Great honest, local business. I've tried the chains/nationals, but there's just something special…read moreabout the one-on-one conversation this place provides. They could also be called "Customer" Care Center. I'll be back.

Take your car elsewhere. They overcharge and they don't fix the problem. Their customer service is…read moreterrible. Save your hard earned money and use a reputable mechanic. I was burned $700+ dollars from them, the actual repair from a reputable mechanic was 125.00 out the door with taxes and it was fixed this time. Read my review on google and read other bad reviews to make your decision. Don't believe the good reviews as that is their friends.

Trustworthy and honest people here. They don't overcharge you or recommend unnecessary repairs…read more They always make you feel like your concerns are heard. The quality of repairs are good. Highly recommend.

Make sure you ask them to check your transmission fluid while getting an oil changed. they never…read morechecked mine, spent 4300$ on a new one. I called around to other places after this happened and it is standard to check the transmission fluid. Lazy employees.

Still waiting on any communication about my crunched tailgate...irreplaceable...and hopefully not…read moreafter marker BS after my insurance company just paid you like 1600. I'm concerned...not about supply chain, but about what the hell to do next. I haven't so much as had a text from you. Jim Brown. 2013 Jeep Wrangler w/ the crunched tailgate some asshole in Defiance gave me. WHITE.

These guys are good people. I was in an accident where…read moresomeone ran a red light and hit me. It took about a month to resolve. Yoders lent me a loaner for the entire time. My car ended up being a total loss. So they basically only collected money for storing the car. Which the insurance company took long before I got the settlement check and they let me continue using the loaner until I could get a new vehicle. I'm a single mom, we only had the one vehicle. I was so scared I would loose my job if I couldn't get back and forth. These guys helped us so much.

Amazing shop with great ownership. They communicated very well every step of the way. The price was…read morea very reasonable price for what was done. This is now the go to shop for any paint and body work needs! I would recommend this shop to everyone. It is a quick turnaround time depending on what is being done overall.

The repair made to my truck was great. They dealt with the insurance adjuster and got me the best…read morepossible repair. Highly recommended

They are my go-to place for auto repair. They have always treated me with respect and honesty. They…read morehave always been able to diagnose my problem quickly and repair it at a fair price without trying to upsell me on other services. I always try to patronize local businesses, and Houser Automotive has definitely earned my trust and business.

We came in with a problem we couldn't begin to understand. They not only swiftly figured out the…read moreproblem, but fixed it, for $75. It takes integrity to not take advantage of the automotively ignorant. That's what they have here. Absolutely trustworthy, the most important thing you can hope for in a repair shop. We're customers for life.

Cosmetic and bent rim repair was performed on my 2024 Lexus IS F Sport...I've had work performed by…read morethem in the past however this experience has made me not want to return for repairs in the future. The turn around time was great they completed the job in less than 24 hours however my TPMS sensors were not reset...I returned to have them reset only to be told that 1 of the 4 sensors had died and needed to be replaced, I went and purchased a new sensor the same day Fort Wayne Wheel Repair insisted that they put it on in an attempt to preserve the fresh paint on my rims from the cosmetic repairs...they put the sensor on but still failed to reset the TPMS sensors the tech came out and said "we can't do it here are your keys"...I went to another local rim shop and they reset the sensors within 5 mins. Only to find that 2 of my rivets were missing from the same tire that the sensor had to be replaced on I called Fort Wayne Wheel Repair to make them aware and was told that someone will follow up with me on Monday it was Thursday...Monday came and the owner Derrick called as promised but basically told me that there isn't anything that he could do and that I can GLUE some rivets on myself because they are plastic!!!! There is NOTHING plastic on my $2700.00 rims that I had just spent $380 with them to have cosmetic work done...I felt very discarded and was made to feel like I don't know what I have invested my money/interest in. I had to call out to California to have 2 METAL rivets shipped to me and I replaced them myself...I will not trust my car with this company EVER AGAIN due to lack of consideration/professionalism/expertise. Not to mention they still managed to chip paint off the freshly repaired rim and my car was dirty when I picked it up a quick car wash/wipe down would be nice...when someone is spending money to enhance their car its because they care about the way it look so to have a company mishandle it and return it in worse condition than it started in is terrible!

Delivery of 2023 Corvette Stingray 70th Anniversary HTC from Wisconsin to Indiana. Driver was…read moreextremely careful w unloading Vette, done complete walk around, plus was responsive to text on his progress getting here. Definitely recommend!

I understand that unexpected repair costs can be frustrating. What I don't agree with is the idea…read morethat frustration excuses disrespect. The repairs that were authorized were completed. Additional failures were discovered during testing and were discussed before any additional work was recommended. Not every customer is the right fit for our business, and that's okay. We believe in communication, education, and accountability on both sides of the repair process. Vehicle ownership comes with responsibilities just as repair businesses have responsibilities. We will always do our best to explain what we find, what it will take to fix it, and what the costs are before moving forward." I honestly believe that what you wanted was your entire brake system replaced for what you had already paid $200 either way I appreciate the review and for transparency I posted pictures of my dealing with your husband only the invoices and the payments that were paid out and the cost of the 200 was the replaced the original two brake lines that we're visually broken and leaking and into bleeding the brake system a revealed other lines that needed to be replaced and your reaction to that is where the disrespect begin I offered to repair those lines also with additional cost of parts and labor the quote that you received was based on your husband saying that he wanted all the lines replaced for a truck that never had brake line repairs for 20 years this is in response to the review left by Katie G

He came and replaced my stater on my car while i was broke down on the side of the road i Truly…read moreTruly grateful for american black owned Business, he quoted me fairly and went and picked up my part for me. I was stuck on the highway in between Ohio and Indiana, and he still showed up.

I was in need of some rust repair for my vehicle. It wasn't anything too bad, but the rust was…read moreworsening. I needed to stop it if I wanted to save the body of it. My vehicle is in very good condition considering its age, and I am not willing to get rid of it to buy new. So I started my journey looking for and visiting body shops. I had spent two months and over 20 phone calls to body shops in the Fort Wayne surrounding areas. Seventy percent of them said they do NOT do rust repair. In Indiana - really?? Out of the Thirty percent that did do rust repair, they either gave me very high estimates, refused to give me an estimate up front, or claimed I needed more work done that was necessary. A few of them were just plain unreliable or shady. Then I found Hartman's. Known today as The Toy Shed. Ethan is one of the owners. Upon stopping by their clean shop, Ethan actually came out and went under my vehicle to do a more thorough check of the rust situation. He gave me a preliminary written estimate while I was there. It was a very fair estimate. He is knowledgeable, and one of the most honest young men I have had the pleasure of doing business with in a long time. They not only completed all the work in a timely manner, but did some extras at no additional charge for most of it. He said they cut out all the rust before welding on the new. This is what you need for the job to be done right. He took pictures also, so I could see the hidden rust places and some of the phases of the job. Ethan was patient and available to answer all my questions. When ever he said he would call me, he did! From the paperwork, to the communications, to the body work; it was all professional, honest, fair, and well done. One of the only shops left in the area that does honest, good, rust repair. They will be the body shop I turn to in the future. I was told that they also do insurance/collision repair. I highly recommend Hartman's/Toy Shed for auto body or rust repair.