Clean facility. I had a 7:40 am appointment. I checked in @ 7:25 am and was taken back by 7:30…read more I met Toni B. Lovely woman and great phlebotomist. I am now back in my car at 7:40 am. Awesome service

I would give the system zero but you have to give something they would not draw my blood till I…read more paid the $200 I owed which my insurance should've covered I paid but it would take days before it cleared even though they could see it paid and the system would not let them by pass it. I needed this test for my heart and they just kept saying sorry system won't let us. After two days of sorry I had to go somewhere else. I may be in rejection of my heart and for $200 I got turned away

I was quite pleased with the care I got at Quest Diagnostics in Jupiter FL on Indiantown Rd. It is…read morea very modern facility with no reception desk area. You just go to a kiosk and check yourself in on a computer screen, scanning your driver's license and insurance card. I had an appointment that I made online, so my wait was not long even though the waiting room was full. Those waiting must have been walk-ins because they take those with appointments ahead of walk-ins. My technician was very nice and friendly, and did a good job. I would give 5 stars except the day before, trying to make an appointment was difficult. I spent over an hour trying to make the appointment but it would not allow me to continue past the initial request to be seen. I finally gave up. Then when trying to call the location directly it was just a recording telling me to go online to make the appointment. Perhaps the website was having a problem yesterday because I somehow got through today and was able to make the appointment. Not sure that I did anything different. However, I think elderly patients would be very frustrated with the system as it is now. I would suggest they look into making their website more user friendly. Otherwise I would give them 5 stars.

Even though doctor's office sends Script to facility- recommend having a hard copy to provide…read more This location in plaza with other medical business, ample parking and address - suite #easily found. Scheduled appointment on-line and was straightforward - confirmation email and text. Then day of appointment received text with instruction on how to check in with link and this process worked as well Lobby has chairs and also has kiosk for alternative checkin process I was called into appointment on time, nurse Joanie was professional and completed process in less than 10 min. In and out no issues.

Real customer service oriented. They took their time to explain to me all that I needed to do to…read moreget my Covid Test for travel. They are true professionals and they treated my wife and I like we were family.

Your lab came highly recommended to me by the folks at Worldlink, but I have been very disappointed…read morewith your services so far. First, I attempted to integrate my Access account with Cerbo and did not hear back from anyone despite reaching out to the gentleman who was my account manager. I finally found out how to reach my new account manager (I was never made aware of a change) and was told the integration was denied due to low volume. As a new practice, of course my volume is low. It is also incredibly difficult to speak with anyone at your lab. Now, as a very busy provider with a new practice, I also have to manually enter lab results because my volume isn't high enough.  The first specimen I sent also turned out to be a disaster. The RBCs had expanded significantly, causing crazy results and I was never notified by the lab. The patient was very upset and decided to have the redraw done at Quest and I don't blame her at all.  Today, I received my first invoice and it was wrong. I was quoted lower prices through my Worldlink affiliation and those prices were not reflected on my invoice.  This has been a terrible first impression, to say the least. I am currently searching for other options for my practice.

Terrible waited two hours and still didn't get seen. Slow service. The line builds up and doesn't…read moreseem to go anywhere.

Hope you don't have plans for the entire day. Only come here because of my doctor's order. Only one…read moreperson staffed .

Sad state of affairs over there. Had a 9:30AM appointment…read morebut they screwed up and forgot I was there l, an hour later when asked they didn't even apologize. Go to Military location.

Guys please please please make an appointment here and be nice to your Phlebotomist, they are…read morepeople too! I had an 11:30 appointment and, knowing that these places are traditionally busy, I went in early and checked in shortly after 11. It was a mad house, standing room only, people audibly complaining about the staff, the wait and confronting the receptionist/Phlebotomist every chance they could. Come to find out a lot of people were walk ins, others had appointments that weren't for hours from the time they came in. The receptionists/phlebotomists were constantly trying to comfort people explain the situation all while trying to take care of their patients. Once the counter cleared I went up to say hello, passed my paper work along and expressed some much deserved sympathy for the way they were being treated. They took my back at 11.25 and since I was going to be there for the next 3 hours they were kind enough to put me in a room out of the fray. So please be nice to the people that work there and make an appointment. Quest could probably do to have some better staffing levels especially coming into season.

I came in to LabCorp today to have some blood drawn. CJ is really amazing with her needle work and…read morewith the conversation during it while keeping your mind off of the nature at hand. I will definitely be back here for all future blood work.

Waiting room reals of smoke at 7:30am (when they open) of smoke. The TV operates by an antenna & is…read moreso bad you can't hear or see the picture. There is only 1 person working here doing the checkouts and Blood draw. Will Not Be returning...

Made an appointment 4 days ago for 1:30 this afternoon. Here we are at 10 minutes to 3 still…read morewaiting because they suddenly realised that the orders weren't in the system for the blood work for the appointment that we had at 1:30. What I advised the woman behind the desk that I had to be 25 miles North in 15 minutes she shrugged her shoulders at me and said I don't know what you want me to do.

From the owner: Quest Diagnostics empowers people to take action to improve health outcomes. The company was…read morefounded in April 1967 as Metropolitan Pathology Laboratory, Inc. Corning Glass Works acquired the company in 1982 and later spun it off as a publicly traded company under the name Quest Diagnostics, at the beginning of 1997. Quest has developed countless innovative diagnostic information services, with several firsts for clinical laboratory tests in areas such as women's health, genetics, infectious diseases and cancer. Today, Quest provides thousands of laboratory services, from genetic tests to predict cancer risk to biological tests for diabetes and heart disease, to empower people to take action to improve health outcomes. One in three American adults and one in two physicians and hospitals use the company's services each year, and our 45,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives.

This mobile lab service is AMAZING! I used Quality home diagnostic labs because my mother has…read moreAlzheimers disease. My mother can't walk and is very difficult veins to get blood from. The Lab Corp we go to always has a very hard time getting my moms and blood and always takes multiple sticks to get the blood the last time after 5 tries they got it. So I decided to try another way to get her labs done. Don from Quality Homes diagnostic labs is AWESOME. He was on time, patient gentle and he got the blood in just one stick. My mother said that she didn't even feel the stick and he was done done no time. He also gave hear a free blood pressure check, glucose, and pule oxidation check. He had more free exams that he wanted to do but I did feel as think she needed them. I want to that Quality home diagnostic labs and especially Don for the wonderful job he did. I will be using their service when ever I need lab work done. Judith Levitt

From the owner: Mobile laboratory service that provides all your medical diagnostic needs being in-home or…read morein-office. Services included are phlebotomy, urine analysis, drug/ BAC testing, hemochromatosis, autologous serum eye drops, DNA testing, PT-inr testing blood pressures O2 testing, heart rate/ respiratory rate testing, visual acuity testing, cholesterol, blood sugar, chemistry,CBC, and a spectrum of other blood testing. We provide quality medical diagnostic laboratory service at your location.

Over the top to accommodate me. Staff was knowledgeable and very friendly. My appointment was on…read moretime and it was easy to make an appointment.

They don't answer their phones, and use voice mail, difficult if not impossible to make…read moreappointments! Terrible customer service if any!!!!