His name is Josh. A very fine young man. Friendly, polite & answered all my questions. As of now,…read moremy AC is up to date. Recommended that I change the filter now, rather then later. Also...I'm happy with the outcome!

New Image Restoration was hired for a fee of $1,000 plus tax to remediate a mold issue measuring 2'…read morex 1' x 2' x 1' located within the wooden structure above the bathroom ceiling (sheetrock). The contractor(s) from New Image Restoration removed and disposed of approx. 2' x 4' x 2' x 4' of the ceiling (sheetrock) that exhibited signs of mold, treated the exposed wood with a mold and mildew killer, identified the source of a leak, and recommended that I hire a plumber. I found the quality of the work to be satisfactory however, the identification of the leak was inaccurate, as no pipes were found to be leaking. The contractors were courteous and presented identification upon request before entering my home. Nevertheless, I consider the cost of the work particularly expensive for seniors given that it represents only (1) component of a (3) part job. Additionally, I was asked to sign a blank contract that stipulated a 50% charge, the cost was not explicitly detailed in the agreement. I had to inquire further to clarify this matter. Despite the fact that New Image Restoration was aware of my insurance company's $500 deductible, I was required to pay (2) both payments of $500 plus. Moreover, I began to receive multiple invoices totaling over $1,500 for services such as drywall repair, patchwork, priming, and painting, which were not performed by New Image Restoration or Super Steamer Carpet. It was also concerning to discover that New Image Restoration billed me through a subcontractor, Super Steamer Carpet, without prior notification regarding the involvement of subcontractors. Ultimately, I found it necessary to hire multiple contractors to complete the work on the ceiling mold issue. This experience has underscored the importance of inquiring about the entire scope of a project, including a comprehensive written description and a complete estimation of costs, accounting for any deductions.

The carpets look amazing. We have an old Yorkie who started indiscriminately using the hall as his…read moreown private potty. We thought the carpets were ruined for good when a Stanley Steemer cleaning didn't do much good. We decided to give Squeaky Clean a try, and boy am I glad we did! Old stains and the urine smell are gone. Plus, Lee is such a nice guy and truly loves his job.

The upholstery cleaners arrived earlier than planned! They were quick and efficient! Great cost for…read morethe excellent service.

Ian is extremely responsive and friendly to work with. He offered honest opinions and shared pros…read moreand cons with each options for basement remediation issue. I will not hesitate to reach out to Ian again in the future (hopefully not too soon. :-)).

This man is amazing, when assessing my mold problem, he was very professional and trueful with me…read moreand I would definitely continue doing business with him and would recommend his business to anyone in need of service with their homes. Thank you so much for being you.

Great experience from initial call a our home to followup and porch forms removal. Addam Kuzman…read more-Sales Manager visited our home and explained the process after examining the need inside and out. John Cunningham-Service Lead was great with followup and communication. The work team of four Day One was on time in the start time range communicated, did great work and cleaned up each night. I highly recommend the Company based on results thus-far.​

I had water leaking into my basement after heavy rains. Not a lot of water but enough to be…read moreannoying. Dry tech added a new sump pump for me. They were neat and arrived when they said they would, which I appreciate. We had heavy rain again yesterday and there's not a drop of moisture in the basement. Also, I thought that their price was reasonable.

Servpro of central Chester county was amazing !!!! We had a huge problem with our powder room…read moretoilet leaking into the basement and caused so much destruction. This happened over the Christmas holiday and when I tell you these guys worked around the clock to get My house back to the way it was , I mean it. Very dependable , very knowledgeable and extremely clean and very very quick. If you have an issue you NEED to call them !!!

