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    Quality Collision West

    4.5 (2 reviews)

    Services - Quality Collision West

    Routine automotive maintenance

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    5 months ago

    Excellent service and beautiful repair after collision (not my fault). They said about 1 1/2 weeks to repair and they were right on time.

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    3 years ago

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    Brown's Automotive Experts - Rio Rancho - Brown's Automotive Experts location in Rio Rancho

    Brown's Automotive Experts - Rio Rancho

    (4 reviews)

    Westside

    Took my Mazda to Browns Automotive in Rio Rancho for a checkup. The team was super thorough, very…read morereasonable pricing, and they even included detailed explanations and photos. Honest, professional, and trustworthy. Best shop I've been to. Highly recommend!

    Never and I mean never use Browns automotive in Rio Rancho they are a complete ripoff. What's…read moreworse is they refused to speak with me and Monica would just hang up when I would call. My son worked hard all summer to earn the money necessary to have repairs completed. He trusted your business to perform the work that was discussed and paid for. Unfortunately, we have since learned that the repairs he paid approximately $6,000 for were not completed. When we returned the truck to your shop to address the issue, we were told that the situation was the result of a "miscommunication" between the service technician and the salesperson. While I understand that mistakes can happen, a miscommunication within your business should not result in a customer being charged thousands of dollars for work that was never performed. This situation is particularly concerning because my son is only 17 years old. He worked throughout the summer and saved his money specifically to make these repairs to his truck. To have that substantial amount of money taken for repairs that were not completed is extremely disappointing and unacceptable. Been doing bussiness with them for many years, When Ed Sinnott was the manager we were well taken care of very professional services. Will never do bussiness with this company again, Be Warned..

    Quality Collision West - autorepair - Updated September 2026

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