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    Forward Conference Center

    3.6 (28 reviews)
    ModerateHotels
    Closed 7:00 am - 9:00 pm

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    Indoor pool
    Misty H.

    We always stay here every time we visit Mid-Michigan. This is one of the better Quality Inns we've ever seen, and we've seen quite a few. First, the staff has always been friendly and very greeting. The rooms are clean and quiet with a little bit of "Up North" decor. The bathrooms are a little too small though, but not a deal breaker--the door was kinda small moving through. Some rooms face the indoor pool and you can hear the noise from the youngsters playing in the pool, but the pool closes at 10 PM and is silent until 9 AM. We never had any issues with noise. Beds were clean and comfortable. The lobby is also a cozy gift shop that sells crafts, candles, and such.. and it is directly connected to Lumber Jack Food & Spirits (an excellent bar & restaurant!), and just down the hall is a convenience store/gas station where you can get all the snacks and alcohol you want. There is a Subway in there too. I also noticed quite a few large meeting rooms at the hotel too, which look like they'd be good to hold business events and such. A highlight of the hotel is the nice indoor pool. There's a large pool in an open area surrounded by many pub tables and other chairs and behind the pool is a hot tub. Sometimes I've seen the pool very busy and other times my husband and I had the entire pool and hot tub to ourselves for hours. One drawback is the hotel lacks a fitness center. If you would like to get some cardio or weightlifting in, you will have to go to the West Branch fitness center about 5 minutes into town for $6 per visit. We've been staying at this hotel for many years, and will continue to do so for as long as they keep the same great service at the decent prices.

    Rooms have a fun "woodsy"  decor.
    Karen D.

    This is really the only chain hotel option in the area. Unfortunately, the owners know this and charge accordingly. I am not sure I have ever paid $140 for a Quality Inn before. The rooms are clean, but hotel is pretty basic and outdated. The cute woodsy decor is neat, but does not compensate for an average motel-style sleep. There is NO FREE BREAKFAST, which is disappointing for the price you pay. Pool area is nice, but busy and loud on a Friday night when we were there. Lots of large groups drinking and partying. If it were not for the convenience of location, I would not have chosen this property.

    Cheryl R.

    It is always a pleasure to stay here in West Branch. The rooms are clean and comfortable, amenities like the pool, view, and decorating is outstanding for giving guests the up north feel. The staff is accurate and efficient, friendly, and make you feel welcomed. The breakfast is outstanding. A relaxing end to our car show promotional tour. Thanks for the good night's sleep Quality Inn.

    Clean, updated bathroom

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    1 year ago

    This place is very clean, reasonable & service was excellent! I definitely will go back when I visit my sister!

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    12 years ago

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    6 years ago

    Great hotel. Super clean! Everything is spotless. Staff is so friendly and accommodating. Will definitely be our go to when in WestBranch.

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    8 years ago

    Clean. Comfortable. Nice decor. Reasonable price. Doubt you could find better in Middle Michigan. Would definitely stay again.

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    Review Highlights - Forward Conference Center

    Never stayed here before, we have eaten at the adjoining restaurant lumber jack several times and love that place and gift shop, cute stuff !!!

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    Garland Lodge & Resort

    Garland Lodge & Resort

    (43 reviews)

    $$$

    Great location with many golf courses to play. The staff were so friendly and helpful - they…read moreaccommodated our group of 12 with ease. I wish the carts had GPS, but other than that everything was perfect. Hope to return next year.

    The golf courses are absolutely beautiful and the rangers and cart personnel are friendly and…read morehelpful. Unfortunately, the accommodations leave much to be desired. We were going to stay in a single villa but when we got to it (which seemed like a quarter mile walking from the parking lot), we were very disappointed. The fact that it was rustic was okay but we had inquired if there was a table where we could play cards in the evening and were told "yes". Well, the table was a small coffee table. The biggest problem was the bathroom shower which had a lot of mold. I attempted to call the front desk to report it but neither one of the two phones in the villa worked so I used my cell. I took a photo of the mold and requested that we be moved to the lodge. They did honor our request and the room was small but okay. When checking out the person at the front desk said that they checked out the bathroom issue that I reported and tholught it was fine. I was furious because I had a photo to prove my point and didn't like the attitude. The restaurant has a breakfast buffet but we decided to order individually. The servers don't come to your table - you go to the bar and order and pay and then someone brings your order to you. Lunch and dinner which are mediocre are served by the staff. Honestly, they need to invest some money to make improvements in the accommodations. We loved the courses but won't be returning because there is no option to stay anywhere else in that area that is decent.

    Forward Conference Center - hotels - Updated May 2026

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