I went to 2 other urgent cares this morning. The first there were 6 people ahead of me I waited 40…read moremins and nobody went in. The staff was rude so I left. I went to cvs urgent care and they weren't allowing walk ins. So I found helix urgent care and went. I walked in the office was beyond clean and the front desk staff was very nice! I had my infant with me as well was worried they were going to say something with how weird everything is now with rona but they didn't mind. They took me back almost immediately. The nurses were great the nurse practitioner was great. I really had a wonderful quick visit! I highly recommend you go here if you're not feeling well. Skip the other urgent cares

I visited Helix Urgent Care in Tequesta recently and experienced multiple serious prescription…read moreerrors that turned a simple visit into a very frustrating ordeal. I normally wouldn't leave a negative review for an occasional mistake, but this has now happened three separate times with multiple members of my family over the past two years -- all with the same provider. The issues included: * A prescription called in for the completely wrong patient, delaying treatment by several hours. * Another prescription that was never transmitted to the pharmacy despite staff confirming it had been sent. After several failed trips to the pharmacy, it was dismissed as a "glitch," forcing me to return to the clinic for a paper prescription. * Most concerning, a prescription sent to the wrong pharmacy location and apparently dispensed to another patient -- a significant lapse in accuracy and patient privacy. When speaking with the pharmacy about one of these errors, staff mentioned that problems with this provider were recurring and not limited to my family. The clinical staff were polite, but the repeated administrative and prescription failures created unnecessary stress, wasted significant time, and raised legitimate concerns about reliability and patient safety. Urgent care is supposed to make things easier, not more complicated. I hope the practice takes these systemic issues seriously and improves their prescription processes. Until then, I would be very cautious about returning.

Highly recommend Dr. Zelnick! My procedure was a success and I am so grateful to him for that…read more Not only is Dr. Zelnick a great surgeon but his support staff is amazing. Gabby and the team are so kind and positive. They make you feel so at ease and are welcoming and responsive. They answer all of your questions, return your calls and ensure you are as comfortable and informed as possible when preparing for your procedure day. I had a colonoscopy and other procedures and Dr. Zelnick was thorough, honest and provided relief to me both physically and emotionally.

Samantha Steinberg is an awesome internist. Very thorough and takes as much time as necessary…read more Great diagnostician and also provides great referrals to other specialties. Responds same day to issues on the patient portal.

The staff here is so nice. Just hearing them interact with each other and other patients, you can…read moretell they care about what they do. I am a horrible bloodwork patient, and the phlebotomist was so kind and understanding. Even with a busy day, Dr. Steinberg was very professional and diligent during my appointment.

They have been my primary physician and provider. They bill based on your wages. The staff is…read morewonderful and saved my life. They diagnosed my diabetes and performed open heart surgery on me. If not for them I would be dead.

Here is my experience with this clinic…read more I called up the main number to make an appointment. This was the one that I could get in when I needed it. They have multiple locations throughout Palm Beach. I explained on the phone I do not have insurance and asked for a price. They are very vague. They tell you it's a sliding scale but are very tight lipped about what that means. The lady on the phone told me that everybody falls into tiers and she told me based upon what I told her about where I would fall but didn't tell me a price. I should've been suspicious at this point but I figured that this is the clinic that's used to dealing with people that do not have insurance so they work with you on the pricing. To get to the Jupiter location I had to take the turnpike. I spent money on tolls and gas to get there. Again, this is the one that was available about the time I needed prescription refills. I arrive at the office. When the receptionist was checking me in she still couldn't give me a price on what they would charge me. She starts telling me that I don't fit into the tiers which is not what I was told on the phone. She said that I would have to pay the maximum price. I asked her what that was and she still couldn't give me an answer. She said I had to be treated first. So I said that I need a number because I can't even afford health insurance so I don't want to get involved with something that ends up being a bill that I can't afford. She walks away to see if she could get me more information and then comes back showing me a paper that it would be over $200 just to meet with the doctor and that's before they did any type of bloodwork, treatment or anything else the doctor recommended. I just wanted to see someone for refills. I told her that that was absolutely ludicrous because this is supposed to be cheaper than going to a family doctor's office and if you walk into a family doctor's practice they're going to be cheaper than what these people are charging. I also said that I don't understand why what she was telling me was different than what they told me on the phone. My income is not significant which is why I would be coming to a place like this. I ended up leaving. This was a complete waste of time. How can they be so vague about the pricing? They are seeing people who do not have insurance in addition to people who do. I can't be the first person to walk in and have this conversation with them. If they make people pay according to what financial tier they fall into there should be standard pricing unless they make it up as they go. I would not recommend this place unless you are on Medicaid.

I waited since 7:15am for this urgent care to open at 8am just to walk in sick as a dog and be told…read morethat they don't have a provider until noon. I recommend for all sick patients to find somewhere else to go, that will actually take care of your urgent needs, and not have you waste your time waiting for their building to open just to be told that nobody can help you.

While in town had to come to Helix since my mom and I caught an upper respiratory infection from a…read morefamily member. I was so upset to have to go an urgent care during my vacation but the staff made the process so easy and frictionless. First of all Annie at the reception desk was so sweet and helpful! She obviously cares about her responsibilities and carries them out with kindness and efficiency. Carly the nurse and Dr. Casanova have wonderful bedside manner and made me feel heard and cared for. My mom and I were on my way to the pharmacy to pick up prescriptions in under an hour. Highly highly recommended.

What a terrific service and company!!! Scheduled an…read moreappointment with a doctor because of possible ear infection. The doctor showed up on time and what a doctor!! Courteous, friendly and most of all not rushed. Took time to do a thorough evaluation. Figured out a problem (more complex than anticipated). The doctor created an effective treatment plan that worked wonderfully. This is the best experience I have had so far in medical services. Unparalleled service, attention to detail and just plain, old fashioned human care and kindness. You just don't see this anymore.

Dr. Beatrice Deshommes, is a wonderful doctor. She takes the time and listens to all my questions…read moreand concerns.

Where to start? They do have some people who genuinely care and respect patients, my a.r.n.p. is…read morewonderful so far. However, IMO, the influx of bringing doctors in who come from "those states" that want to overmedicate you in EVERY way possible is mind blowing. I have only had two people here I felt didn't need to be in the medical field at all. That feels like I won the lottery, and that says a lot. Until we have doctors without a god complex, patients will not be healthy. Pills do not fix the root cause.

Dr Joukar is Amazing. So kind and knowledgeable He made me…read morefeel at ease and he was an Er doctor previously He attended to my foot laceration with expert care Highly recommend this doc. He's the greatest

The best doctor in palm beach for any kind of work on the face or even weight loss management. She…read morebelieves that "less is more" so she strives for a natural beauty not a plastic palm beach look. She is old school and does follow up calls to check on you. She has lots of degrees and stays up on the latest treatments so you can ask her about almost anything medical related. I love her and send her clients all the time. Good luck getting an appointment however, as she is very busy! Xx Christina Minna