1. Quantum Party Productions

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Benicia, CA

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Quantum Party Productions

5.0 (1 review)
Closed • Closed

Services - Quantum Party Productions

Audio video equipment rental

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3 years ago

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Elegance Party Rentals

Elegance Party Rentals

(58 reviews)

Absolutely hands down a 5 star service !!…read more We are from out of town and had our daughter's graduation nearby. The family we were planning everything with let us know at the last week they did not have any chairs / tables so we called Elegance - had everything booked the same day and the day before graduation they had tents, tables, chairs; tablecloths and a cooler all set up so we could decorate for the graduation party! They take care of set up and tear down so you can enjoy your day! They made the grad party easy and honestly it's much nicer having matching tables, chairs and tents than some ratty supplies you have hanging around your house! recommend!

/5 - DO NOT TRUST THIS BUSINESS! They will ruin your event!I am writing this to warn anyone…read moreplanning a special event to stay far away from this place. They completely compromised our event today through broken promises, gross negligence, and a complete refusal to take accountability for their mistakes. The Night Before (False Reassurance):We called the night before our event to secure a specific throne chair. Because we live out of town, we explicitly offered our credit card over the phone to make a deposit and lock it in. An employee named KK refused the payment, confidently assuring us that a remote deposit wasn't necessary and that it was perfectly fine to pay upon arrival today. They even issued us an invoice, leaving us under the impression that our rental was 100% safe. The Morning of the Event (The Betrayal):Today, a family member called to confirm the final pickup details, only to be met with a total shock. They told us, "We don't have that throne anymore; we sent it out on delivery to another party." They quietly re-rented our item behind our backs without a single phone call, text, or warning, completely shattering our event plans. The Runaround (An Hour of Ghosting):Panic set in, and we scrambled to call them back to figure out how this was possible. Suddenly, they stopped picking up. It took an entire hour of continuous dialing just to get someone back on the line. When we finally reconnected with KK, she was completely cold, indifferent, and entirely unapologetic that her false promises had just ruined our event setup. Management (Zero Solutions):KK passed the phone to her manager, Victor, who immediately met our frustration with a defensive, "oh well, it's not our fault" attitude. We were completely desperate and willing to do anything to get the throne we needed, but they gave us absolutely zero solutions or alternatives. While Victor eventually backed down and realized how badly his team botched our reservation, they just shrugged and left us completely empty-handed on the day of our event. They blocked us from securing the item with a deposit, promised it would be held, gave it away behind our backs, and then treated us like an inconvenience. This company lacks basic professionalism, integrity, and empathy. Save yourself the nightmare and take your business elsewhere.

Jump Jump & Away - July 4th 2026 Vallejo Waterfront Festival

Jump Jump & Away

(127 reviews)

Great experience with jump jump & away!…read more I had a couple questions on the bounce houses and they were very quick to respond! They are professional and very communicative. They texted me the day before on what time they will arrive to set up. The set up was quick, they did a quick wipe down after set up and then they picked up on time. Fast and easy. Definitely will be using them again! Kids loved the bounce house!!!!

We rented the Princess bounce house and slide for a 3-year-old birthday party, and it was a HUGE…read morehit with the kids. The party was at a local park in Alameda, and Jump Jump & Away was one of the park's preferred vendors since they have insurance paperwork on file. After checking their website, and Yelp of course, we felt comfortable renting from them. The entire process was seamless. The instructions were very clear. For parks, you must also rent a generator. There was also a travel fee of $80 to Alameda (but this may differ based on location). They texted me the day before to confirm their arrival time. You must be there when they arrive so you can sign the contract. They arrived right on time, and the entire setup took about 15 minutes. You must also wait for them to arrive for pick up since you don't want to leave the bounce house unattended. They were prompt with pick up as well. The bounce house was the hit of the party. We got the 13x13 and it was plenty big for at least 8-10 kids in there. It was sturdy and in good condition. Rules are no shoes or food in the bounce house. Overall, a well-run, efficient, and reliable company. Would rent from them again.

Quantum Party Productions - djs - Updated October 2026

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