Very incompetent Pharmacy. I have little faith in getting my prescriptions in a timely manner. My…read morelatest experience involved 4 phone calls from my Gastrologist. The first 3 calls for meds was not received by Walgreens. The 4th call finally worked and I was able to pick up the prep 1 hour before I needed to begin for the procedure. This is just one of the issues I've had. I'm moving my Pharmacy since I have little confidence in Walgreens.

Had to switch my prescription here cause our Rite Aid closed. Bit of a drive for me but the…read morePharmacist was AMAZING & very nice. Think will keep my Rx there because of the service I received.

Posting on behalf of 11-year-old Spencer after a successful visit to get five shots:…read more Five stars for the shots!  Whenever I go to Walgreen's, it's really not that hard to get shots. When I get shots at other places, I always get really nervous about the needles--like how much they hurt. But whenever I go to Walgreen's I can even look at the needles when they put them in my skin. Special shout-outs to Katie and Amy because they are REALLY good at giving shots. I never feel the needles when they do it. (Well, of course, sometimes I feel it.) I recommend you try Walgreen's for all shots! Also, they have a lot of prescriptions--both pills and gummies--making it easy for kids to take them. I've seen the shelves before and I've seen like hundreds of prescriptions. So whenever you need a prescription, just go right to Walgreen's and get it.

Katie from the pharmacy (Hilltop Rd. In St. Joseph, Mi) has terrible customer skills and a terrible…read moreattitude. I waited for 10 minutes at the window to pick up a prescription and nobody acknowledged that I was there. Katie was on the phone and I asked if someone was going to help. With a smirk on her face, she said "I'm on the phone." No "I'm sorry. I'll be with you in a moment." Or, "I'm sorry for the wait but we are so busy. I'll be with you soon." Nothing. She hang up with whoever she was talking and said "we are busy." I said that I would change pharmacies because it is not the first time she has talked to me that way. She said "That is your choice and good luck. All the pharmacies are busy." When I get the prescription they are working on at this location I will change pharmacies, since they don't need my business. I don't need them either. It won't be another Walgreens.

I am sad to see recent negative reviews for this CVS Pharmacy location…read more On a recent vacation, my husband forgot his prescription meds at home. Within a couple of hours, this CVS had his meds ready for pickup, after he called his doctors office for a short supply. We were impressed by how fast this CVS helped and were able to pick up a few weekend essentials for our stay in MI too. Thank you.

I've finally built up the courage to share this experience…read more I went to the CVS drive-thru to pick up a prescription that was marked as ready. After waiting in line behind a few cars, I reached the window, only for the pharmacist to close the gate without saying a word. Confused, I parked and went inside to ask why. A worker informed me that the pharmacist had gone on lunch and wouldn't return for 30 minutes. It was my day off, and although I had plans, I decided to wait. I returned to my car and parked in front of the window to be first in line when they reopened, knowing how quickly the line can build up. When the pharmacist returned from lunch, they asked for my information and then told me I'd have to wait another 30 minutes, despite the text I received saying my prescription was ready. Frustrated, I explained my situation, but they were dismissive. A car pulled up behind me, and they asked me to pull forward and continue waiting. I expressed my frustration again, and one of the pharmacy staff responded, "Do you like making old people wait for their prescriptions?" At that point, I felt insulted and discriminated against for being a young woman. Despite my calm explanation, they asked me to leave the drive-thru. I declined, stating I just needed my prescription. Another pharmacy worker then came outside, took photos of my license plate, and called the police on me. They waved the photo of my plate at me through the window, asking if it was mine, all while I was still waiting for my prescription. Eventually, the pharmacist handed me the prescription. By that time, the police had been called to the location, and they were told I had been threatening and causing a scene. Shockingly, the pharmacy staff even sent the police to my home, claiming I was a threat and banning me from the location. For context, I'm 5 feet tall and weigh less than 110 pounds. I never cursed, threatened, or insulted anyone. I simply explained my frustration with the wait and the situation, only to be met with hostility and victimization. I contacted CVS corporate, and after reviewing the footage, they acknowledged the pharmacist was in the wrong. They also admitted the pharmacy should have posted clear drive-thru hours, including the lunch closure. Corporate promised I'd receive a letter, but I never did. Instead, I got a phone call with a verbal apology. After this humiliating and frustrating experience, I cannot recommend this CVS location. If you value respectful treatment and timely service, I suggest you go elsewhere to avoid being victimized and left waiting for something as basic as a prescription.

