So these guys are helping me with preventative maintenance on rodent and pest control - sealing…read moregarage (found a mouse there) and roof eaves and weep holes as well as checking for signs of anything along the way. They are professional and kind - a little old school, but in all the best ways! The gentleman, Pete, who comes out to do the HARD work - and it is HARD work - is caring for both humans and pests of all kinds. He is professional and respectful. He works fast and diligently. Best of all, he is super honest and will not stop until the job is done right. They are reasonably priced and they do not try to oversell!!! These guys are good people and they have my business longterm!! In terms of communication, they are a mom & pop shop (local business of people who care), but they are honest! They checked traps I put down and for any signs of rodent life, when they did not find anything - they said that I did not need traps at this time - that the preventative should do it! This is not a fancy franchise operation - they use text better than phone and send invoices by email. They are not perfect - no one is - but they acknowledge when they are wrong and fix it right away. One time, I did not notice an error in my invoice and they texted me to tell me the price was actually lower. They always respond to me and they show up - they always do better work than I anticipated. They quoted over the phone, stuck to the quote, did the work they showed me over the phone. They also showed me where my other exterior spray service has made some exterior staining on my brick and did not try to sell me on anything. Just shared so I could know and talk to the other company to fix it. Highly recommend!

So, after my lengthy review detailing Cypress Critters' lack of response to my warranty request,…read morethey contacted me and let me know they all had COVID-19 and weren't able to respond to texts, emails, or Yelp requests over the previous week. However, they were all better and willing to take care of my warrantied work. Much to my delight, they showed up on Aug. 8th and installed a one way trap over the problem area. They also used quite a bit of that black styrofoam sealant I've heard so much about in other reviews but whatever, it shouldn't be up long right? After install, they told me they'd be back in a week (unless we called them earlier if a squirrel was caught in trap). Great. Well, today is Sep. 5th (Happy Labor Day!) and I haven't heard a damn thing from anyone at Cypress Critters in a month. Maybe they got monkey pox this time? Is Ebola still around? Maybe the plague. Whatever the case, I didn't care to hear anymore excuses or waste another minute trying to get in touch with this unprofessional business. So, I pulled out my ladder, tore off their trap, scraped off all the black styrofoam sealant I could, and dealt with it myself. I'm probably better off, considering some of the god-awful work I've seen in other reviews. 0 stars. I won't be using them again and good riddance. I'd imagine there are much better options anywhere in Houston. Perhaps, other businesses in this field take pride in their work and honor their word. Perhaps.

This summer we began hearing noises in the ceiling and our walls. Soon it was unmistakable; we knew…read morewe had critters in the attic. Whether they were raccoons, mice or rats, we didn't know, but we did know we needed to do something about it. A good friend of ours told us about Chris Hall and his company, Wild Things, that specialized in the capture and removal of things that aren't supposed to be living in people's houses. We heard a lot of good things about the company so we looked them up and gave them a call. Soon Chris came by and we told him what we were hearing in the attic and walls. He was very attentive and asked pertinent questions about our situation. He then climbed up in the attic and inspected the area. After he came down, he verified that there was evidence of nesting areas and rat fecal matter up there. The rats had apparently made their home in our attic insulation. Chris then patiently explained how he would take care of the critters and remove them from our house. As our house is over 40 years old we asked about the possibility of stripping out the old insulation and getting new blown in. He then explained the process of removal and installation, and gave us a quote. We agreed on the quote and he began his work. He first installed bait and traps to remove the critters, which was accomplished in a few days' time. He was very unobtrusive in his work; we hardly knew he was there. The removal of insulation was a bit more noisy, as expected, but was done in one day's time. A few days later Chris brought over the equipment for blowing in the new insulation and began work. This was also done in one day's time, though your mileage may vary depending on the size of your house. What was surprising to me was that though they spread plastic tarps to cover everything, there was hardly any mess made while the insulation was blown in. An added bonus was that after he was done our home was much better insulated than before. Cleanup was very quick, and they were done in the early afternoon. The Wild Things people were always reliable and were here when they said they would be here. They always called to give us a heads up when they were coming. I never thought that pest eradication and installing insulation could ever be a good experience, but Chris Hall and the people of Wild Things made it quite delightful. They are good people, and we are very happy with the finished product. I strongly recommend Wild Things LLC for your critter removal needs.

