This was my first visit with Michelle & I have already booked my next appointment. I came in with…read moreclean nails & left with a set of Gel X & they are fun & festive. Michelle is very personable, professional & can do excellent nail art. Reasonable priced as well.

I've been going to Michelle for almost 14 years, and she's the best! Takes her time to get my…read moreingrown nails out. Helps me pick out my color and what design I want. My nail beds are flat and my fingers slope up. This means having artificial nails is a challenge for me. Not with Michelle though. She's found the right products for me and knows how to build my nails where they are not popping off and lifting every week! This saves me a lot of money in the long run. I love all the work she's does and I highly recommend her!

Great salon. Using it only for haircuts. Far from me, but worth of 30 min drive. Russian speaking…read moremasters is also benefit for me.

Worst salon you could possibly go to. Marina doesn't know the difference between blonde and brown…read more I went in because my blonde highlights needed a touch up. I left with brown hair. Talk about pissed off, she said my hair was too damaged and that she could use color to achieve what I wanted well she can't read ENGLISH and doesn't speak it well either. She used a brown color and I said it looked dark. She said no it is just the light in here. Well it wasn't the light. I of course called the owner immediately, the arrogant SOB, and he didn't offer any refund or anything except to come in and let them fix it. NOT A CHANCE IN HE// would I let them touch my hair again. FYI my hair is very healthy, not damaged at all. Do not use this salon

Absolutely LOVED my no chip cat eye manicure with Jenny !! She is meticulous, detail oriented, and…read moreunderstands the importance of a clean nail bed/cuticles! Thank you Jenny !

This review is solely based on customer service, period. I did not end up getting any services from…read morethem, thankfully. So. I had make an appointment for two pedicures and one gel manicure for my friend. I was told that the appointment would be at 1030. When the day came, my friend and I were running five minutes late so we called to let them know out of respect and if they couldn't take us, understand as well. Well when I called, I spoke to someone who said that our appointment was at 10 and not 1030. They also said they were with their 1030 appt now. I was shocked, I said that that was not my understanding and if we were already 30 mins late to an appointment which should have started at 10, a call would have been nice too. The lady on the other said nothing: no sorry, no "there must have a miscommunication"....nothing. The only thing she did suggest is that I can find another salon. So, with that being said, I told her to cancel the appointment, informed her that my friend and I would not come back to their establishment and rebooked with another nail salon in the area who took us in promptly, did a phenomenal job on our pedicures and my friends manicure and lastly, communicated efficiently and effectively. And while I get it, services like this have their bad days but it doesn't mean that their customer service should lack in the essence of treating their customer like decent human beings. I would say that maybe I could try this place again but nah, I don't think so. Next please.

Sandy is one of the best nail techs I have ever had. She does such a fabulous and professional job…read moreyou won't want to go to anyone else afterwards. Her salon space is quaint, inviting and very comfortable. She is sweet and a blast to chat with too! If you are looking for a nail tech, give her a try.

I have been going to Sandy for years. She has a great passion for healthy nails, hands and feet. I…read morewill not go anywhere else. Her business is always clean and well organized and she only uses top quality products. Sandy has become a good friend over the years and she is a terrific listener. She knows what I like and I always enjoy my time with her. If you are looking for a top quality experience, with an amazing nail technician, I highly recommend Tips-n-toes. Get ready for a ton of compliments from your friends and family!

I was disappointed…read more I just moved to Arlington Heights and needed to find a new nail salon. I came across this place on Yelp and decided to give it a try. I was easily able to make a same day appointment. When I arrived, no one was there and the shop was locked! I waited a few more minutes & called the shop and they said someone would be there soon. I'm guessing this place only has someone there if they have a scheduled appointment - however it definitely frustrated me that my nail tech was late. Once inside, I was impressed with the color selection and how nice and clean the salon was. The tech did a great job on my gel manicure and my pedicure. However, since I was the only one there she rushed me to leave and didn't check if my toes were dried- so by the time I got home all of the polish was smeared. I tried calling to schedule a time to get it fixed however never received a call back on the voicemail I left.

Although they did a good job doing my nails when I went there for the first time, I got no chip…read moredone, but within a week, my middle fingernail chipped (see photo), so I stopped by to ask if they could redo the middle finger but the lady at the counter said we don't guarantee even if it's no-chip polish . I consider this very poor customer service so I will not be returning.