I must say I was stunned at the previous review written about this firm. My experience with…read moreServpro was the exact opposite of what was written in May of 2015, I'm guessing they hired or updated their staff! I came home from vacation to find a pipe burst and my finished basement completely demolished by water. I was angry, frustrated and miserable, I was wallowing in self pity. I called John at Servpro around 6:45 that evening and he assured me he would have a crew out as soon as possible. I expressed to him my concern of mold, I have two young sons and I did not want to risk any possibility of black mold getting in their playroom. He said he understood completely and would make my situation a priority. My next call was from an employee named Hugh, he let me know what time to expect his team and what to be prepared for. He arrived on time, immediately put a large plastic tarp on the floor from the hallway to the front door and both he and his partners put plastic booties over their shoes. They worked hard for about FIVE hours, ultimately leaving my house at 3:00 a.m. (mainly because they had one of the large wet vacs that went out to the van jam) during this process Hugh's partner would routinely ask me about items to see if they were OK to discard or not. One point he had a stack of children's books and told me he didn't think they could be salvaged and that he was sorry, I told him it was OK but he responded saying that sometimes a kid can get attached to something silly like this and to please let him know if they're were any sentimental items to watch out for. The next day a young man named Jason contacted me and reviewed the drying strategy and how billing would work. Again he was incredibly professional and made everything easy to understand. In total they had their equipment in the house for about 5 and a half days and they kept me in the loop daily. At one point the manager of the firm came out to review everything and meet with the claim adjuster. Lastly, the final day Hugh actually decided to remove an additional piece of drywall because he wanted to "error on the side of caution" he did this free of charge and did not bill me for the time. This company made me feel like my needs were important, they treated my house with respect and did an excellent job. They returned phone calls within the hour and constantly updated me on what they were doing. If you ever have the misfortune of having a flood, fire damage, pipe burst your first call should be to Servpro.

At Springfield Mitsubishi, we are always concerned about the safety and well-being of our employees…read moreand customers. So as a precautionary measure, we contacted SERVPRO of Southern Delaware County to find out about their Professional COVID Cleaning Service because you can never be too careful. Gabby and Danielle were very professional and informative in answering all of my questions. So we scheduled an appointment to have the precautionary cleaning done. Matt and Garrett were the technicians that cleaned our service department and automobile dealership. They arrived on time and were very efficient and friendly. I would highly recommend using SERVPRO of Southern Delaware County as they truly are PROS that SERV our community well. Thanks Gabby, Danielle, Matt and Garrett for everything. You guys are the best!!

Very professional and industry experts when it comes to mold remediation. Highly recommend, and…read moretheir construction department were amazing.

In March 2024, I had Mike come out to repair my kitchen ceiling from water damage. He was quick to…read morerespond and reasonable with his cost. Im happy that I chose his services because he was very thorough and communicative throughout the whole process. He inspected my kitchen for mold, replaced my ceiling and crown molding, and painted everything for a smooth finish. Mike was very professional, honest, and a pleasure to work with. I would not hesitate to use him in the future!

Michael is fantastic--I highly recommend him. He is responsive, honest and trustworthy. And his…read morework is fantastic. He replaced drywall in our basement after a flood and took care of mold that had grown as a result of the clean up not being done properly by Servpro. He is taking on several other jobs for us and we will hire him anytime we have a project without hesitation.

The Campos team installed a new patio under my deck just this week. Great experience overall. The…read morecrew was very professional, worked hard, didn't cut any corners, were polite and very organized. Aside from the patio work, they cleaned up the area very nicely, put down new grass and even gave a hand to my neighbor routing some water away from foundation. The prices was very competitive. I have a few projects down the road and will certainly be reaching out to Campos Masonry. Thanks, highly recommended.

They did right by us for sure. Communication was great. They arrived when they said they would,…read morethey did what they said they would do.

We used Thomas Carpet Cleaners twice. They were great! This third time, there were still some…read morestains left. I left a message & expected not to hear back, as is the case with so many places today. Not only did they call back, but they had someone out that very day to make it right. And they did. Carpets look great. AND, I got a call this morning to make sure everything was done to my satisfaction. Not only do they do an excellent job, but their customer service is wonderful. Hard to find today!

Thomas Carpet Cleaners did an amazing job with professionally cleaning my couch. My dog had jumped…read moreon it more times than we could count, and we thought it was time to give it a full cleaning. Thomas Carpet was quick to reply to my phone call and schedule. They were prompt to their appointment window and very respectful. I feel like I bought a new couch it looks so new! Highly recommend this company and will be using them again.