Wild Things LLC and Chris were awesome at helping us remove not 1 but 2 armadillos from our…read moreproperty. Fast, effective, and responsive. He stopped by 4-5 times to check on the traps, move the traps, and remove the creatures. Would use their services again in a heartbeat.

My wife and myself had a great experience with The Restoration Attics…read more I got a total of three estimates before I decided to go with them to fix our rats in the garage and attic problem. Restoration Attics was the last company I found after I had already gotten the other two estimates. The other two companies I tried one was kind of rude and the other lied to me about a few things. But that was the other companies. Now let's talk about the good company. The Restoration Attics... The first time I spoke with them over the phone I got ahold of Ivan. Very pleasant person to speak with over the phone. Very knowledgeable and very patient with all the questions I had. For the initial inspection Ivan also came out. Very friendly and professional , explained everything to me, was very honest with me. My Dad worked in the pest and rodent control industry all his life until he retired, so I do have some limited knowledge about a few things with this rodent control stuff I've gleaned from him over the years. Everything Ivan told me checked out and he and all of his workers treated me and my wife with utmost dignity through out the whole process. Every interaction my wife and I have had with The Restoration Attics was great. Wonderful. I don't find many companies that make me feel this calm or at peace that I'm in good hands and being taken care of. The Restoration Attics are a sterling example of integrity. It's been a blessing to me and my family to have found this great company. I was initially nervous the first time they were going to come over to start work. But Ivan came and spoke with me before they started that day and he put my mind at ease about this matter they were taking care of for us. Kristian was the lead man at the job at my house. I don't know where Ivan finds his workers but man, Kristian is a great guy. Professional, hardworking, knowledgeable, answered my questions, and maintained a professional and approachable demeanor every time I interacted with him. Once exclusion was done I met Paul. He's the gentleman that would come check for rodents after the initial phase of the work. Easy going professional great guy. He also checked up on and did some more work on some finishing details with the exclusion and did the disinfecting the attic and garage work after the rest of the work was done. He did a lot of work and did a great job. I also met Eddie, hard working, friendly young man that did lots of work around my house to install the exclusion barrier. Eddie also came over for a few follow ups after all work was done. Rats are stubborn and will keep trying to find ways in. Eddie put this great chemical around places the rats would scratch at to try and get in. The rats really hate that chemical and would go other places instead. Eddie is awesome! Any concerns I had after the work was done was also attended to promptly. Ms. Stephanie the office manager is easy to get ahold of and friendly. When the rats did make attempts to come back into our attic, The Restoration Attics were literally out here usually the next day after I reported it to them, inspecting, and finding ways to keep our home protected. Their prices are fair and competitive. They do a ton of work for what they charge. I am impressed with how much work they did for us for the price they charged. Also Ivan gave me a great warranty on the work they did. If the rats come back during the warranty, these guys will be back at no charge to me. Ivan even mailed me a warranty certificate with his name signed on it for the amount of years he had agreed upon during the estimate. These people are about integrity. They've definitely earned my family's trust. Ivan initially told me they would go above and beyond what I expect when he came to offer me an estimate. He was right. They're a small company, but I put my money on them when compared to bigger companies for the services they offer. I highly recommend you do the same.

Restoration Attics did a great job in cleaning out and re-insulating our attic! We had some pests…read moreand droppings but they took care of it all. Did multiple visits to set traps and check them, after a few weeks of no signs of rodent they came and cleaned out, disinfected, and replaced everything. They were great to work with, everyone was super nice and easy to communicate with. We are very happy with the results. I would say they are a little pricey but well worth it. Highly recommend them for attic needs as well as pest control!

