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    Quality Car Shipping

    5.0 (2 reviews)
    Open • 7:00 am - 5:00 pm

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    11 years ago

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    9 years ago

    I am a Car Puller if you ever need my services you can e mail me at pattic547@gmail.com

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    Phoenix Towing Service - Professional Automobile Towing and Transporting Service Phoenix, AZ

    Phoenix Towing Service

    (78 reviews)

    Unbelievable experience!!! My classic 1947 Chevy was to be towed through my insurance coverage to a…read morelocal shop for muffler work. The driver took my car 10 miles outside of where the location was supposed to be. I reached out as I noticed they were going another route. The driverr assured it was going where it needed to go but had to follow the route provided by the dispatch. I show up to the destination where I was to meet at drop off ,but driver never showed. 30 minutes of waiting and I reached out to driver again and he says he was at the location. I assured him he was not as I was there waiting. Apparently he was at an address where it was similar but not the address. I asked to have brought back to the actual address he was to deliver to ,but he refuses stating the insurance has to request a new dispatch. He stopped answering my calls and I had to drive out to this other address assuming he would have left it there for me to retrieve since he stated he could not go anywhere else with it without an order. I show up to address and my car is no where to be found. I drove up and down the road a few blocks to see if it was nearby, but nothing. I go into the office of the facility he said was the correct address and they guys in office confirmed the driver did show up to drop off but they corrected him on the right location and told him was at wrong address and directed him to the shop I was waiting at. They saw him take off with my car on back. After continue effort to locate my vehicle, the driver messaged me coordinates. I am an elder man and use technology that much and unfamiliar how to use this information or what it means. I had to ask my wife to leave work to help me locate my car. She arrived as i was on phone with my insurance company to get more information on this town company. They stated they had tried contacting this person and company, but no response. They had suggested we start police report and they would reach out to public safety to see if anything had been retrieved. Still nothing. At about 4pm my wife had finally found where the coordinates put my car at, and it was no where close!!! It was 20 mins NW abandoned in a parking lot !!!! When arrived it was relieving to know we found it, but really pissed to see the damages left on our car. My back fender around the wheel was bent and cracked my paint. A front headlight popped out. A unique and scarce metal back chrome badge was missing!!!! Thought that was the most damage done until finally another driver from another company was dispatched to finalize our tow. He brought to our attention that one of our shocks was busted and hanging. Still no response or accountability for this poor service. There will be an official police report for the mishandling and damages to my property.

    My husband waited for over three hours in 100+ weather and they never showed. Ridiculous.read more

    Montway Auto Transport - I

    Montway Auto Transport

    (47 reviews)

    Moving long distance is a hassle and expensive. We have used Montway to transport our two cars…read morewhile moving from California to Seattle, then again more recently from Seattle to Phoenix. The driver Aslanbii, who goes by Adam, was very thorough when picking up the cars, provided great updates via text and somehow delivered our cars a day early. I'd use them a third time if I ever move again.

    Extremely Disappointing -- Their "Price Guarantee" Was Worthless…read more I chose Montway based on its positive reviews and advertised price guarantee--not because it was the cheapest option. Unfortunately, Montway failed to provide the service at all. Montway gave me a five-day pickup window. I made it very clear that the fifth day was a hard deadline because my family was flying to Ohio the following morning to move my sons into college. After we left, no one would be available to release the vehicle. I contacted Montway four times during the pickup window and repeatedly emphasized the deadline. Each time I was reassured that they were working on it and the car would be picked up. On the final day, with only about five hours remaining, I specifically asked whether I should make other arrangements. They told me they would expedite it. The car was never picked up. The failure created significant problems. My sons arrived at college without their car, and because the trunk contained bedding, kitchen appliances and other apartment supplies, we had to spend approximately $300 replacing items we already owned. What happened afterward was even more frustrating. When I contacted Montway, a supervisor explained that they had been unable to find a carrier willing to transport the car for the price Montway quoted me. She also said she couldn't provide compensation because the job had already been "underbid." So much for the price guarantee. Apparently, Montway's guarantee means they won't ask you to pay more. If they can't find a carrier at that price, however, they may simply not transport your vehicle. I would much rather have received an honest call saying it would cost another $200 or $300. I could have paid more and gotten my sons' car to Ohio. I understand Montway is a broker and must find an independent carrier. But that is precisely the service I hired Montway to provide. A price guarantee isn't worth much if the company can honor the price simply by not providing the service. Based on my experience, I cannot recommend Montway Auto Transport.

    Quality Car Shipping - vehicleshipping - Updated September 2026

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