Cannot schedule an oil change, have to drop it off. Then they have one mechanic most of the time so…read moreit's hours before they get to it. Poorly run business, with even worse management. Those workers that are there, seem to spend most of their time in the manager's office chatting. Seats are dirty when they are done and the steering wheel is greasy as well. I wanted to try them since I was impressed with the Coldwater, MI store. Now I'll take the time to drive to MI again.

Had my whole suspension redone, by a reputable professional before going into belle tire for a tire…read morebalance & alignment. As I wanted 40 mins I was then told that "the service wasn't being done due to lose parts." I asked the service person "what loose parts are we talking about.." he responded with "well maybe not loose but bad parts due to age, so this needs to be done before a alignment." At which he handed me a bill for 1200 dollars... I responded with "Um those are all brand new parts & I personally ordered all the parts to do the service. Plus with the older parts all sitting in boxes in the back trunk, so can't believe they weren't changed out or even old." The service writer then saids " Well here's your keys then." as he placed them in my hand. After leaving the building walking to my vehicle, I noticed greasy hand prints on the outside of the drive door.... beyond that I opened the drive door to not only see greasy hand prints on the door card, center console & steering wheel. Beyond sad to say I gave this new business a chance, but not only wrote up a crazy bill to not due the work that was scheduled previously before the holiday weekend. They also had no care as to the mess they left on or in my freshly detailed car. I will not be going back at any point & will be sending people to another shop if asked for recommendation.

It's nice to have a safelite close by for glass repair. With travelers insurance you file the claim…read morethrough the app and it is easy to see what is available for appointments at the shop or if you want them to come to you. Of course they can't work miracles to make your glass completely like new but you can see the before and after pictures. Replacing a windshield is costly and also a pain so if i can fix it instead I would take that option. In and out in 40 minutes for this complex windshield repair. I hope I don't have to use their services in the future but with the roads in Indiana I'm glad this is an option

Strung along for a week, just to be told they can't get parts,,been nice to have that information a…read moreweek ago,,.and pretty much every body just passed the buck, NEVER AGAIN

Jeremiah did an awesome job tinting my front windows and panoramic sunroof. He thoroughly explained…read morethe tint options and answered any questions that I had. He's a super nice guy and his work environment is very clean, showing the pride he takes in his work. I highly recommend him!

Great service. Made it clean on prices. Response quick. Professional. I posted this review a week…read moreafter my service. No issues.