Great people and service. Quick, professional septic service with clear communication, quality…read morework, and fair pricing. On time, thorough, and no surprises. Highly recommend.

Gene and his helper came out to inspect and pump the sweetness: Gene did a fantastic job…read moreexplaining everything he was doing if you chooses to ask. I will definitely ask for or refer him to someone if needed.

Excellent knowledgeable service.........went way beyond what most businesses do. We had a…read moredifficult full septic tank and Gustin worked long and hard to clean our tank.........very professional and hard working.........with a pride in doing a great job.

From the owner: Family owned licensed and insured for over 40 years of experience and service. We pump and clean…read moreConventional Septic Systems to several different types Alternative Systems. We also are licensed to Install and Design New Sysyems in several Counties. We help Maintain your system to maximize the life without unnecessary Repairs. We also replace pumps and are licensed to do repairs if needed.

Still a good company. One of their technicians came out to clear a kitchen drain, provided what…read morethey call a "standard warranty". I'd call it a pretty good warranty because the drain on one side detached a couple of weeks later, don't know if related to the earlier work or not, but the repair (including parts) was done at no cost to me. Good business--that's the way to keep customers!

Did not have a good experience. The technicians were inexperienced, they left a mess, they…read moreovercharged us and on top of it all things went missing soon after they left. We contacted the company who did nothing. I would definitely not use this service and we were good customers. Sad how people are dishonest today.

Nate and his team completed a complex and time sensitive sewer line replacement project for a very…read morereasonable price while staying in close communication throughout the process. We are very satisfied with the work and would definitely come back to Sewer Solutions for any future needs.

Nate & his crew worked four long days on a very difficult pipe bursting job on over 100ft of cast…read moreiron, in the cold rain last week. They worked into the nights, 12+ hour days to get the job done, which entailed jackhammering through 9" concrete and ending up in a creek bed. Their fee was extremely reasonable for such a hard job, and they cleaned up meticulously. AND were kind and friendly all the way. Can't recommend them enough.

Updating this review to share that the sump pump installed by Bright Side last year failed at the…read moreworst moment during a torrential downpour while my husband was out of town (enter facepalm here). I was convinced it was broken and called Bright Side once I had the flooding under control in the basement. I can't understate how impressed I was with them from the phone call to the plumber showing up later that afternoon. First of all the person on the phone was so kind, told me I was still under warranty, and assured me that they'd have someone out that day to take a look and fix it. The plumber arrived on time, listed to my whole sad story about the basement and the pump, and figured out the issue within a few minutes. He fixed the pump, assured me it should last a long time with the fix, took a look at our other pump, talked me through what had happened, sent me some estimates on things we could do to improve our set up, and was out the door within a reasonable amount of time. The things I loved was how low pressure it all was and how friendly he was. Other plumbers would have upsold me and likely made me feel pressure to purchase something else. I really appreciated that they came out day of, stood by their warranty with no questions, fixed it, and was honest about the situation, giving us options but no hard sell. This is the kind of service that will keep us as customers. It's always hard to know if a company is good after one visit, but this being our second, and on a call when something bad had happened I would not hesitate to recommend them to others. This appears to be a very good locally run business, and they'll have us as customers for the foreseeable future.

After months of dealing with a mysterious gurgling toilet and occasional unpleasant smells from our…read moreupstairs bathroom, we finally decided to call in Brightside Plumbing -- and I'm so glad we did. From the start, they approached the problem methodically. Dalton and Jeff ran a full smoke test, cleverly blocking all vents except one to locate the issue. Sure enough, they found the leak right where another "professional" plumber had previously worked: under our master bathroom toilet. That plumber had used an auger months earlier and failed to notice the wax ring seal was damaged -- something Brightside diagnosed quickly and resolved properly. Dalton was fantastic throughout. Friendly, professional, and very clear in his explanations, he made us feel completely confident in the work being done. He and Jeff went above and beyond, replacing the damaged bolts from the earlier install and properly capping the toilet to ensure everything was sealed and secure. Brightside wasn't just competent -- they were also fair. While weather caused a slight delay in the actual repair, they proactively offered a discount and applied a portion of the initial diagnostic fee toward the final fix. That level of transparency and goodwill is rare and greatly appreciated. Now? The toilet is quiet, clean-smelling, and working exactly as it should. We feel like we finally have a go-to plumber we can trust. Brightside will absolutely be our first call for any plumbing needs from here on out.

This your whole team did an excellent job for me for the water remediation in my basement/laundry…read moreroom. I forgot to write the install teams names but they were great; fast, efficient and friendly. Linda was friendly as was her replacement on Wednesday( I'm terrible at remembering names) when checking the moisture levels daily. Jess and Ben were very professional, thorough and friendly during the equipment pick up. Thank you for all your help. If I ever have an extreme problem again I will definitely give you ( Roto Rooter) a call. Have a great weekend!

Our garbage disposal backed up during dinner on a Friday evening. We were very happy with the…read moreservice of the person who took our call and very happy with the technician who came to do the work. He was very friendly, professional, and competent. We were given a window of 6:30-8:30 pm for the technician to arrive. We weren't told that we had to respond immediately to the text that the technician was on the way. I responded four minutes after getting the text, and the window had closed. As a result, we had to wait until the next morning for service. This wasn't the end of the world, certainly; but that's the one thing I would recommend to Roto Rooter -- tell the customer to look out for the text from dispatch and respond immediately. All in all, we were very happy with the customer service, the dispatcher, and the technician.