has won me over as a client, and I'm excited to have this Gem in the neighborhood. Peace and love! read more

I had a wonderful experience with Queen Noir. I got several services done in the same day. I wasn't able to stick with one person due to scheduling so I was able to have an interaction with two of the technicians. They were both wonderful and very knowledgeable. The store is clean and they practice good covid guidelines. I will be back. read more

Star is awesome!!! As a person who has been waxing for more years than I care to share - this was by far the most painless experience. We had great conversation and she expertly took her time to make sure that my skin was smooth. I appreciate how timely they were for my appointment and the cleanliness of the space. Needless to say, I will be a regular now! read more

I was looking for a waxing, that was more convenient to where I reside on the South Side. I am so very glad I came across this place, right on 47th East of Drexel. It was a good experience with the chocolate wax, less sting. The Brazilian wax was very reasonable and overall a pleasant experience. read more

Great customer service. Shay was Great for it being my first time in years. I found my permanent waxing place and I am excited to start my journey with this salon. I highly recommend. read more

The LED Ring Light did it for me. I am a chocolate drop, so yes I need for you to see in between all the nooks and crannies. #TeamChe'. She is very personable, gentle, and professional. #CleanClean read more

I loved the customer service here! Skye was so friendly, and professional. Will definitely be a return customer!

Great job...receptionist answering the phones could be more pleasant. Remember people are calling to spend their money in your establishment. Other than that the service was great. No complaints! read more

Amazing experience Nicky is the best! She held great conversation while waxing me and explaining the entire process. I will make Queen Noir is my new home. read more

Love love love love love her. First time going to Skye and I was truly truly satisfied. I had been going to another place before and it was ALWAYS painful and not as smooth. Skye is extremely friendly and really put me at ease. She felt like a girlfriend that I've known for awhile. I almost couldn't believe I was actually getting a wax. She also very knowledgeable and will answer any questions or concerns. We were inside her temporary place which is very clean. No wax residue found later nor a sticky feeling. I will be returning and recommending to all. Her new location is on 47th and Drexel. read more

I have been seeing Skye for a year now for Brazilian waxes and she is amazing! Very nice and professional--definitely makes the experience comfortable. At first, I found the waxing a little painful, but it was because I was new to waxing in that area. After seeing her monthly, it's hardly anything to worry about. I began waxing because I have very sensitive skin & I will never shave in that area again! I've seen such an improvement in my skin and I no longer have irritation. I definitely recommend Skye & have told friends and family to go see her! read more

The manager spoke very unprofessionally over the phone. I didn't care to get her name seeing how distasteful she was being. Not even seeking to understand my reasoning behind why I needed to cancel & reschedule my appointment; she instead took to their website to try to confirm the window allowed in order to cancel my appointment. With that being said, I was under the impression that as long as it was done within a day, I should be fine. However, she was adamant that it had to be within a 24 hour window & since it was not, if I had any desire to further do business with them; first, I would've had to pay this $25 cancellation fee. I'm actually quite disappointed in this "business owner" & I hope that one day she'd be more empathetic & accommodating to her consumers. read more

Yah! Im excited about my new Esthetician Skye. I have been going to my lady for 13 years and it was time to move on. But of course I was nervous. That's longer than any of my relationships. I had been to referred to Skye by a friend. When I checked her out on Yelp she had the most amazing reviews. It made me a little less anxious. But us yelpers usually get it right; right?? Well after having to wait for a few months (she's booked up ladies) I finally had my appt. today. Close to my job and home, on time for my appt, personable, clean facility, no pain (even tho I've been doing this for ever) and I love to support my black queens. Keep up the good work Skye. Can't wait to book my next appt I'm sold. read more

This was the most PAINLESS wax I've ever gotten! The ladies were so welcoming and polite, and the pricing isn't too bad. Would definitely recommend to everyone- I've found my place, I'm not letting up ! read more

Great service and very clean. Amazing experience for someone that was traumatized previously. The specialist was very understanding and made the experience as smooth and comfortable as possible. read more

This 5 star review is the real deal. Skye Rose knows what she's doing. I'm definitely not a first timer, and I have been to some of the other "5 star" rated brazilian wax spots in Chicago and the suburban areas, and they do not compare to Skye. There's always something missing from those places. I either walk away with a great wax and get a ton of ingrown hairs later, or the customer service was just not up to par. Skye is not lacking in any area and I'm so happy I finally found a place where I can become a loyal customer. I would definitely recommend Skye for first timers and seasoned waxers. She educates you, makes you feel comfortable, and gets you out in a timely manner. I will say there were a couple stray hairs left as Skye does not tweeze, but honestly unless you're a porn star or someone is gonna be putting a magnifying glass on your privates, you are good to go. The pain is pretty nonexistent but if it's your first time you may experience some stinging. As other reviewers mentioned Skye uses chocolate wax and whatever is in that stuff minimizes the effects of pain. Skye has such an awesome personality. You can tell she really cares about her customers' happiness. She isn't just trying to hurry up and finish you so she can move on to the next customer. She has a calming spirit and it really makes you feel more comfortable. So yeah, go to this lady if you want your wax done right. You won't be disappointed! read more

I have been searching for someone to get waxing done for some time now... Was tired of venturing so far up north. I found and purchased a Groupon after reading some reviews for sky. I went In today for my first appt. to get a Brazilian and I have to say, I was more than impressed!!! Sky was Great!!! The whole experience was wonderful... The room was clean and had a nice smell (she uses chocolate wax). She was super sanitary!!! Each stick was used only once and then dumped :). I was so comfortable and we had good conversation. Sky will definitely be my regular waxing aesthetician. I was happy to find an African American who understand our hair type. Thank you Sky for a wonderful experience. See u next month!!! :) read more

This was my first Brazilian wax and I was scared that it was going to really hurt . As I entered Skye's spa my senses were filled with inviting aromas. She was very professional and let me know exactly what she was going to do and the products she was going to use which were all natural and yummy smelling. The whole experience was great thanks to her and I would recommend her to anyone. She has a great sense of humor which was an added bonus!! read more

I went to Skye Rose for my first Brazilian wax with a friend. The setting was quite and very intimate, with a TV and drinks. We went a day ahead make an appointment because we found her on Groupon. Skye was very professional, informal and fun. She answered any question we had. Skye allow me and my friend to sit in on each other's session. It's was actual very pleasant! She make me feel like I had known her for years. I even got to enjoy a cup of honey vanilla tea. She used a CHOCOLATE WAX which smell amazing! Her technique helped minimize my pain (a wax virgin). I like that she didn't use huge strips, and was sensitive to my body. I would recommend anyone to Skye, she is just lovely. I'm excited to go back in a couple of weeks. Did I mention that the wax is $25 (with or w/o the groupon)? read more

LOVE! A small very clean and quiet location. Skye is very personable as well as professional. I've had services here in my city but hers is top notch! She makes you feel at ease and her technique helps to lessen the pain. Let's not forget to mention that her wax is CHOCOLATE!! She now has a customer in me and whenever I am in the city I will definitely book with her! read more

Great service for a first timer getting a Brazilian (oh, already TMI). Missy took great care of me in the clean facility. Very professional and did not make an awkward experience, awkward, if that makes any sense. I called a few places, none would take men. Anyway, I did it (for running), quite pleased! I highly recommend! read more