Pretty responsive as far as generating the quote for a mold and asbestos remediation.read more

New Image Restoration was hired for a fee of $1,000 plus tax to remediate a mold issue measuring 2'…read morex 1' x 2' x 1' located within the wooden structure above the bathroom ceiling (sheetrock). The contractor(s) from New Image Restoration removed and disposed of approx. 2' x 4' x 2' x 4' of the ceiling (sheetrock) that exhibited signs of mold, treated the exposed wood with a mold and mildew killer, identified the source of a leak, and recommended that I hire a plumber. I found the quality of the work to be satisfactory however, the identification of the leak was inaccurate, as no pipes were found to be leaking. The contractors were courteous and presented identification upon request before entering my home. Nevertheless, I consider the cost of the work particularly expensive for seniors given that it represents only (1) component of a (3) part job. Additionally, I was asked to sign a blank contract that stipulated a 50% charge, the cost was not explicitly detailed in the agreement. I had to inquire further to clarify this matter. Despite the fact that New Image Restoration was aware of my insurance company's $500 deductible, I was required to pay (2) both payments of $500 plus. Moreover, I began to receive multiple invoices totaling over $1,500 for services such as drywall repair, patchwork, priming, and painting, which were not performed by New Image Restoration or Super Steamer Carpet. It was also concerning to discover that New Image Restoration billed me through a subcontractor, Super Steamer Carpet, without prior notification regarding the involvement of subcontractors. Ultimately, I found it necessary to hire multiple contractors to complete the work on the ceiling mold issue. This experience has underscored the importance of inquiring about the entire scope of a project, including a comprehensive written description and a complete estimation of costs, accounting for any deductions.

We've been working with Ian for quite a while. He and his company always treat customers right and…read moreprioritizes the customers needs over all else Mike Geberth

Ian graciously offered to reimburse me for a couple items that apparently were swept up in the…read moreremediation. The ground floor of the townhouse that incurred the backup is small (400sf) so there was not much space to move the contents out of the way. Ian also explained the insurance limitations for a level 3 backup when the homeowner insurance as written neglects to reference the HOA master policy. Overall EC Restoration works better with homeowners than the big national water remediators, which is why our adjuster uses this business. We are lucky to have them for this (hopefully) once in a lifetime event.

Best Waterproofing Company in the tristate area. From the office worker, to the inspectors and the…read moreinstallation crew they do fantastic work and provide a lifetime warranty. If you have a wet basement this is the business to call.

awesome family owned business! Did an excellent job waterproofing my basement has been dry ever…read moresince! I would highly recommend using

I had a very favorable experience working with Andrew on my mold restoration of my new home. Our…read morehome inspector noticed fungal mold in our attic and we needed to get it remediated and sealed. Andrew provided a helpful consultation by phone, arrived right on the date and time requested, and worked quickly to resolve the issue. He also gave us some tips for additional enhancements we can do to make sure our attic and home stay dry. I would definitely recommend Andrew for anyone needing home restoration services - he is super professional, responsive, and skilled.

Really pleased with the service andrew provided. We had mold about 3 feet up all around our…read morebasement wall that I wanted properly treated for pet health reasons. He responded super quickly, was very reasonably priced relative to other quotes, and was able to do the work within a week. He even brought our garbage cans up and vacuumed the space he was working in and around.

Can HIGHLY recommend going with this company…read more We had a complex project in multiple parts of the house. The biggest part was to undo the work that a previous contractor did which was totally unprofessional and incomplete. They did an amazing job with that bigger project and made quick work of the other, smaller tasks too. Even more important, they worked really clean and were super flexible: we scheduled our project when our family traveling over the holidays. This cut our project time down, since they didn't need to take down and put up plastic sheeting every day. They were able to work with our schedule, and we came back and the house was super clean, no dust or paint splatters. Wish we'd gone with them in the first place. I tried to support the little, independent guy, but wish I'd gone with them in the first place. They were very responsive and gave a personal touch!

Patch and Paint Pros were awesome! They painted the exterior of my home and I couldn't be happier…read morewith the outcome. The guys were great and easy to work with. I can't recommend them highly enough.

My wife and I are thoroughly satisfied with the customer service that Mold Xperts provided…read more Stephen as very thorough in his explanation of the processes that would take place during their work at our home. Throughout the process we were kept informed throughout the process and the workmen were very courteous. We were pleased with the manner in which the company cared for our home. Our belongings in the basement were protected during the process and they did a wonderful job in cleaning up when they were finished the work. I would recommend this company to others who were in need of mold remediation.

I completely regret using this company Sloppy work…read moreNot what we were expecting Not worth what they charge for

In March 2024, I had Mike come out to repair my kitchen ceiling from water damage. He was quick to…read morerespond and reasonable with his cost. Im happy that I chose his services because he was very thorough and communicative throughout the whole process. He inspected my kitchen for mold, replaced my ceiling and crown molding, and painted everything for a smooth finish. Mike was very professional, honest, and a pleasure to work with. I would not hesitate to use him in the future!

Michael is fantastic--I highly recommend him. He is responsive, honest and trustworthy. And his…read morework is fantastic. He replaced drywall in our basement after a flood and took care of mold that had grown as a result of the clean up not being done properly by Servpro. He is taking on several other jobs for us and we will hire him anytime we have a project without hesitation.

We had Lee back again today and once again, he exceeded every expectation. This time, he cleaned…read moreour wool rug in the basement and did a phenomenal job removing every stain. The space was completely transformed. It no longer feels like a basement bedroom, but rather a true extension of our home. It feels warm, fresh, and thoroughly sanitized. Lee also worked on our master bathroom, which is hands down the most used room in our house. Our children spend a lot of time in there, so keeping it truly clean matters so much to us. He made the space feel brand new. The grout quite literally went from gray back to bright white, and the entire room looks incredible. It is amazing what a difference his attention to detail makes. We are so grateful we were able to have Lee out today. It was the perfect way to start the new year, and we could not recommend him more highly. We really love Squeaky Clean!

What a pleasant experience! I had three rooms done as well as my bathroom tile cleaned. Lee was the…read moregentleman that came out to do the work. He was very pleasant and engaging and did a ridiculously good job on the carpets. I was actually shocked at how different my tile looks. The carpet and tile look brand new after the service. Thanks, Lee and squeaky clean. I will definitely be using this service in the future!