This review is only for the staff at this location! Dr Wenger is the best. I've been a patient of…read morehis for 7 years. He is kind, considerate and knowledgeable. He takes time to explain the procedure and results. His office staff is the best. The nurses and staff during the procedure were awesome. Having worked in Health Care Administration for 30 years, it's easy to recognize excellent care. Do yourself a favor, get the extension of your Doctor's front desk and deal with them directly. Make your appts in the office and pay your bill there also. Don't even try to navigate the Gastric Health System switchboard. It is a nightmare. I rated them separately and they get 1 star.

While I appreciate and expect the very best care for my wife, I will and cannot ever understand why…read morethis organization remains in the 20th century stereotype of making patients wait. Arrived 15 minutes ahead of our 10 am appointment and unless we complained, we were finally moving forward and HOUR later. Others in the waiting room experienced the exact same experience. In the age of technology, this group took my $400 copay within minutes but a 10 minute procedure will take over 3 hours of my life. All to ensure that the heartburn she is experiencing is nothing more than that.

Once again, this clinic comes through when it is needed! As a parent, knowing this tried and true,…read morehigh quality urgent care is available for my child is invaluable. When your kid is really sick after hours or on the weekend, the last thing you want to have to think about is... where do I go? The answer is: here. I drive out of my way to get here, because it is completely worth it. Legacy Place is undergoing construction, so this might seem difficult to find, but do not despair, it is open. There is free, easy garage parking directly across from the clinic, a few steps away from the front door.The front door kind of looks like the back door because it faces that garage, but it actually makes a kind of private entrance that is not along the walkway where the other stores are. A nice security person opened the door to let us in. This clinic is for children only, so there is no exposure to sick adults. The waiting room is child friendly, as is the TV content, so my kid feels very comfortable. We recently were seen by an incredibly compassionate wonderful nurse who spoke directly to my son in a very child friendly way that he responded to so well. I felt so confident with her mannerisms and expertise. Followed up by a visit from a doctor who was also very real yet friendly. I love being in a child-centric space all over the building. After the visit was over, our nurse gave my son 2 coins to be able to use the toy machine before exiting. He loves the toy he receives and is currently asking when we can go back to the doctor! Thank you to the friendly staff at the front desk, our awesome nurse and doctor. A 24-hour CVS is nearby on Military, and it is easy to pickup late night prescriptions here.

We have had nothing but great experiences here~ we prefer the staff and their kindness more than…read moreour pediatrician. They always go above and beyond to comfort my little one, and treat him correctly. It's comforting knowing we come here and my son isn't crying about going to the doctor.

I had an appointment with Dr Alexander Bie. He took his time; he listened, asked questions and…read morefound me a more affordable option for my needed medication. Thanks Doctor Mark L

I showed up to my appointment 45 mins early, wasn't seen till 20 mins after my appointment was…read morescheduled to end. I spoke with Dr. Dharia briefly, Very useless conversation. I just needed a referral from her, to get treatment through a special Program for veterans. In the end I got nothing but shop talk and a story about her family being in the military as well and a fat bill for a appointment that she didn't hold on time. And to top things off she tried selling me on services I absolutely didn't need. This physician is a snake oil sales woman. She has no respect for peoples time or medical needs. Just what she can bill u for . My advice, stay away

Saw them today due to an allergic prescription reaction .. took me right in and I was in and out in…read more45 min!! Everybody was very nice & professional!! Thank you for all you folks do!!

I called first to ensure that they accepted Medicare and Blue Cross. They refused to answer this…read morequestion on the phone even though I was willing to give them my insurance numbers on my cards. They told me to come in and they will most likely take my insurances. When I arrived, they wanted to charge me $50 copay. I have not had a copay in the past eight years since I have two full insurance coverages. They were so unreasonable to deal with. I drove one mile down the road to MD Now Urgent Care and was seen immediately by wonderful staff and did not pay one penny. True Compassion is a SCAM!!!!

An incredible experience with this practice. Great staff and talented surgeons. Would recommend to…read moreall friends, family, and ones in need. Couldn't be more pleased with my care.

Very unprofessional service, really shocking. I was scheduled for my first appointment with Dr…read more Borland. I woke up the day of the appt very sick and slept in, missing the appt. Definitely my mistake, admittedly, and I did not call ahead of time. I am not normally a person that misses doctor appointments, and I felt guilty for not rescheduling ahead of time... but again I felt so sick that I completely forgot my responsibilities that morning. So the next week, I called and apologized first thing before asking to reschedule. The person on the other end of the phone abruptly put me on hold without discernably responding to me. 5 or so minutes later someone else picked up the phone and seemed annoyed or confused. She muttered a few times as if the phone was too far from her mouth. I was having trouble understanding as she seemed as if she was talking under her breath. So i asked her, politely, if she could repeat herself because I couldn't hear what she said. Then i was put on hold again for about 7 minutes. The same person then picked up again and informed me that she has to follow the instructions on my account and she is unable to schedule my appointment. I found this a bit confusing, because she wasn't explaining why I couldn't get an appointment scheduled, just that she has instructions not to do it. Finally I asked her, "are you saying that I cannot get an appointment scheduled because I missed my last appointment?", and she replied "yes". Awestruck, I asked if she could make an exception because I really did have a bad day that day, I was very sick suddenly (all true) and it is not normal for me to just miss appointments. Silence. She said nothing. I tried one more time because I felt like there was some kind of misunderstanding or that maybe she just wanted to assess what kind of person she was dealing with or something. She again said that she had to follow the instructions in the account and could not set up an appointment for me. It was a bit surreal. I didn't know what to say for a second but settled on something like, "so you are denying me access to Dr Borland because I missed a single appointment which I have apologized for ?". "Yes." Wow. I paused, again because this conversation was so weird that I was wondering if I accidentally said something offensive or came across like a jerk. Finally I just told her (nicely) that she can expect some negative reviews on social media, to which she responded to only with "OK". I get it that some people can be difficult, adversarial or unpleasant to deal with on the phone. I am not one of those people. I've been on the other end of the phone in a service postion many times so I have too much empathy to treat people badly in these kinds of interactions. In general, I try to be kind to others whether it is walking down the street, at work, having dinner, doing anything... I am a respectful person so there is no chance that I said anything offensive to trigger this sort of response from the staff. What I received was nothing short of contempt, and upon reflection it is a good thing that I won't be visiting this office. What kind of care can you expect from a doctor whose staff has unwarranted animosity toward its patients? I also told my GP about this so that maybe he is less likely to forward his patients to this practice. I was patient and apologetic and gave the staff opportunities to help turn this conversation around, i did not make it me against them, I tried for a graceful resolution. Oh well, guees I won't be meeting Dr, Borland :).