Final Update: I just had Option One out at my home today to replace my inverters and I'm very happy…read moreto report my system looks to be back to fully working. The installers were awesome and got me going quickly. So regarding the communication issues I had with the company, things happen, people get busy and sometimes delays do occur. I'm just glad we were able to get everything resolved. Pricing, I did get a couple of additional quotes and Option One blew them out of the water. Could it be those other companies assumed I needed the parts and labor? Maybe, but I was very clear that I had the parts already. Bottom line it never hurts getting quotes and going from there. Service, so I got all the paperwork done yesterday early afternoon and was scheduled today (5/1) at 8am. I do realize there needs to be a buffer between appointment time and actual arrival time, I usually just assume an hour after the appointment time. But the techs were here at almost exactly 8am. As I have very limited knowledge on solar panels, the fact none of them fell off my roof (panels or techs) and nothing blew up, then it's safe to say they did a fantastic job. In the end my system is fixed and I'm happy. Also if I ever need work done on my system again I'm calling these guys up.

Jorge and Russel did great job helping me with my microinverter problem. They are checking my…read morewarranty to replace one of my panels. Very helpful on information when I had questions.

Nippon (Linda) took the lead on my project, which was in a quagmire after the previous solar…read morecompany had declared bankruptcy and left my system inactive. Nippon came in, took charge in replacing bad wiring, worked with the County and SCE for drawing, engineering, and inspection approvals, and even added in a Powerwall -- all for a VERY reasonable price. Linda is amazing.

Can't get these guys to even come out and look at the problem without $500. Sounds like a scam…read moreoperation, and there are A lot in this world

They were professional and were able to get it done in a timely manner and without any problems.read more

I am writing to formally file a complaint against UniverCity Solar LLC, located at 242 East Airport…read moreDrive, San Bernardino, CA 92408, regarding unresolved roof damage, ongoing water intrusion, broken promises, and what I believe to be negligence and misrepresentation that dates back to 2022. UniverCity Solar has visited my home on two separate occasions over the past several years to address a roof leak that developed after the installation of their solar system. During those visits, their technicians identified cracked roof tiles as the cause of the leak, repaired those tiles, and sealed the affected areas. Despite these repairs, the roof leak continued. In January 2023, I communicated directly with Aaron, a representative of UniverCity Solar, who acknowledged the damage and promised that the company would repair the interior damage caused by the leak, including repainting the roof area stained by water intrusion. Aaron repeatedly delayed this work, citing a lack of available personnel, but reassured me multiple times that the repairs would be completed. At one point, he even stated that he intended to hire a professional painter to perform the work. Trusting these assurances, I waited in good faith for over a year, during which time no repairs were made. In late 2026, heavy rains resumed and caused additional damage, including deterioration to the drywall and window sill in my dining room--the same room originally affected by the roof leak. On December 3, 2026, UniverCity Solar sent Adam to inspect the roof. At that time, they claimed to have discovered damage to a board outside the solar panel areaand abruptly stated that they were no longer responsible for any repairs. This sudden reversal is unacceptable. Regardless of any newly identified issues, UniverCity Solar previously diagnosed the leak twice as being caused by cracked roof tiles, which they stated were responsible. I relied on their expertise and professional assessment. If their current claim is that the cracked tiles were not the cause, then the company is still responsible for misdiagnosing the issue on multiple occasions, which directly resulted in delayed corrective action and increased damage. Due to the age of the damage and the prolonged delays caused by UniverCity Solar, I am now unable to file a homeowners insurance claim, as the issue is no longer considered new damage. Their failure to correctly diagnose and permanently resolve the problem has directly hindered my ability to seek insurance coverage, resulting in financial harm. Additionally, I am deeply disappointed to learn that Tim, the salesperson who sold me UniverCity Solar's services, misrepresented the company's roofing credentials. I was told that UniverCity Solar carried a full roofing license, only to be informed later by Aaron that they carry only a limited roofing license. This discrepancy further undermines my trust in the company. I am especially disheartened by this treatment given that I have provided over three referrals to UniverCity Solar, all of whom became paying customers. This level of neglect and refusal to honor written and texted commitments--copies of which I possess--is unacceptable and does not reflect the service that was promised to me. At this point, I am unsatisfied and disappointed with UniverCity Solar's conduct and believe their actions constitute negligence and potential malpractice. I am requesting that UniverCity Solar be held accountable for: * Honoring their written and verbal commitments * Repairing the interior and exterior damage caused by the roof leak * Addressing the ongoing water intrusion issue in full I processed additional complaints to the Federal Trade Commission report number 195345513 and the Better Business Bureau under the Pacific Southwest, Central & Inland California division.

They claimed to beat any price. Needless to say we got a better price from another company for a…read morebetter product. I'm always suspect of any company that says we will beat any price. Don't waste my time and just give me the best value upfront. Lesson learned, don't waste your time.

I had gotten many quotes for a solar system in the past and have know of OC Solar when they first…read moreintroduced me the solar roof. While the solar roof was way out of our budget, the solar panel and powerwall system that they've configured for me was well beyond what I expected and was well within reasonable cost. Sun Run was out of the question, and even Tesla themselves weren't able to meet the final project demands when they first designed my system. OC Solar was the only who actually met my needs and were on top of the whole project timeline. Look no further than these guys. They did a wonderful job and would go to them in the future for my other solar needs. Ask for Brooklynn and she'll take care of you, without a doubt.

William got my problem fixed right away! I had an electrical short on my solar wiring, and had me…read morevery worried. He was very responsive, and he fixed it right away. He also has a very good attitude. If u have solar problems definitely call Sigway!