We found Jerry through Yelp. We are VERY impressed! If I can save you some time, I did get other…read morebids. The other bids were more expensive, and since Jerry came out for an estimate the same day I called, I knew what to look for in other bids. The other bids missed so many trouble spots Jerry saw! AND, the other bids did not include repairing damage. Jerry repaired BIG holes squirrels made in wood, including in doors of a custom made cabinet. My heart sank when I saw the damage. When Jerry said he could repair it, I wasn't sure how, but I told him to give it a try. Jerry made the cabinet look super cool! He used metal across the top so the little critters can't try again. He matched the metal to the wood! I took my husband and two sons out to see the repair, and they swore up and down there was no way it was metal. They said the cabinet looked brand new and they couldn't tell any difference from before the squirrels chewed it up. So, the other bids didn't see all the spots Jerry found, and no one else offered repairs, but their bids were higher. Jerry was extremely professional the whole time, stuck to his estimate and followed through with everything he said he would do. No more critters in our attic, their old entry spots are sealed off and we can't even see the damage. We've already recommended Jerry to neighbors.

Thankful for Jerry and his services. Responded quickly and was able to come out sooner than others…read more We didn't catch anything but he was able to seal up some entry ways by our garage door and into our attic and made It look nice too. Recommend especially if you have those corner gaps with your garage doors.

We had a mouse problem and requested service through Yelp. Several vendors reached out to us, but…read morewe went with Ruben. Key Take Aways - Fair Price He gave us an estimate based on the info I gave him on my home via text. After he came out and saw the size and scope of my home and garage, he increased the estimate slightly, but not by much. Based on the other estimates I got and the research I did, what he charged was fair. He also provided a one year warranty. - Work Product He secured all the potential points of entry. He put down traps and we caught a couple of field mice. He did mention that he left an opening behind the kitchen sink in case there were still mice in the walls to give them an exit route, but he left traps under the kitchen sink. Service/Warranty A few weeks later, I spotted a mouse inside the house (not under the kitchen sink). We called Ruben and he was very responsive. He came back out and laid some more traps and we caught the mouse (Ruben thinks it was a mouse that just got in, probably from leaving the back door open). After that, we were out of town for about a week and we returned, and found a dead mouse caught in Ruben's trap under the kitchen sink (remember, he left some openings so that any mice in the walls could get out). Ruben came out again and used some foam to close the remaining openings. He also recommended a spray to take out the smell of pheromones which might be attracting new mice (e.g. through the back door). I can say as of now, it appears the mouse problem has been eradicated. - Knowledge of Craft/Professionalism I have had so many questions about what a mouse can and cannot do. Ruben patiently answers all of my questions which has helped me navigate a very difficult situation. Ruben is the epitome of professionalism. He knows his craft and he executes his process flawlessly. He is customer focused and is very responsive and respectful. He did not use those scare tactics used by other companies (e.g "mice are responsible for this % of house fires, etc.) to scare me into action. I highly recommend that if you have a rodent problem, don't ignore it and call Ruben. You won't be disappointed and you won't be ripped off.

I called them earlier this week to show them my roof issues with piles of feces from a creature…read more Knowing I had no interest in handling it myself. I looked for a company to remove and treat the affected issues. I could see two areas when they came out they found one more. We assume it was raccoons not in the attic nor crawl space. First time having this issue but it's been resolved. I am a bit concerned since it rained last night post cleanup and treatment. I'm hopeful it solves the issue and I won't need to address again. There are no pictures post cleanup. I documented photos of what I saw to get an idea if I was calling the right company to handle.

