Excellent response time, efficient and professional at every turn. The service was quick and…read moreeverything looks great. Definitely my gutter-go-to from here on out.

Amazing work in under an hour on a 3-story townhome. Gutters clear & running smoothly for the first…read moretime in years. Quote for service came in higher than others but everything was included, no lowball then upsell games. Highly recommend

Fence was damaged by trees falling in a bad storm. Desmond…read morecame for the quote and was very personable, knowledgeable, and attentive (and kind). The written quote was detailed and descriptive with the price falling with industry or a bit below. The work was done by Gary and his team - they showed up on time, and completed the work quickly and efficiently. The end product is very well done. They added and extra support for the tall side of the fence making it more sturdy than it was before the damage. What made me chose this company over others is Desmond and his efficient communication, the detailed itemized quote (others did not have this), and Desmond's kindness and patience while I worked things out with the insurance company. I would recommend them for any fence repair.

Nothing but good things to say! Very responsive and easy to work with. Very quick with quotes and…read morereasonable prices. I used them for a fence repair and gate install but I would definitely consider them for a bigger project. I have zero complaints and love having a new gate and access to my yard.

Reasonably priced and professional service, removed a big build up in our gutters quicklyread more

From the owner: First choice exteriors is a family-owned business proudly serving the Triangle area of North…read moreCarolina, including Raleigh, Durham, and Chapel Hill. We specialize in high-quality exterior home repair services, including gutter installation and cleaning, roof repair, and wood repair. With a strong focus on craftsmanship, reliability, and customer service, we’re committed to helping homeowners and businesses protect and maintain their properties. Whether you're dealing with storm damage, leaks, or aging materials, our experienced team provides dependable, long-lasting solutions tailored to your needs.

We planned to replace our gutters and to have our home exterior painted. The plan was to remove…read moregutters, paint, then install new gutters. The company that was to have done the gutters dropped the ball, and fortunately our painter arranged for Emanuel Gutters to do the job. Victor from Emanuel Gutters was very professional and knowledgable. He even pointed out where the original installation had placed the downspouts in the wrong locations, and how relocating them would be more esthetically pleasing. He helped pick the correct color (Emanuel Gutters had easily 3-4 times more color options than the original company) and he expertly executed the installation. We are very pleased and would highly recommend Emanuel Gutters to others.

Love this company. Great work as always, fair pricing and so considerate! Highly recommend.read more

If you enjoy having no access to speak to a human being in their office, being forced to schedule…read morean appt online, receiving multiple texts and emails confirming the appt, and then nobody showing up and zero communication from S&M or a way to contact them, then this is the company for you. Plan your day around their sophisticated scheduling system and then be hung out to dry. That seems to be the S&M way. There is zero chance I could recommend this company. Shameful customer service.

Loved the quick and personal communication with Vanessa and Gregory. I was incredibly thankful to…read morebe able to schedule a visit online via a scheduling service. We had our gutters completely replaced, leaf guards installed, and downspouts installed. The team showed up on time and got straight to work and finished the job in a timely manner. Vanessa and Gregory came by at the end of the day to make sure we were satisfied with the work. Overall, a great experience. Highly recommend!

I would not recommend this company. We had them out to provide an estimate, and were quoted double…read morethe price of other reputable local gutter guard companies. When we decided to go with another company, the owner asked us who we went with, why and offered to price match without knowing the price. When we said we were not interested, he texted us links to negative reviews of the company we went with. Very unprofessional and untrustworthy.

We've had the LeavesOut gutter protection system on our home since 2015 (over eight years now) and…read moreI was just looking out our window as it started dumping rain and the gutter guards are working AWESOME. So glad we made this decision. Thank you LeavesOut! We highly recommend!

KwK installed gutter guards for us…read more Friendly, good work, good price and profession. Definitely recommended. Thank you!

Had Kwk out for a 3rd year in a row for gutter cleaning…read more They were on time, communication was great, and the price was reasonable. Kamron and Kraig are courteous and honest in my opinion.

