We purchased quite a bit of misc skiing supplies, gloves, boots, ski pants, plus bathing suits for the hot tub. All those transactions were great. My disappointment came with our ski rentals. We rented skis,
Boots, and poles for 3 days. On the second day, someone took my granddaughters skis and left theirs by mistake. We didn't discover this until we got to the slopes the next day because the name label came off the skies. So my grand daughter didn't get to ski that day. We turned in the skis and they told us the other skis were already turned in. No one at Quattro tried to contact us they wouldn't say when her slides were turned in by the other customer but there was a chance that we have have been able to make an exchange with the people and save a skiing day for both children. The store has our name, phone and email because we belong to the loyalty program. We were really disappointed. read more