I contacted Omega because I heard noises up in my attic at nighttime and suspected mice. I made an…read moreappointment on the telephone, and they were very upfront about their fees. They warned me that they were a little more expensive than other companies, but they have a lifetime guarantee and fully stand by their work. I told them to come by to get a quote anyways. Jeff arrived today and investigated my entire house. I was fully expecting him to tell me there were rats and that he would have to do all this work in my home. Instead, he told me that he didn't find any evidence of rodents. I was a bit distracted with a conference call at work, but he told me he was in no rush as I was the last appointment of the day. As I was finishing up my call, he inspected the exterior of my home to see if there were any opportunities for rodents to get inside. He was so thorough that he even used his ladder to take a closer look at the roof. He let me know that my house was pretty well sealed (from previous owners), but there were a some minor spots that may require sealing. He was very honest and told me that it may be cheaper to have a roofer do the work. We then went up to the attic, and Jeff spent a good amount of time educating me on signs of rodent activity. He even went the extra mile to take a look at the HVAC ducting and water heater to find the source of the noise I've been hearing. While we ultimately couldn't get to the root of the problem, it was very reassuring to learn that it wasn't due to rodents. I absolutely commend Jeff for the thoroughness in his inspection, and honesty in his assessment. He has earned my trust, and subsequently my future business. I highly recommend reaching out to Omega if you have any suspicions of animal activity in your home.

We are second timers with Omega. Three years ago Jeff and team were called out and they did an…read moreamazing job of ridding us with roof rat. So this time we knew exactly whom to call. We knew these rats had been in the garage because of them eating through the dog food bag. Then we realized they were inside eating from his food bowl. What a mess. We called Omega and Jeff. AME out with his team, found some new access points due to construction and now we are rat free again (and the dog is no longer a free feeder!). The first time we tried to fix on our own. The second time we just picked up the phone and in no time.....problem solved

This is the best company! They are so prompt, efficient and absolutely excellent at communicating…read moretheir servicing. Every technician has been incredibly kind, and their customer satisfaction is on point. Thank you so much for keeping our yard mosquito free!

So, it turns out that Urban Jungle is based in Houston but has staff throughout Texas, Louisiana,…read moreand Oklahoma. Tuesday morning, we heard a lot of noise in our house in Austin and after some quick looking around, we found the source of the noise -- a squirrel who'd gotten into our chimney and landed -- alive -- in our fireplace. Because of a fireplace screen, he wasn't going anywhere, but we needed him out. After calling a lot of people who couldn't come out that day or who wanted to create a long involved process of sending an "inspector" out, then sending someone out a few days later, I happened to find Urban Jungle while doing a Google search. We called them and they had someone out within an hour. When Will showed up, he came prepared with several kinds of traps because he said squirrels were especially sensitive to being picked up. Amazingly enough, once Will started trying to trap the squirrel, the squirrel ran right back up and out of the chimney. However, the next day, Will came back to seal off entry to the chimney. When it was all said and done, we paid a very reasonable price and Will did good work. Another benefit of Urban Jungle is that their staff all have degrees in wildlife biology or related fields. The additional education makes an obvious difference in both their knowledge and their professional demeanor, which was miles above the usual trapper or exterminator. Trust me, these are the ones you want to call if/when you have an animal in the house.

I wish I called them first. My issue was resolved promptly and the customer service continues to be…read moreexemplary.

Randall, was very professional, respectful and knowledgeable. He was good in letting us know the…read moretime he would arrive and the approximate time he would be done. Also, informed us of the current services rendered and the future services under the warranty. I am hoping this will take care of our problem and we believe it will. Thank you

If i could give 0 stars i would! I would not recommend this company to anyone. They scam people!…read moreCome to your door and scam. Had a guy come to our door told us we could do a ONE TIME SERVICE!!! He sent a guy out a few days later that was in August. It's September and i'm getting charged for a service we didn't even receive nor asked for. $58.46 we were charged. Called the billing people, Rude guy! Told us we had to pay a $200 cancellation fee!! Like are we joking rn? I'm flabbergasted cause why tf are you trying to charge me a cancellation fee on something i only agreed to ONE TIME SERVICE??? And then charge me for a second service i didn't even receive. SO basically the billing guy told us we had Two options either pay the $200 cancellation fee or set up an appointment for someone to come out and do the service and not get refunded our money! So it's a scam don't agree to the service or sales person. This company is a joke.