I would give the system zero but you have to give something they would not draw my blood till I…read more paid the $200 I owed which my insurance should've covered I paid but it would take days before it cleared even though they could see it paid and the system would not let them by pass it. I needed this test for my heart and they just kept saying sorry system won't let us. After two days of sorry I had to go somewhere else. I may be in rejection of my heart and for $200 I got turned away

Was 5 minutes late for test and wasn't able to check in. Signed in on a Saturday morning as walk-in…read moreas booted from system at 9:35 and was told they closed at 11am so couldn't take me. Poor customer service and zero flexibility!

The LabCorp we visited in Jupiter, Florida, was efficient and customer-focused. My wife and I…read morearrived around 8 AM and were promptly assisted in less than 15 minutes. The phlebotomist who drew my blood was personable and skilled - they collected the sample on the first try, which is impressive given that I'm typically difficult to draw from. We were in and out in under 30 minutes, thanks to the friendly and competent staff.

Tracy was great. Quick, easy, very sweet and helpful. Was pleasantly surprised for my appointment…read more She took me early and efficiently. I appreciate the quality care and warm welcome. Thank you.

Even though doctor's office sends Script to facility- recommend having a hard copy to provide…read more This location in plaza with other medical business, ample parking and address - suite #easily found. Scheduled appointment on-line and was straightforward - confirmation email and text. Then day of appointment received text with instruction on how to check in with link and this process worked as well Lobby has chairs and also has kiosk for alternative checkin process I was called into appointment on time, nurse Joanie was professional and completed process in less than 10 min. In and out no issues.

My secondary insurance overpaid for services and Quest will not send the money back which is due to…read moreme. They've sent letters and proof of payment to the billing department. This has been going on for 6+ months.

Real customer service oriented. They took their time to explain to me all that I needed to do to…read moreget my Covid Test for travel. They are true professionals and they treated my wife and I like we were family.

Not a reliable source for covid PCR testing. Left us stranded without promised results, had to…read morechange flights by 48 hours and work schedule. 4 days later and still no results with no regard to the 72 hours commitment.

Terrible waited two hours and still didn't get seen. Slow service. The line builds up and doesn't…read moreseem to go anywhere.

Hope you don't have plans for the entire day. Only come here because of my doctor's order. Only one…read moreperson staffed .

Sad state of affairs over there. Had a 9:30AM appointment…read morebut they screwed up and forgot I was there l, an hour later when asked they didn't even apologize. Go to Military location.

Guys please please please make an appointment here and be nice to your Phlebotomist, they are…read morepeople too! I had an 11:30 appointment and, knowing that these places are traditionally busy, I went in early and checked in shortly after 11. It was a mad house, standing room only, people audibly complaining about the staff, the wait and confronting the receptionist/Phlebotomist every chance they could. Come to find out a lot of people were walk ins, others had appointments that weren't for hours from the time they came in. The receptionists/phlebotomists were constantly trying to comfort people explain the situation all while trying to take care of their patients. Once the counter cleared I went up to say hello, passed my paper work along and expressed some much deserved sympathy for the way they were being treated. They took my back at 11.25 and since I was going to be there for the next 3 hours they were kind enough to put me in a room out of the fray. So please be nice to the people that work there and make an appointment. Quest could probably do to have some better staffing levels especially coming into season.

I came in to LabCorp today to have some blood drawn. CJ is really amazing with her needle work and…read morewith the conversation during it while keeping your mind off of the nature at hand. I will definitely be back here for all future blood work.

Waiting room reals of smoke at 7:30am (when they open) of smoke. The TV operates by an antenna & is…read moreso bad you can't hear or see the picture. There is only 1 person working here doing the checkouts and Blood draw. Will Not Be returning...

Made an appointment 4 days ago for 1:30 this afternoon. Here we are at 10 minutes to 3 still…read morewaiting because they suddenly realised that the orders weren't in the system for the blood work for the appointment that we had at 1:30. What I advised the woman behind the desk that I had to be 25 miles North in 15 minutes she shrugged her shoulders at me and said I don't know what you want me to do.

From the owner: Quest Diagnostics empowers people to take action to improve health outcomes. The company was…read morefounded in April 1967 as Metropolitan Pathology Laboratory, Inc. Corning Glass Works acquired the company in 1982 and later spun it off as a publicly traded company under the name Quest Diagnostics, at the beginning of 1997. Quest has developed countless innovative diagnostic information services, with several firsts for clinical laboratory tests in areas such as women's health, genetics, infectious diseases and cancer. Today, Quest provides thousands of laboratory services, from genetic tests to predict cancer risk to biological tests for diabetes and heart disease, to empower people to take action to improve health outcomes. One in three American adults and one in two physicians and hospitals use the company's services each year, and our 45,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives.

Over the top to accommodate me. Staff was knowledgeable and very friendly. My appointment was on…read moretime and it was easy to make an appointment.

They don't answer their phones, and use voice mail, difficult if not impossible to make…read moreappointments! Terrible customer service if any!!!!