Every time i come here I have a great time! The staff is very friendly and quick. The quality of my…read moremanicure & pedicures are really nice. The space is clean and they play cute music. They also offer water and snacks while you are being serviced for free. Would recommend coming here. I enjoy pampering myself and the prices aren't too crazy.

Very nice experience. They took care of us. Offered us drinks and snacks. My daughter came in with…read morean idea of what she wanted and they delivered. Would recommend.

Amazing service . Personal. Professional. Pleasant…read more It is absolutely a blessing to have her in our lives and neighborhood..

Love H2O Nail & Spa. I've been loyal to them for years. Always the best pedicures and most relaxing…read moreexperience.

Went in for a no chip manicure at this location because its only supposed to be $32…read more I got conned into paying $55 for a dip and almost didnt get the manicure just straight to sanding and painting base coat on my real nails. And if I hadn't paid attention the color was spotty too after the last top coat that I had the lady fix before I walked up front. So...I did NOT get a full set of acrylic nails and I only had one color dip put on. Make sure you inspect their work closely before u leave too. Because it was shotty on a slow evening and nobody there. And charged a random expensive amount and was never told at the beginning how much the actual dip costs.

The nail tech removed my full set by using a brand-new fake nail to pry them off, sliding it under…read moreeach one until they popped off. When I asked if they usually soak the nails in acetone, she said no--this method was faster and caused the same amount of damage. My nails now look pretty damaged. I wish I had stopped her and walked out.

I have been here 3 times now and I absolutely love it! I switched over because it's so hard to get…read moreappointments at my previous salon. Madelyn is located in the Ogilvie building (2nd floor) and easy to get in and out of. Each time I've come, I was sat right away and the environment is peaceful and relaxing. This place would also be great for commuters because you'll be in and out to catch your train in a flash! There are always appointments available and the booking process is easy - over the phone and online. Once your appointment is made, you get a follow up text confirming your appointment. Pricing is also on point! Definitely the most affordable manicures I get and they always hold up. For each manicure, a fresh set of tools is used and you can tell the salon is well-maintained and clean. There are plenty of colors to choose from and even when I made a special nail color request, my tech layered colors for the perfect shade. The nail techs are skilled, efficient, and gentle. I've seen both Alie and Kevin, both are wonderful. I've seen Alie twice for a no-chip manicure and it held up against all the work I do with my hands. She is so friendly and gentle in her work. I saw Kevin for a Russian manicure with builder gel and my nails look fabulous. He works quickly but you wouldn't know it by looking at the end result! If you're thinking about coming in, make the appointment! This will be your new go-to salon, no doubt.

I had such a great experience here! I unfortunately don't remember the exact name of the nail tech…read morewho did my set--either Amy or Allie (something with an A)--but she was phenomenal. She took her time shaping and perfecting my nails with so much care and precision. I asked for a specific design and she absolutely nailed it (pun intended). One of the best parts? She actually cleaned up my cuticles!!something I've noticed a lot of nail salons don't bother with anymore. That extra attention to detail did not go unnoticed and made me feel so taken care of. The atmosphere is on the smaller side but gives off total luxury vibes. It's clean, elegant, and super calming. Everyone I interacted with was friendly, but special shout-out to the owner, Kevin. I had trouble finding parking and he literally came outside to help me figure it out. That level of service is so rare these days and really made me feel like a valued customer. Overall: 10/10 experience. I'll absolutely be coming back.

To hire actual hair stylist, and not inexperienced hairdressers for the price of a stylistread more

Always try to support black owned but I wont be back…read moreActually days before our appointment we kept getting confusing emails about a name change location change etc etc On the day ,I was so busy I just goggle map the name and web took me to the new location instead of old I didn't realize till we were already there Needless to say we were late we called to inform only to get another call to ask us if we were still coming Sigh We made it ,the saver was a 30 percent coupon that accompanied the email We only paid 49.00 dollars for a 70.00 service Only day 2 and daughter curls have fallen tho. But she like the bounce and much needed trim

I came in as a walk in with my 3 children. All of us here to…read moreget a service done. Not only were the technicians good at doing nails but very attentive to the what everyone was asking for. Instead of doing what they thought was better each one did exactly what I asked of them to. They were professional and wonderful customer service. I will be back again.

I normally have a good experience here but yesterday (mother's day) I went in for mani/pedi and…read moreface waxing. One girl did my pedi another young lady did my manicure and an older lady did my face waxing (eyebrows upper lip and chin. Mani and pedi were cool. But the older lady didn't wax very well. Not that she left hair but she must've waxed over the same area twice bc look at my chin. Look like I've been burned. I didn't notice it until a few hours later when the area was numb yet painful. I would avoid this place for waxing until they get someone who won't leave you overwaxed or burned

I have been going into ULTA for many years. I have mature dry skin. I have noticed when asking…read morequestions to the YOUNG employees, they are more focused on selling you trending products from TikTok. Very disappointed. I end up spending more time using my phone to see if this product is good for my dry mature skin. I have been gonig more and more to Nordstrom or big box dept stores asking their mature professional employees for recommendations and get good service and honest service and then will ask about a product that an ULTA employee recommended and they are usally 99.9% telling me its not recommended for mature dry skin. ULTA please try to do better and educate your employees a bit better like it was 20-30 yrs ago. Not everyone is influenced by products trending on TikTok or other social media platforms. Thank.s

Courtney is the brow magician! She shapes brows beautifully and the tint lasts and lasts. She has…read morehelped me look my best which I appreciate! She is personable and fun. Run don't walk and book a brow appointment with Courtney. You will be happy you did! She's at the Kennewick Ulta.

Margie is fantastic! She took her time with me and the results are even better than I could have…read morehoped for. Highly recommend - looking forward to my next appt.

Great facial. Maggie did a very good job on my first facial with her. Good exfoliation! Very…read moreknowledgeable, extensive menu of services. The salon is very cute and welcoming. She offers products for purchase. The facial area/room is also very nice and welcoming. Would definitely try some additional services in the future. Would recommend!

Exceeded expectations; highly recommend…read more I first looked into it for my scalp but was even more impressed with the massage by Grace.

Almost fell asleep twice. That was awesome…read more The sounds of the steamer and the squeaky noise that came from the faucet of the little circle, waterfall device woke me up twice. That wasn't as awesome. The staff members were all very sweet, though I can tell the manager is usually the only one who really does hair. There's a lot of handing off- switching between employees for washing, drying, etc- but it didn't bother me too much since they were all pleasant. The deposit going towards your appointment is very nice. If you can get past the little noises taking you out of the experience, it's a great little spot!

This was my first and will be my LAST time I'll be coming here . I typically go to license spas,…read morebut I wanted to try this local spot out. The prices were good, but unfortunately my massage was a waste of money and time. I went in to inquiry about a foot massage but was convince to purchase a full body massage instead. I scheduled a 80-min massage and it was one of the worst massages I have ever had . I actually should've gotten up 30-mins into it, but I really was hoping her technique would improve. But it didn't . I kept telling her to please use oil instead of lotion-base cream, which kept absorbing quickly, making the massage dry and rough. Her strokes were not smooth and relaxing but aggressive and overall felt unprofessional and untrained - like she was winging it. The only positive is that the employees, especially the front guy, was kind and respectful. That's it.

I got a massage with my mom here. The massage was so good I felt like I was in a relaxed,…read moremeditation state! They play classical music during the massage & it's nice and warm in the back room. We got the $59 80 minute full body massage and it was well worth it. You can't beat that price anywhere! Usually 80 min massages are more expensive but this place is quality. Everyone was very friendly as well. This will be my & my mom's go-to spot in town!