William and crew installed solar panels this summer (2021). He was very knowledgeable from the get…read morego, explained all the different options quite clearly, and was easy to talk with. Best thing is that his business does it all, making it convenient and integrated. I had to do some electrical work (in a couple of stages - new panel, as well as new trench as the panels are on a detached garage), and also some roofing work, as well as installing the panels themselves. Instead of having to talk to, get bids from, and coordinate work separtely from roofers, electricians and the solar installer, William took care of it all. AND it was the most competitive price of all the bids I got from solar installers. His crew was enjoyable to have around - literally, they would notice and enjoy the birds singing - and it made it all even better. We are very satisfied with the system. And we've had questions afterwards, and William has been extremely responsive in addressing any issues. I wholeheartedly recommend considering Sigway and William for your solar needs. Qualified, experienced, ethical, thorough, and easy to deal with.

Thank you very much to Brian Kocher and Jackie over at SoCal Energy Group…read more Brian Kocher was extremely professional, very knowledgeable and easy to talk to. While Jackie was persistent with communication, Brian was able to visit our property and talk to us at a time that was great for us. Brian was on time for our appointment and gave us all the information we needed to know about switching over to Solar Panels. My family will be saving hundreds of dollars a month (literally) and we owe the thanks to Brian Kocher from SoCal Energy Group for switching us over.

Buyers Beware!! We…read moreare having an awful experience with this company. They used a classic "bait and switch" technique on us. My wife and I "own" the solar panels that came attached to our new DR Horton home; however, after living in the house for one year, we decided to purchase additional solar panels from an agent we encountered at a kiosk at the local mall. The friendly sales agent visited our home a few times in an effort to convince us, because I was beginning to get a funny feeling in the pit of my stomach. With each visit, the salesman commended us on making such a wise decision to "purchase" solar panels. He discussed all the tax benefits that come along with solar panel ownership, before finally having us sign a digital contract on his hand-held device. Immediately, I asked for a copy of the contract I had just signed, but I was told that the installer would bring the contract to our home in a matter of weeks. However, weeks later, when the installers arrived they had no contract for us. They told us the contract would most likely come in the mail. (Well, it never arrived.) Now that it's February, it's time for us to prepare our taxes. Hence, we telephoned the company to inquire about when we could expect to receive solar panel tax documents. To our astonishment, we were told that we hadn't "purchased" the panels; rather, that we are "leasing" them from the company. Furthermore, the agent suggested that their company would be receiving the tax credits, not us. We rushed to our filing cabinet, in search of our contract, only to discover that it was never sent to us! We would never "lease" solar panels from anyone!! Even when we first purchased our home, we were faced the choice to either "lease" the panels that came with our home, or "purchase" them. We Purchased them. That was a No-brainer decision to make. Similarly, we would never then choose to "lease" solar panels from this new, particularly-deceptive company. We plan to fight this tooth and nail. Moreover, we would never want this to happen to anyone else. Dr. Griffin

Glad that I choose them. Knowledge people serve local, great talk with their solar advisor to get…read moremy quote done in no time. Just a bit long wait with Edison to get approval, the panels look nice!

So like others who are interested in Solar you get tons of phone calls and every salesman has some…read morepitch or angle. Sunrun was one of thr many to come and talk to my father and I about our options, the main difference is they were completely transparent with pricing, cost, fees, and anything that would ultimately affect the price. Sherry was the woman that we talked to and she walked us through every little step. There wasnt a moment where we felt like we were in the dark. Sometimes we were late to taking care of things and they were extremely patient. My father wasnt taken advantage of which is a big deal for me. Will refer to friends and family, and I'm sure they will have that saving money feel like we do.

Juan drove the 90-minute drive out here and fixed our solar array very quickly. We are very happy…read morewith his service.

I found Juan Carlos info on NextDoor as highly recommended. Iwas looking for certified electrician…read moreso as to ensure proper work done in this area of a my remodel. I decided to call him on a bathroom lighting issue. He responded right away and came out following day. He took care of removing the balast did rewiring and indicated the repaired light might not work properly due to incorrectv LED long bulb I had purchased. Sure enough. A few hours later I called him. He indicated he'd be back after finishing big job quite a ways from me. His communication was fantastic. He showed up after dark with the right part and completed the job successfully....at no extra charge! Who does that these days? It showed he was willing to do what it took to satisfy the customer and ensure a safely completed project. I'm remodeling a rental and very few of the contractors showed this level of work ethic. I confidently and highly recommend this company.

I went with Shaun Rogers from Pell to install a 10kW system a couple of weeks ago…read more I shopped around to about 5 different vendors, including SunPower (I believe) who contracts through Costco and Pell was thousands cheaper. Shaun was so incredibly thorough, honest (there were points where he told me that because of my super low energy costs in Azusa, the system really wasn't necessary) and over-communicated throughout the process. I've recommended him to family in the area. Big fan. I ended up moving to it honestly because I wanted the future equity addition to the home and...because I thought it was badass to have solar :) We had issues with my HOA and the city of Azusa (confusion on their ends) and his team handled the months of back and forth with ease and grace. Financing was a breeze through their credit union partner and the additional cost of having to upgrade my electrical panel was included in my loan. Incredibly happy and satisfied!

Great Service Great Prices, Knowledgeable, Would use these guys in a min, researched alot of…read moreothers, Pell was the winner. Save time, Call Pell

Zurn's solar did a great job, start to finish. Took care of all the paperwork, were prompt in…read moretheir timing, and very professional in the installation. I highly recommend their team!

Great Experience using Zurn's for Solar Installation in my investment property. Owner and crew are…read morefriendly and professional from start to finish. Highly recommended for anyone needing solar or electric work done in Ridgecrest!