Best ever nail salon. I had a wonderful mani & pedi. They massage hands, arms, legs & feet. Royal…read moretreatment was given. My nails were beautiful. I chose the Gel UV. I live in Florida but was visiting Ct. My daughter recommended this salon. The nails lasted 6 weeks with no breakage. I am now trying to a comparable salon here in Florida..no luck yet.

Love this place. Clean and friendly environment. Definitely recommend calling ahead to make an…read moreappointment. Some of the Pedi chairs are broken. Otherwise great place.

I have been going to MJ for years now, and I am never disappointed. I trust them with my manicures,…read morepedicures, and eyebrow waxing. I never go anywhere else! All artists are talented!

I researched Yelp and seen that this place had good reviews. I didn't make an appointment but knew…read morethat I wanted a manicure and my toes painted. I was told I could only get one (which I was going to just walk out) but I decided to go with the manicure. The tech did a good job. As it was time to leave I was at the register next to another customer that asked if she could get a pedicure. For some reason they wanted me to pay prior to her (maybe because they were going to do her pedicure). I paid and waited for that customer to leave behind me. Never happened. Let's just say she most likely received all her services she requested. I won't return because this was my first time not getting all the services I requested. I don't want to say they were bad but what's right is right. Had I gotten all my requests I would've given them another chance. I must say the price was reasonable and there were many nail polish colors.

I highly recommend Trish, the previous owner of Nails by Helen, she's incredibly good. Sadly she…read moresold her business and the new owners are not honorable at all. Trish made sure that her sales contract protected her clients, and the new owners didn't care to uphold the agreement. If you want to see Trish, go to MJ Nails, she will make your feet feel brand new, and your hands too!!

I've been meaning to get my nails done and saw this place on my way home. I didn't have an…read moreappointment but they were nice enough to let me come in. Everyone was wearing masks and was spaced out from one another. They were super nice and efficient. I got a normal manicure and it came out perfect. I definitely plan to go back again soon!

I don't normally ever leave bad reviews but i do wish it was a better experience being so close to…read morewhere i live. I haven't gotten my nails done in a long time however I had gone quite frequently in the past to an amazing nail technician and place. One - it's very cold in there. Not too pleasant when you're sitting there for nails, and wearing fairly warm shoes. Two - the "quick dry" spray doesn't dry. Not to put your coat on isn't an option in the winter in New England. Having a place to dry your nails needs to be in place or atleast communicating to your client just sit here for x more minutes then we can check them. And lastly a smooth looking nail is expected when you pay for nails. I do my nails all the time at home the only different is that smooth finish you hope to achieve by a nail technician. The simple nail art did come out beautiful. Honestly, the salon itself is a no for me altogether with a less than average experience. I don't recommend it. I can be more specific of other issues but I honestly don't like leaving these kinds of reviews. I think the salon owner needs to pay more attention to details while there are far too many nail salons to choose from that capitalize on one of these issues. Maybe it was a bad first experience but i won't be returning.

I went to The Nail & Wax Room for a spa manicure, and I loved my experience. The spa manicure was…read moreamazing and Gracie did a great job. I'll definitely return!

This used to be my spot for nail care and nail design. My opinion has greatly changed. After my…read morelast manicure, mu cuticles were a mess! My nails all broke and began to peel. I'm not sure if it's the technique or the products but I won't be back. Super friendly crew and the gel and artificial nail work is great, but I take pride in natural home grown well kept nails. I've taken a month off any products to strengthen and treat my own nails which is awful. My boss even commented in a staffmeeting last week, "Oh myGod your nails are not done!!!!"

thanks for the service I went today and got a french pedicure for the first time in this place best…read moreservice they even stood late to get the job done and didnt rush me she took her time I had joy but there was a guy who helped also they have a great crew I saw them all doing lovely nail's definitely will come back and make this my new place

They took half my nail with the rotaciona L brush in order to remove previous manicure…read more I have very strong Nails that started braking and splitting in a month. Finally my nail bed started to lift and thicken and I realized I also got fungus on my fingernails. That's when I stopped going there. It has been a few years now.

Awesome salon, very clean with amazing staff and all equipment has been upgraded! Relaxing…read moreexperience with soothing music.

I had a pretty good pedicure here, I tried to use the online scheduling for my appointment but it…read morewouldn't work. I got gel on my toes and it's lasting well. The massage with the pedi was so light not as good as other places. The place is clean and has an absolutely huge selection of color options, it was full too on a Thursday afternoon.

I would not recommend Gel Factory Nails. While the salon is on the pricier side, the quality and…read moreservice did not match the cost. The staff always seems rushed just to get clients in and out quickly, which shows in the final result. For example, trying to remove your fingernail polish when getting a pedicure, how unrelaxing is that?! They also use a strange brush-on product to remove gel polish instead of foil and regular acetone, the process felt rushed and extremely harsh on my nails. The most disappointing experience was before my wedding. I had called in advance to schedule my appointment for my wedding nails, and when I arrived they even greeted me by saying, "You're the bride!" Unfortunately, just two days later, two of my gel nails chipped and another one chipped the day after that, which is unheard of for GEL! I ended up having to get them completely redone the day before my wedding, which was incredibly stressful and frustrating. Sadly, chipped gel nails had happened to me here once before this incident too, but I brushed it off at the time. Unfortunately, I gave them the benefit of the doubt when I shouldn't have. For the prices they charge, I expected much better quality and longer-lasting gel manicures. Sadly, this experience left me very disappointed, and I will not be returning and advising friends to not go here.

Excellent service and quality of work. Just call to make an appointment. It's always busy so they…read morecan't take walk in's.

Just got my nails done and I love it. Blue is my favorite . I will definitely go back with another…read morestyle

I was on holiday visiting family in Hamden I read the reviews on Yelp and did a walk in for a pedi…read more, my "dogs" (feet) were barking. The staff were friendly and welcoming. My pedi was done by a gentleman with glasses. He was cool the owner. I believe Coco (Julie's not there) jumped in and finished the pedi she was mad cool. When I left it felt like I had new feet lol. I even brought 2 gift certificates for family. All in all I'd patronize them again when I am in CT .

Yoyo did a great job on my dip powder full set. She took her time and made sure throughout the full…read moreexperience that I was happy with the length, shape, and color. Will definitely return!

It's new owner now, the place is nice and clean. Their work was excellent, my dip powder lasted…read moreover 3 weeks, no any problem!

First off, the only place I have been to that offers a student discount. They make sure to ask if…read moreyou are a student before the ring you up. So much better than any other nail salon on this road I can promise you. Don't even waste your time going somewhere else. Staff is very friendly. They are the only place I have found that DOES NOT MAKE YOUR GEL EXTENSIONS LOOK LIKE A THICK PIECE OF SHIT. They make them thin and natural looking. Even when this place is getting flooded with calls and appointments coming in, the still take the time to make sure your nails look great.