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    Quality Home Diagnostic Labs

    5.0 (1 review)
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    3 years ago

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    Donald S.

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    Access Medical Laboratories - Access HQ Patient Waiting Area

    Access Medical Laboratories

    3.2(11 reviews)
    4.0 km

    I had fantastic experience with lab with Kendyl she did good job for me and i had solution on…read morethe spot thank u for all service

    Your lab came highly recommended to me by the folks at Worldlink, but I have been very disappointed…read morewith your services so far. First, I attempted to integrate my Access account with Cerbo and did not hear back from anyone despite reaching out to the gentleman who was my account manager. I finally found out how to reach my new account manager (I was never made aware of a change) and was told the integration was denied due to low volume. As a new practice, of course my volume is low. It is also incredibly difficult to speak with anyone at your lab. Now, as a very busy provider with a new practice, I also have to manually enter lab results because my volume isn't high enough.  The first specimen I sent also turned out to be a disaster. The RBCs had expanded significantly, causing crazy results and I was never notified by the lab. The patient was very upset and decided to have the redraw done at Quest and I don't blame her at all.  Today, I received my first invoice and it was wrong. I was quoted lower prices through my Worldlink affiliation and those prices were not reflected on my invoice.  This has been a terrible first impression, to say the least. I am currently searching for other options for my practice.

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    Quality Home Diagnostic Labs - laboratorytesting - Updated October 2026

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