Allen and Deans recently replaced the roof of our house in North Raleigh. Their work was excellent…read moreand price reasonable. I recommend them highly and am grateful for their competent and respectful service. Five star company. Jim D

Allen and Deans stands out for customer service in my mind - I've worked with many home improvement…read morepros where professionalism and communication were issues, but not here! It's a breath of fresh air to have quick answers to my questions. I'd recommend the team highly for gutter covers and gutter installation or repair. A+, keep up the good work!

I called Roofwerks several months ago for two things:…read more [#1] I had a specific leak in my roof that turned out to be coming in through a broken spot under an attic window. [#2] I wanted to get a quote for re-painting my metal roof with a sealant. I paid that invoice, and called again several weeks ago for two more things: [#3] We had a leak in a corner under our roofline where two gutterlines meet. The insurance appraiser suspected it was due to a gap under the roofline that rain was blowing through during hard wind. I was hoping they would install some sort of flashing or protection over that gap, which would probably require gutter removal to reach. [#2 again] Since I hadn't received an estimate after the first job, I followed up about that. The people who came out (5/25/2022) did not fix the gap under the gutter corner, though I don't know why: it has since been fixed by another provider. Instead, they applied a single stripe of sealant down a roof line where there was no evidence of leakage. They also said they would provide an estimate for tightening screws and re-painting the roof for maintenance. This already felt like redundant work, since that's what they had supposedly done the first time, so I really didn't expect the expensive invoice that followed: $840+tax. I responded asking for clarification of the charges. (They quoted $168 per hour, and two men were there for 1.5 hours. That puts the paint used at $336.) I didn't hear back, so I follow up two days later, to which I received a reply that she was working on it. Two more weeks later, I followed up again, and was promised a prompt response. On Tuesday June 21, I got an email that the invoice had been dropped to $625+tax... still a flat price with no breakdown of hours and materials. Again, I asked for clarification of the costs, but at this point also decided to write this complaint. I ALSO PAID THE INVOICE. (I clarify this because I'm not doing this to justify stiffing them. I can afford $678, but I can't afford to spend any more time or patience waiting for an explanation or follow-through. My time is better spent making a BBB complaint and sharing my experience here.) So, to summarize: - They charged for duplicate work, since they were supposed to have provided an estimate after coming to address the first leak but never did. - They painted a single stripe down the seam of those roof lines and then tried to charge $336 (later $121) for the paint. - There was no evidence of leakage there. The actual leak was later repaired by another provider in the original spot that I pointed out but that they didn't repair. - It took two of their people 1.5 hours to look around the roof of a 1020sqft house (again, for what, I don't know, since they had already been out to estimate this before) and paint a white stripe that didn't need to be painted. - They still haven't provided an estimate that I think I've paid for twice now.

We had a very unpleasant experience with Roofwerks. We selected a more expensive, more technical…read moreshingle - and our roof was complex with multiple dormers at odd angles, etc. The team was clearly overmatched for the job. The foreperson, assuming he had the requisite expertise, was only present for a fraction of the time. The crew installed the roof hurriedly with much of the work done after dark. When completed, you could easily see that our roof did not remotely resemble the pictures we had used when selecting the shingle. We complained, and the owner and another executive came out to inspect the roof. The two men arrived, walked slowly around the house, gazed thoughtfully for several minutes in a display that seemed more of a performance than a real assessment. The owner firmly proclaimed that Roofwerks had done a perfect job. We pointed out flaw after flaw clearly visible from the ground. We showed them the brochures and the contrast of a well-installed roof. They refused to acknowledge any mistakes. It was the most egregious act of dishonesty I've seen in a long time. We hired a lawyer; got an independent inspector to review the roof; and he created a 40-page report that included copious examples of corner-cutting and incompetence. The report indicating failures far worse than we imagined. Again, even with the report replete with pictures, the owner refused to acknowledge anything less than a perfect roof. We hired Baker who removed the roof and installed the same shingle, but this time correctly, fixing the problems that Roofwerks left behind. At Roofwerks request, we asked that Baker leave the old copper in our yard, presumably so they could recycle and reuse. Baker left a pile of copper about the size of two large minivans. We alerted Roofwerks that their copper available and to pick it up. We waited several weeks. They never came, and it was left to us to remove the copper. I have nothing positive to say about Roofwerks or its owner. The entire process was disgraceful, without a moment of competence, integrity, or decency.