The service was prompt. I found the pricing to be fair. I would recommend KP Auto Glass.read more

Was visiting from out of town and needed this done quickly and correctly, all good!…read moreDefinitely recommended.

Here's the review updated to include Wyatt Richardson's name -- perfect for Google or Yelp:…read more Excellent Service! I had a great experience with First Response Auto Glass in Homer Glen. Wyatt Richardson was professional, on time, and did an outstanding job replacing my windshield. He explained everything clearly and made sure the work was done right. The quality, price, and service were all top-notch. I highly recommend Wyatt Richardson and First Response Auto Glass to anyone looking for honest, reliable, and fast service! Geno

Wyatt did an excellent job at repairing my windshield chip. I would certainly recommend this…read morebusiness to others.

This is a popular business, so expect to wait on hold a few minutes to speak to the service rep…read more The prices quoted were over $200 less than the name brand competitor recommended by my insurance company. However, the replacement took an extra day because the window ordered initially lacked an important part and couldn't be installed. After the new window arrived from a different supplier, the installation went OK and the car looked great. However the sensor for lane position wasn't properly calibrated and I had to go back to have it re-calibrated. After that glitch everything was OK. American Eagle personnel gave me no explanation for the glitches with the inital bad window part or the difficulty with the sensor calibration, but they did go out of their way to make those problems right.

We just had the windshield replaced in my wife's Forester. American Eagle Auto Glass was a…read morepleasure to work with. Finding a generic replacement windshield proved to be so difficult that American Eagle ended up purchasing OEM glass through our local Subaru dealer which American Eagle installed. This is not what set American Eagle apart. When we first heard that generic (less costly) glass was very difficult to find I thought I'd try a different glass company just in case they might have what we needed in stock. I quickly found out that reaching a real person at the "big" national glass replacement company was much more difficult than I could have ever imagined. Their phone voice mail just refers you to their website which pushes you to make a reservation and upsell you with additional services and products. I was never able to reach a live person to ask a simple question. American Eagle's phone reaches a live person, and they even called me several times during the process with updates.

Had a small chip in my windshield. They said I could come over right away and they'd look at it…read more Damion analyzed the chip and shared that it was a 50/50 chance it would crack more because of multiple points of impact. He shared an estimate of replacing the windshield if it did. After starting the work he realized that I had a rock hit exactly on the same spot as a previous chip repair. He touched it up, buffed it, and didn't charge me anything. Excellent customer service like this is hard to find these days. Highly recommend them for your windshield repair!

As my reviews show, I am a major proponent of great customer service and Windshield Specialists do…read morenot lack one iota in that area. From the initial phone call from Crystal to the completion of my windshield replacement, these guys are top notch! Major kudos go out to Tallon for his exemplary service and timely matter of getting my windshield replaced and making sure I was back on the road with minimal delay. Friendly, courteous, and prompt in performing the replacement, are all traits he showed and I immensely appreciate it! Thank you, Windshield Specialists, for everything!!!

My car was broken into and I had called for a quote and I was shocked to find it only costed me…read more250$ and if I went anywhere else it would've costed me 200-500$ more! They were really quick and they give you a rental car for your errands! The glass is identical to my jeeps window and I'm honestly happy I went here! I will be a returning customer!

Had to stop in for a repair on my company truck…read more The employees were awesome. Got the windshield fixed and with a very reasonable price. The waiting room was spotless and I was in and out in less than 30 minutes Thanks guys you are awesome Bob Illinois Treasurers Office

It's so great to have a local place in Decatur / Mt Zion that does Quick and affordable automotive…read moreglass work. Highly highly highly recommend them

From the owner: All Makes & Models, All Insurance Welcome, Free Estimates…read more Services: Windshield Repair and Replacement, Auto Glass Repair. Location Facts: The Big Blue Building Across from Ruff-Inn-It

Went abd add windshield replaced they took great care of me great service i was late for my appt…read morestill provided great quick service thank you for being here i would recommend to anyone with glass issues again thank

This guy knows his stuff. Always friendly and courteous. Excellent prices....read more

My wife had a tire emergency on her way home from work with a low tire pressure warning on her…read moreright rear tire, pouring down rain. stopped in to see if a technician could look at her tire, I would like to note as she passed all of the open garage bays that you would pull your vehicle into not one customer there, empty. After 5 minutes of waiting a guy came out to talk to, after explaining her situation, a woman came in behind my wife he said to the woman do you have an appointment? She said yes 5:00 the guy told my wife sorry can't look at your tire until tomorrow at 5:00. Not a soul was there before the woman with an appointment, BS not ever getting my business! Went down the road to R and R fixed it in 10 mins , No Charge !

Clean, quick, and respectfu! will recommend and definitely would come back. Ben and the staff is a…read moregood crew.