My first impression was it was a beautiful nail salon. I was greeted promptly and staff were very…read morefriendly and professional. I picked a chrome color with a no chip polish change. My appointment was with Kelly and all seemed well until I got home and noticed my hands didn't match and 1 hand(4 nails) only were chrome and the rest were glitter. I went back and she fixed it in about 10 minutes and now they look absolutely perfect. I had to ask the owner if there would be a charge for fixing it and he said no problem. Once again the front desk was very nice but I think Kelly seemed annoyed but I paid $45 for a polish change with chrome and tipped her 20%. I'm not one to complain or go back for repairs but I'm very satisfied now. Not sure yet if I'll be back - hopefully they last at least 3 weeks.

After finding the salon on Instagram - I was impressed with the designs. I also felt the majority…read moreof the staff was friendly. But I felt that for the amount that was paid (170.00) the service was lazy and services are offered for profit and not for skill. The nail tech said that completely removing the builder gel with prior gel color would be a new set lol. He left me with ombré nail beds let me know a lot. He treated my gel overlay like acrylic smh. Also, the cuticles were not attended to or the natural nail bed. Then the nail tech wanted to argue with me about color. Im telling someone 6 times what I want - knowing that many artists have and can complete the task- is insane. Also expressing that I wanted alternating colors and an artist telling me I can only pick two is also insane. I've been trying to save time by staying in the suburbs for self care but it looks like we're going to have to go to the city. The design was pretty. But the service and nail care was sub par. I also had to get clear on the price which was another task in itself And there are too many salons that offer exactly what you're looking for , with great service and don't skip parts or nail care to rush you out of your service in an hour or 90 minutes. So I'll just go to Butterfly Nails or indie nail techs at this point.

I just love the new Hi 5 nail salon in Vernon Hills. I've followed these ladies from their last…read moresalon where they were lovely and focused on providing great service. Now they have decided to strike out on their own and I want to support them with my business. The salon is beautiful, super clean, sunny and bright inside. Everything has been thought of for the comfort of their clients; from sanitized equipment to the music they play to the chairs for a pedicure. They did this right! I've had mani/pedi's at all the salons in this area and Hi 5 is by far the best place around not only for service and quality of their work but also price wise. They don't over charge like some places and you feel welcomed the minute you walk in. You won't be disappointed!!

Went to Hi5 for the first time a few weeks ago and very happy with the experience! I got both gel…read moremanicure and pedicure done during my visit and love them! This place is so much cleaner and better than another nail place in Vernon Hills that I went to the last few times.

I came in on a Saturday morning without an appointment and they were able to see me for a pedicure…read moreright away. The equipment appeared clean, staff were friendly, and I'm very happy with how the look turned out.

A very solid nail salon. I've visited handful of times in past 5 years. Consistent in quality of…read moremani pedi. It's quiet and relaxing.

My polish removal and natural manicure was wonderful! The salon is clean with friendly, talented…read moreprofessional staff. The name of the salon is perfect - a very cozy environment

Scheduled me as quickly as possible without trying to understand what services I had been asking…read morefor. I got gel nails that looked like they were going to fly off into space (angled away from my natural nail). Also, I noticed green discoloration on my thumb a day after. One of the gel nails fell off in less than a week, the day of the occasion that I had gotten them done for.

Good Luck getting an appointment... I called three times and the phone rang and rang. finally…read moresomeone picked up and after much confusion, was told 4:00 and I said yes but she hung up on me. I immediately called back to confirm but no one answered. Later I decided to call to confirm before I drove out there. I was told Eden already had a client booked at 4:00 and it wasn't me! And she was too busy to accomodate me. there are too many other salons in the area that I could go to and not get frustrated and there were no apologies!!

Writing a review because I've gone here twice now and have been really impressed by the work here…read more I've been going to my nail tech in the city for years but recently have not been wanting to make the drive. This salon is 5 mins from my house and I decided to check it out based on reviews. The shop is clean and well maintained with a good selection of regular and no chip colors. No chip has been my preference for a long time so that is what I went with. The work is awesome, the second time I went to them, I threw out a design I wanted (learning some places really don't do designs for no chip) and they really put a lot of heart into it! I walked away a happy client. My first no chip was $45 and the second $50; a little pricey but again, the work was awesome in my opinion.