Ok. This place. Why have an automated message that tells…read moreyou a time that your prescription is ready at such time and when you go there at or after that time they are never ready. I had one girl have me wait for 10 minutes at the front without telling me what's going on. I just stood there confused. Not only that but they never have allll of my prescriptions. I always have to remind them what I am supposed to have. And if I don't check their work i miss some. Like tonight. I THOUGHT I was given the right prescription I needed but nope. Now I gotta go back. Done. So done.

We are brand new to the neighborhood and to Rite Aid stores. There is a cashier that we twice…read moreencountered that has a flat personality. When I wanted to sign up for their points she wanted me to come BACK and do it! Then today my husband asked her if their putting an optical in the store. When I got to the register she tells me... "Your husband asked if were going to have an optical here....WE'RE NOT WALGREENS!.......what a smart ass! No other comment made by her...not a good first impression of this store. We might as well drive to Benton Harbor for our drugstore needs!!!!!

Excellent customer service ! They always have my medicines that are unusual to find in a liquid…read moreform . They fill my pets medicines as well , especially for my horse . I will forever be grateful that they could even order her meds . When you walk through the door , you feel like family and you are always greeted with a smile . The prices are very low and manageable for the liquid medication I need . Thank you for being my pharmacy . Thank you kindly , Lisa B. Princess Nova's owner

Our family loves this pharmacy. Really a great team here. They have gone out of their way to help…read moreus on more than one occasion. I also love that they are not a chain but a local business that is part of our community.

The pharmacy staff were very friendly, fast, and competent. It seemed they ran very efficiently and…read moreflawlessly

Decent little pharmacy place in South Bend...just like the Walgreens that is across the street from…read moreit. While it seems like this corner is overbuilt with pharmacies...this one was nice. They have all the usual stuff - notions and knick-knacks - and of course a full service pharmacy. Can't comment on pharmaceuticals since we weren't there for that, but they serve all the other usuals too. We'd go back as the staff was nice and they had what we needed...recommended.

We don't have Rite Aid back home, so I am always interested in the differences between this and a…read moreCVS or Osco or Walgreens. I also heard that Rite Aid was facing tought financial times and could close all of its stores, which would leave Cass without a drug store and forced to rely solely on the meager offerings in the Dollar Stores and Hardings Grocery. So, when we come up here, I try to buy even food items at this place to help out! (As if our $30 is really turning the tides, but still!) I really like the staff at this Rite Aid - they are not the typical surly employees and seem to enjoy working here. They help me out when I am looking for a random item we forgot at home or need for lunch and seem to have literally every sunscreen product on the market. They totally have more on the shelves than CVS too, which is major in my book.

Reason for the 1 star is not for the employees that work in the store they are very nice - it's for…read morethe pharmacy!! Prescriptions are NEVER ready on time and they even gave my husband a wrong prescription- it's gotten worse for the last 6 months.

Terrible customer service. Would not go back Multiple…read moremedication mistakes and refused to take accountability

So glad we moved our prescriptions to Paw Paw Village Pharmacy. I kept forgetting to call for a…read morerefill for a blood pressure medicine I take daily. I called this morning and in less than an hour I was contacted that my script was ready.

Pharmacy on-line refills are problematic. I requested two…read morerefills on Feb.10th. They said they would be ready Feb 14th. I drove 10 miles to pick them up and they said one was on backorder and the other one hasn't been started yet. It would be about a 30-minute wait. I couldn't wait so would have to make another trip. Meijer Pharmacy had 5 days to fill it. I don't understand WHY it wasn't ready or even had been started yet.

meijer pharmacy at stevensville gets a nod from me. Staff takes the time to help and answer your…read morequestions. Also very convenient for vaccines; they have a nice separate office that is used just to give vaccines.