Final Update: I just had Option One out at my home today to replace my inverters and I'm very happy…read moreto report my system looks to be back to fully working. The installers were awesome and got me going quickly. So regarding the communication issues I had with the company, things happen, people get busy and sometimes delays do occur. I'm just glad we were able to get everything resolved. Pricing, I did get a couple of additional quotes and Option One blew them out of the water. Could it be those other companies assumed I needed the parts and labor? Maybe, but I was very clear that I had the parts already. Bottom line it never hurts getting quotes and going from there. Service, so I got all the paperwork done yesterday early afternoon and was scheduled today (5/1) at 8am. I do realize there needs to be a buffer between appointment time and actual arrival time, I usually just assume an hour after the appointment time. But the techs were here at almost exactly 8am. As I have very limited knowledge on solar panels, the fact none of them fell off my roof (panels or techs) and nothing blew up, then it's safe to say they did a fantastic job. In the end my system is fixed and I'm happy. Also if I ever need work done on my system again I'm calling these guys up.

I had a wonderful experience with Option One Solar. They were incredibly helpful and responded to…read moremy questions very quickly. Everyone I spoke with was kind, patient, and took the time to explain things clearly. They also helped resolve an issue that had been left behind by a previous installer, which I really appreciated. It made a stressful situation much easier to deal with. Their pricing was very reasonable, and their response time was impressively fast. Overall, I couldn't be more grateful or happy with my experience. I highly recommend Option One Solar to anyone looking for reliable and professional service.

Nippon (Linda) took the lead on my project, which was in a quagmire after the previous solar…read morecompany had declared bankruptcy and left my system inactive. Nippon came in, took charge in replacing bad wiring, worked with the County and SCE for drawing, engineering, and inspection approvals, and even added in a Powerwall -- all for a VERY reasonable price. Linda is amazing.

Can't get these guys to even come out and look at the problem without $500. Sounds like a scam…read moreoperation, and there are A lot in this world

They claimed to beat any price. Needless to say we got a better price from another company for a…read morebetter product. I'm always suspect of any company that says we will beat any price. Don't waste my time and just give me the best value upfront. Lesson learned, don't waste your time.

I had gotten many quotes for a solar system in the past and have know of OC Solar when they first…read moreintroduced me the solar roof. While the solar roof was way out of our budget, the solar panel and powerwall system that they've configured for me was well beyond what I expected and was well within reasonable cost. Sun Run was out of the question, and even Tesla themselves weren't able to meet the final project demands when they first designed my system. OC Solar was the only who actually met my needs and were on top of the whole project timeline. Look no further than these guys. They did a wonderful job and would go to them in the future for my other solar needs. Ask for Brooklynn and she'll take care of you, without a doubt.

William got my problem fixed right away! I had an electrical short on my solar wiring, and had me…read morevery worried. He was very responsive, and he fixed it right away. He also has a very good attitude. If u have solar problems definitely call Sigway!

William and crew installed solar panels this summer (2021). He was very knowledgeable from the get…read morego, explained all the different options quite clearly, and was easy to talk with. Best thing is that his business does it all, making it convenient and integrated. I had to do some electrical work (in a couple of stages - new panel, as well as new trench as the panels are on a detached garage), and also some roofing work, as well as installing the panels themselves. Instead of having to talk to, get bids from, and coordinate work separtely from roofers, electricians and the solar installer, William took care of it all. AND it was the most competitive price of all the bids I got from solar installers. His crew was enjoyable to have around - literally, they would notice and enjoy the birds singing - and it made it all even better. We are very satisfied with the system. And we've had questions afterwards, and William has been extremely responsive in addressing any issues. I wholeheartedly recommend considering Sigway and William for your solar needs. Qualified, experienced, ethical, thorough, and easy to deal with.

