A decent company that does good work with regards to testing. My main gripe is lack of clarity and…read moreresolution of an issue that I had brought up. When I wanted some testing done, the deceptive thing they said was that I can do multiple tests for one price. So I clarified that if I were to test 3 rooms, it'd be the same price as 5 rooms and they said yes. So I literally said to the representative " so whether I test 1 room or 5 rooms, it's one price and she confirmed yes. Lo and behold I get slapped with a charge 5 different rooms. Well I called to clarify, they told me it was one price but per room. I was frustrated because that was my default assumption. It's like going to a restaurant and ordering something and the server says "all pastas are for one price whether you get 1 or 10, it's all one price" and you order 4 pastas for the family and 4 more to go to take home and they slap you with a bill for 8 pastas and tell you it's one price but for each pasta. Well duh! That's everyone's default assumption. You making that qualifying statement serves to confuse the customer. It feels like a deceptive tactic to make it seem like all tests are for one price in order to bait you into more tests. It left a bad taste in my mouth honestly. That being said, the worker was nice and the job was done which why I can average out the score to 3 stars. Would I use them again.... Maybe, but I may shop around a little more.

Six samples were taken from a 350 square feet garage, that has 2 months old roof. Each samples were…read moretested 3 times, a total of 18 test samples. These donkeys are taking samples of the owners personal items. The more they suspect, the more testing they do and the more money they will make. I no longer suspect this company.. this company is in fact a scam..

We had a small but important job that we need to be done right. We entrusted it to Cari and her…read moreteam, and we were glad we did. Her team removed some efflorescence from a basement storage room. The job was done professionally, on time, and for a reasonable price. I recommend them highly.

I selected Sensitive Environmental among 8 companies after careful side-by-side comparison of their…read moreYelp reviews, communication, interaction, responsiveness and - price, of course! As it is the case with all vendors with no exception, you only know after the job is done and necessary certifications secured. Everything went very well - they showed up on time, delivered expected results in a short time, so I would definitely choose them again should I have the opportunity. Great job altogether!

Best service with honest testing. They made sure to keep us safe from unsafe practices and went…read moreabove and beyond.

Same Day Mold Testing lives up to their name!…read more Jason was fast, responsive, and not only did he come the same day, he showed up within an HOUR of me calling! He was awesome. We weren't sure when our walls were going to be closed up after a remediation project, and we wanted to get a mold test just to confirm that everything was mold free. Our contractor let us know the evening before we called Jason that he was going to begin closing walls the next day, so I called Jason and he was unfazed by me giving him zero notice. If you get his voicemail which instructs you to go to the website to book, it's very easy and user friendly, but I wasn't sure exactly what I needed so I left a message and he called me back in minutes. He walked me through my options and then gave me a fair price for the services I needed that was on par with other vendors I reached out to. Other vendors who weren't available same day. ;) Jason arrived quickly on a Friday, was very kind and knowledgeable and explained what he was doing, and then turned our results around by Monday so we could proceed with closing all of our walls. I hope we don't need to worry about mold in the future, but, if we do, Jason will be the first person we call!

I am a realtor, just closed an escrow where during the buyers inspection, there appeared to be mold…read morein the home. When I reached out Owen and his staff, told him the problem and in less than 2 days Owen came out to conduct full testing and put a rush on the lab results, referred a great remediation company and successfully closed this escrow, if you should ever have a problem with any clients or suspect mold in a property, I highly recommend and great staff!

Good company to work with, I used them for my house to do an air test for mold. They are dependable…read moreand nice to deal with.

Express Air Testing did an outstanding job with my mold remediation project. I had a difficult…read morewater-damaged room with several different strains of mold that actually had to be remediated twice before all of it was completely eradicated. Express Air did all the testing, both before and after. Shirley, Emilio, Gilbert and Henry were consistently friendly, professional, knowledgeable, and on-time. Their written reports were excellent: thorough, clear and easy to read, with specific suggestions for the remediation company on how to remove the molds. They even gave me some nice discounts on the unexpected second round of testing. I would highly recommend this company to be your safe environment testing consultant. -John M.

Hired them to test for me a couple years back. I paid almost a thousand bucks for the service. They…read morecame to my house, took samples, and sent me results a while later. All the samples showed negative for asbestos. "Cool!" I thought, but my anxiety still didn't let me feel completely satisfied. I took my own samples, submitted them to a lab in Anaheim ($20 a sample), and the sample I took from my ceiling fan came back positive for 4% Chrysotile (asbestos). I don't know what they did with my money, but it's insane to think that they overlooked the ceiling fan which is one of the common places for asbestos to have been used. I have 0 years of experience in the industry and even I knew that. Don't waste your money. Labs charge about $20 a sample. Find a lab, follow their instructions, and save yourself massive amounts of money. For asbestos, this was an absolutely useless service.

