Semi annual check on our hvac Brandon did an excellent job…read more Was extremely thorough as well as courteous and willing to explain everything he did to me. Gibson has always been 5 star with us 9 years in a row.

We had a random water problem that happened 2 days before Christmas. Called our usual places first…read moreand they would either end up charging us for after hours or wouldn't be able to get us in until the next day (during which we had plans to be elsewhere). Gibsons was able to be there within a few hours. Our technician was Jason M. He was polite, knowledgeable, wore shoe covers (I hate having shoes worn in the house, so this was important to me), and seemed pretty thorough. Best of all he wasn't trying to cause problems where there were none. In other words, he thought, based on his years of experience, that watching the problem (to see if it really was a problem) was the best course of action rather than drilling a hole in our ceiling. More than a week later and his hypothesis seems to be holding true. It was nice to be able to have someone come out when we needed a quick assessment. It was even nicer that no extra work (i.e., $$ charges) was done when it wasn't necessary. Based on this experience with Jason M., I would definitely recommend Gibson's to others. (Why not a 5 star then? Well, in a case like this I would prefer to have several positive experiences from a company like this before bestowing the highest possible rating to insure a consistent wonderful experience. Additionally, I usually reserve 5 stars for something that goes far and away, above and beyond, which I would not expect to happen during every visit.)

Rich was very kind and knowledgeable. He fixed our sump pump in under an hour & explained the…read moreentire process.

I needed to replace two frost free hose bibs that were easily accessible. Two other companies…read morerequired a sales person come out to give the quote and both quoted over $700 PER hose bib. I was able to send Legacy some pictures and they quoted just under $600 for the whole job. The technician arrived on time, he was professional and efficient. He got the job done quickly and the work looks great.

Easy to deal with. Joe Huckoby was very knowledgeable about what kind of furnace and a/c we should…read moreget. Would do business with them again if needs be.

Auburn Heating has been my go to for HVAC replacement and service. I also used them for the…read morereplacement of our water line and sewer line replacement. Have been very responsive to our service after the sale needs.