They were professional and were able to get it done in a timely manner and without any problems.read more

I am writing to formally file a complaint against UniverCity Solar LLC, located at 242 East Airport…read moreDrive, San Bernardino, CA 92408, regarding unresolved roof damage, ongoing water intrusion, broken promises, and what I believe to be negligence and misrepresentation that dates back to 2022. UniverCity Solar has visited my home on two separate occasions over the past several years to address a roof leak that developed after the installation of their solar system. During those visits, their technicians identified cracked roof tiles as the cause of the leak, repaired those tiles, and sealed the affected areas. Despite these repairs, the roof leak continued. In January 2023, I communicated directly with Aaron, a representative of UniverCity Solar, who acknowledged the damage and promised that the company would repair the interior damage caused by the leak, including repainting the roof area stained by water intrusion. Aaron repeatedly delayed this work, citing a lack of available personnel, but reassured me multiple times that the repairs would be completed. At one point, he even stated that he intended to hire a professional painter to perform the work. Trusting these assurances, I waited in good faith for over a year, during which time no repairs were made. In late 2026, heavy rains resumed and caused additional damage, including deterioration to the drywall and window sill in my dining room--the same room originally affected by the roof leak. On December 3, 2026, UniverCity Solar sent Adam to inspect the roof. At that time, they claimed to have discovered damage to a board outside the solar panel areaand abruptly stated that they were no longer responsible for any repairs. This sudden reversal is unacceptable. Regardless of any newly identified issues, UniverCity Solar previously diagnosed the leak twice as being caused by cracked roof tiles, which they stated were responsible. I relied on their expertise and professional assessment. If their current claim is that the cracked tiles were not the cause, then the company is still responsible for misdiagnosing the issue on multiple occasions, which directly resulted in delayed corrective action and increased damage. Due to the age of the damage and the prolonged delays caused by UniverCity Solar, I am now unable to file a homeowners insurance claim, as the issue is no longer considered new damage. Their failure to correctly diagnose and permanently resolve the problem has directly hindered my ability to seek insurance coverage, resulting in financial harm. Additionally, I am deeply disappointed to learn that Tim, the salesperson who sold me UniverCity Solar's services, misrepresented the company's roofing credentials. I was told that UniverCity Solar carried a full roofing license, only to be informed later by Aaron that they carry only a limited roofing license. This discrepancy further undermines my trust in the company. I am especially disheartened by this treatment given that I have provided over three referrals to UniverCity Solar, all of whom became paying customers. This level of neglect and refusal to honor written and texted commitments--copies of which I possess--is unacceptable and does not reflect the service that was promised to me. At this point, I am unsatisfied and disappointed with UniverCity Solar's conduct and believe their actions constitute negligence and potential malpractice. I am requesting that UniverCity Solar be held accountable for: * Honoring their written and verbal commitments * Repairing the interior and exterior damage caused by the roof leak * Addressing the ongoing water intrusion issue in full I processed additional complaints to the Federal Trade Commission report number 195345513 and the Better Business Bureau under the Pacific Southwest, Central & Inland California division.

Glad that I choose them. Knowledge people serve local, great talk with their solar advisor to get…read moremy quote done in no time. Just a bit long wait with Edison to get approval, the panels look nice!

So like others who are interested in Solar you get tons of phone calls and every salesman has some…read morepitch or angle. Sunrun was one of thr many to come and talk to my father and I about our options, the main difference is they were completely transparent with pricing, cost, fees, and anything that would ultimately affect the price. Sherry was the woman that we talked to and she walked us through every little step. There wasnt a moment where we felt like we were in the dark. Sometimes we were late to taking care of things and they were extremely patient. My father wasnt taken advantage of which is a big deal for me. Will refer to friends and family, and I'm sure they will have that saving money feel like we do.