John Mold inspection is the best there is. They were professional, speedy, thorough, and even kind…read more I have a Mold allergy and they took fantastic care of me after the purchase of my home. The person that came to do the test was so kind and professional, and every step of the way was a smooth experience where I felt very well taken care of. Also their pricing is competitive and the cheapest I found. I can't recommend them enough!

Homeowners Beware that this is a fraudulent company that will actively try to scam you. After the…read morerecent rain in August, my tenants in Encino called Chimney Safety Experts (another scammer that works with this company) to come to do a chimney cleaning, which I approved. They then told my tenants that the flashing was worn out around the chimney, there were signs of mold in the chimney and that they would be happy to call a mold remediation company that they work with (John Mold). The tenants dealt with"Jacob", who went into the attic and supposedly conducted a mold test (but the "mold" was in the chimney?) and gave results to my tenants that there was mold, scared the crap out of them, and said it would cost tens of thousands to fix. I had to spend $$$ to another company to do additonal mold tests only to find out that everything was fine. I hope this review prevents this company from taking advantage of others. They should be ashamed.

I was forwarded to this company by ServePro who was referred to me by State Farm…read more Your company cancelled their appointment with me because someone called out sick. I know that because one of your office staff called and left a voicemail. She stated someone called out sick and re-scheduled it for the following day without my consent. When called back to speak to Genevieve, the male I spoke to told me she was not available and he scheduled a Saturday appointment. THEN I kept getting calls I was at work and Jasmine left me a voicemail asking me to move the appointment sooner. If your company is not able to take an appointment on Saturday then whey did they make it in the first place? I do not know what your company told ServePro but ServePro accused me of delaying the repairs to my own home. That is its own issue but if it is true that your company is spreading false information to avoid looking bad, you should be made aware. Like I said, that is a separate issue. The rep that came and did the testing was fine and I have no complaints about the actual work. Having water damage and the subsequent repairs is a nightmare. I am essential worker and I work 11 hour days. At this moment, during a pandemic, I do not have the luxury of a of time or flexibility. I moved around my schedule to accommodate you. When I schedule an appointment, I keep it. I understand people get sick that is understandable. Sometimes things like that are beyond our control. What I resent is the poor manner your staff handled the scheduling of the appointment and essentially added more stress when it was not really necessary. If I never have to deal with your staff again, it will be too soon.

Very disappointed with this company and their utter lack of customer service. This is in regards…read moreto the Clearance Testing of mold and water they did on my home yesterday, 9/26/22. I have a AAA claim and this whole process has been a bear. The clearance tester was supposed to bring a form for me to sign prior to entering my home. When I arrived he was already in my home testing, as the remediation company I am working with let him in. I was told I would be given the results the same day most likely in the early evening. They are now holding my report hostage and have refused to give it to me! I drove over 22 minutes drive to their office in Westlake to bring a check and pay in person. A person named Ann (customer service) in the office refused to open the door. They are treating me utterly disrespectful. Would they have done this if they were billing AAA directly? I think not. Because I asked them to send the bill to me instead of AAA, I am being treated differently. And because their clearance inspector did not have the form I was supposed to sign PRIOR to him commencing work, they are holding me and the report hostage. My email this afternoon to them: "I am a senior citizen, have been spending all morning and afternoon up until now and no help. "The restoration company was scheduled to work on my home today and I was told by AEG I would have the report back last night. This is unkind and not right. "Please send the person who inspected by home yesterday and bring me the proper documents so I can give him my check and you can release my report. "This is none of my fault so please follow up appropriately." Shame on them!!!

I called sean and he answered on the first couple of rings, which I was finding trouble with other…read morecompanies. I explain to him my situation, and he was very understanding and came out quickly, and was extremely knowledgeable. He explained everything to me in detail, and did his sampling with two way-- quickly confirmed with a tape pull that there was in fact black mold. Lab results come back the very next day at no extra cost, which is also some thing that I was finding to be rare with other companies. She is going to get the sample to the lab and a full report done for me so that I can take this to an attorney and present my case, in order to file a lawsuit against my building. With these kinds of situations, and I need all the help that I can get and he's been very helpful and insightful, and on my side.

The best I inspection in my area they are upfront and transparent will all details…read more I want to thank them so much for being professionals and for getting to the point at all times.