I took my Ford Edge to have my panoramic glass replaced. They have a commitment to customer…read moresatisfaction that is second to none. Excellent communication with everyone I interacted with. Highly recommended!!

Leaving for a vacation and go get a car wash. Come out and windshield is cracked! Call Nacco at…read more2pm, they schedule me for 8am the next morning have the windshield replaced and recalibrated in less than 2 hours! Price was reasonable. Service quick and professional. Cassie was great in handling my frantic desperation. Completely recommend!

I was so impressed with Gus at Simple Auto Glass. I contacted him via his website on a Sunday…read moremorning and he texted me back very quickly (which I was not expecting on a weekend!) and was at my house fixing my windshield the very next day. Communication was prompt and professional, he updated me on what time he would be arriving (plus a 5 min out text) and he did an amazing job. I highly, highly recommend this business.

Driving down the road, minding my own business, when BAM! ...a rogue rock turns my windshield into…read morea cratered, cracked mess. I contacted Gus at Simple Auto Glass, and honestly, the process couldn't have been easier. He was fast, professional, and easily beat the other prices I was seeing. To make things tricky, my car needs a unique, specialty windshield, but Gus tracked one down and was able to get it in no time. He showed up right at my house, worked his magic, and had it replaced in just a couple of hours. He's incredibly polite, clean, and professional. Huge shoutout to Gus and https://www.simpleautog.com/ ... I highly, highly recommended!

MB Fleet Glass is AMAZING! Mike fixed a few small cracks on my husbands Dodge Ram which eventually…read morewould have most likely cost us a new windshield down the road. He was super responsive, quick and extremely knowledgeable. I would recommend MB Fleet Glass 100%! Thanks Mike!

They came to repair a very small chip in windshield. Due to small nature of chip, difficult to…read moretotally fill and not see. They were very kind and came again to see if could do better but not possible. Mike and his partner very very professional and I would use again if nedded.

Clear communication and a great, fair price. The other big glass replacement companies state that…read morethey need to do recalibration, but Mr Glass said they only need to do recalibration if there is an error after the windshield replacement. I would definitely use them again.

I wish I could give a 4.75 stars. The service quality was excellent and they worked efficiently. We…read morescheduled an afternoon service window, but then during the window, they called to state they wouldn't be able to make it. However, after discussing the rain forecast and my work schedule, they ended up coming out the same day we scheduled in the early evening. It was frustrating for about an hour, but it all worked out.

Great service. Came at the park exact time he said he would. Wry professional and courteous. Would…read moredefiantly use him again.

From the owner: Auto Glass Shop, Windshield Replacement, Auto Glass Repair, Truck Glass Repair and replacement,…read moreAutomotive Door Glass Repair, Hatch Back Repair, Free Mobile Service

The customer service representatives were very kind and helpful. They did a wonderful job with the…read morecar and kept everything very clean. They even had a towing service that made life easier. Repairs were quick and they kept you updated on text.

To be fair, the work they did seems solid…read more My tesla was rear ended in August of 2022. They billed just over 21,000 for the repair. They were well compensated by the persons insurance that hit me. DanRich Carstar customer service is the worst I've ever dealt with in any business I ever patronized. My car was dropped late August. This repair shop was chosen because they boasted that they were a preferred Tesla repair facility, which I was told meant they would have priority access to parts. Tesla does have an issue with parts, from my research. My car was finally put into structural repair on Nov 3. They have an app to update their progress and I was given weekly updates. I was told that my car would be ready for pick up on December 23. I was specifically told that any delays in pick up would be communicated by a phone call. My area was forecasted for a winter storm on December 22. I called to confirm pickup on December 20 & 21 and 22. No return call was given. I showed up to pick up my car on the 23; the facility was closed. They had a sign on the door. They did not return my calls or message. They did not change their voice message to alert anyone of the closure. I called the following week, assuming that missing a few days because of the storm, my car would be ready the following week. They did not send me a message until January 6, saying at that point my car was entering reassembly. They updated my pickup date to January 12. I picked up my car after hours on the 12th. When I got in the car, I noticed that the steering wheel leather was peeled off. I left the car and returned the next day. After a wait, I was addressed by Rich, of DanRich. He had no explanation of why my wheel had the leather peeled off. After a brief discussion, I was assured that a new wheel would be ordered and installed at the facility expense. I called the following week, as I was told it would take a week to receive the steering wheel. I followed up with Jordyn at customer service on January 19 and was assured I would hear back by the 20th. I gave her to the 27th to call me back, they never did. I was given excuses of how they didn't hear back from anyone at Tesla, that the issues in getting parts was far out of their control and that the peeling on the steering wheel was probably from my oily hands. It's a shame that a business such as this does everything in their power to not take responsibility for the easiest thing they can control....how their customer sees them. All they needed to do was tell the truth, instead they lied, sidestepped responsibility and pointed fingers at anyone and everyone. I won't use them again, and If this review can help one person to choose any other repair facility, then it accomplished its goal. Not that it matters if they can bill 20K to every car they bring in.

They have repaired windshields in my Semi and tinted several autos I've owned. Never have they done…read moresuch a transformation in tinting my auto I was going to trade in. That not only am I not selling it, I'm going to invest money into ground effect kit and bigger rear spoiler. Love you guys, things happen in business, but I would give them 10 stars if I could!!!

Great group of guys. Good price. Fast service. Straight up service and priced…read more $60 less cost than the other places around.

Majority of the interaction was text or on-line. Seems that is way they conduct most of their…read morebusiness. I did have the windshield replaced at the Crest Hill location - it had the soonest availability. Receptionist and Tech's were all very friendly at the location and the process went smoothly. I did have a coupon sent to me that would not allow me to apply at payment. I was able to make contact via text and it was honored and applied. Highly recommend - you may find cheaper, but doubt you will find better! Quality is never cheap and cheap is never quality - think long-term happiness and it makes the choice to use Safelite AutoGlass easy!

These guys replaced my windshield and did a good job...except they didn't recalibrate the…read morewindshield wiper. I could not get anyone on the line and ended up calling the 800 number like six times. They brought me back for the repair a week later and then told me I would have to come back to get it fixed because they had to order the part. That's the last I heard from them. I cannot get through on any line and they never called me back. So.... No auto wipers when it rains. I paid quite a bit for this replacement as all windshield replacements are pricey but it was not returned to me functioning like it was when I took it there. Not happy.

I had a broken tailgate glass and asked a couple of quotes on yelp, German from Viper replied very…read morefast and give a very good price, based on the number of the reviews, I scheduled appointment with him. He arrived with his van, did a very professional job, but one of the parts on the truck accidently broken. He assured me that he will take care of it, a couple of days later, he found the parts, drove to my house and get it fixed swiftly, voluntarily gave me some discount. I think that Mr. German is an very professional and honest person, he really cared about the business and clients. Highly recommended.

Jermaine and Juan came over and fixed up the window in no time. Went above and beyond in cleaning…read moreup the mess. Great job, thanks guys!