With so many options out there for solar install companies it was all a bit confusing. After doing…read moreresearch and reading reviews some great and some absolutely terrible I decided to to give Simply Solar a call as the reviews were nothing short of great. They were very prompt with their communications which was a great start. I scheduled an appointment with William on Aug 19, 2019. Here's the thing I loved most about the salesman William. He wasn't pushy at all with getting me to sign a contract or bugging me constantly if I had made a decision. He did check in a few times if I had made a decision but again not pushy. Not sure about anyone else but I hate pushy sales people and instantly get turned off. But back to William, he is a down to earth and up front salesman. Very knowledgeable about the product he is selling and helped direct me in the right direction. If your looking for honest accurate info William is your guy. So after meeting with 2 other companies just to see what my options were. I pulled the trigger and signed on with Simply Solar. The cost was a bit higher than the others but well worth it. Next person of communications was Ashley who is in house to keep the project moving forward. From start to finish her communication and timeliness in response was excellent. Ashley was constantly on top of communications with my roofing company as I was getting both done. As soon as the new roof was on the install Techs came in. I cant remember the names of the install tech but there were 2 of them and again like everyone else at Simply Solar they were top notch. Friendly, Super careful with the new roof, and went over exactly what they were going to do. I didn't realize how quick they would get it installed in just 2 days including a panel upgrade. After that was all done Dan again who was awesome came by to finish the stucco work where they had done the new panel upgrade and made it look finished. So now everything has been installed and we are just awaiting confirmation from SCE to go live. I have heard horror stories of people waiting months to be approved for going live with their solar. Simply Solar again was on top of communication with SCE and our system was up and running in less than a week after the install. Over all I think the whole process once things got started was probably less than 2 weeks. AMAZING!!!! Its been about 6 months now since I have had the panels and im so glad we got them. The first few months we were in the hole with SCE as the days were short but now that the days are longer and more sunny were putting more into the grid and chipping away at our yearly bill. At the rate this thing is running we should be close to 0 due. If your looking to go solar and want the best service, product and experience this is your go to company.

It was a pleasure dealing with William B. He is professional, courteous and responsive, he made the…read moretransaction and the process very smooth. And when we encountered unforseen situation with our Atlas roofing he ensured that it got resolved and Simply Solar made things right. Having solar been very beneficial and cost effective

I don't like to give bad reviews to businesses usually. When JK Solar were installing the solar…read morepanels, they threw the construction waste materials in my garbage can, causing the garbage collectors to be infuriated with me. Also, when I tried to communicate with them, it would take them several days to return my correspondence. Even though they've installed this 4 years ago, I've never thought to give them a negative review because job well done, right? Wrong. I tried communicating with them recently to ask for the password to connect the solar panels to wifi because we've recently switched networks. This is so that I can see solar panel activity through the mobile app. I tried to communicate with the manager but I found that my email has been blocked. I then tried to communicate with the previous sales manager/ associate and it's been 1 week without reply. The only reasonable explanation I can think of is that they only care about the initial sales transaction since they've already made the contract sale. Maintaining a good customer service relationship with their clients seem to be at the bottom of their priorities. In my opinion, save your money & look for a better solar panel provider. This place's product and service is on the pricier side anyway.

We stopped producing solar power to SCE on August 23rd. We were notified the monitoring company,…read moreLifeStyle Lighting contacted Solar Edge that the inverter was bad (we've had this system for 3 years and this is the second time something has gone wrong). We were told that JK Solar would receive the part in mid September and they had 4 issues in our area. We still haven't received a call. We've tried contacting them but no response. So since August 24th we have exported zero solar power to Edison and had to pay full price to SCE for our electricity plus the monthly service charge to the solar company. If we could do it over again we wouldn't. We're in the process of contacting the California Public Utilities Commission as well as the State Attorney General.This has been a nightmare.

Fast and reliable. Shant was easy to work with. Price was also very reasonable compared to othersread more

This is my second solar panel system with LA Solar Pros, having moved recently from where they…read morefirst installed to my new home. From start to finish, from the quality of their installation staff and office staff, to the meticulous attention to their pipe work, they have been excellent in installing my panels and two tesla batteries. My electricity bill is 0. Highly recommended!

Long time OC Solar customer here since 2019. I have 50 panels, a battery and two inverters all…read moreinstalled and supported by OC Solar. I ran into an issue where my LG Battery stopped working with the SolarEdge inverter. I am so thankful to Austin at OC Solar and the field techs who worked through the complex remediation efforts to get the system working again despite the poor support from SolarEdge. Austin kept in touch with me frequently and was phenomenal throughout the entire incident. That is why I highly recommend working with OC Solar. They are there for you even years after the setup to ensure my investment savings are maximized making it a great value. Keep up the awesome work OC Solar team!

After I posted this review, the general manager Mel called me to ask what she could do to correct…read morethe problem as she has addressed the problem with the rep and asked if she could send another tech out to check the problem. I asked if she would. She sent another tech who found the trouble and repaired it at no cost. My system is now working beautifully. She then had her other manager call to ensure that all was now ok which I truly appreciated as it is so rare these days. Thanks again ladies for the attention to the matter and the quick fix.