I needed cross-country transport (1,700 miles) from Prescott, AZ to Channahon, IL and all 3…read morerepresentatives did a fabulous job! Charlie was our broker and scheduled our transport (along with our reasonable quote), George was our contact for actual pickup and delivery day, and Alexi was our driver. All were super nice and fantastic to deal with! Was a much easier transaction than I had anticipated and my Jeep was delivered safe and sound within 2 days - thank you!

This business does not handle the service that I needed. However, the young man that I spoke to…read morewas very pleasant and referred me to another company.

Excellent service and quick. Got a car Shipped from Sacramento to Yorba Linda . Only took two days…read more. Fast quick and easy will use again if I ever need to ship a car.

Got ghosted. Provided all information that was asked of me, then nothing. Huge waste of time.read more

I was a little nervous about shipping my car across country. But Julie was there to answer all my…read morequestions and made the entire process easy and stress free. I had a specific time frame for pick up. And Julie worked with me to ensure that my car was picked up and delivered well within when I needed. She also kept me posted and confirmed the pick up date and all the driver info. Price was very reasonable and competitive. I will definitely use again , and recommend this company for transporting vehicles. Thank you Julie Sincerely Bruce

Never connected. All the vehicle relocation companies are terrible!…read moreThey give low ball offers and then double the price at pick up time! That is if they show up! Several give an initial quote and never finalize. I could not recomnend any of the dozen I tried to work with !

Scheduled a pickup for a Tuesday, but the local carrier called and asked if I could do Monday, a…read moreday earlier instead. I was fine with that. Pick up went well and on the back end, my car arrived safely without damage. Great. There are a few things, however, that made the experience less than stellar that left me with only giving two stars: 1) Communication-I received an automated text at 6 AM on the morning it was scheduled to arrive and then...silence. The message said I'd receive a call 2-3 hours ahead of delivery and I waited the whole day+ and got nothing. Calls to the agent I booked with went unanswered. Calls were made the next morning and only received a response from their broker dispatch-they had to contact the actual car hauler. I had the name of the carrier and contacted them and was told the driver had a delay somewhere and would reach out ahead of time. That was more than the Road Runner CSRs could offer. 2) Real time tracking did NOT work AT ALL. While it gave start and end days and the "route", there was no update other than the car being in transit. And contrary to what is clearly advertised, no way to look and see where the actual vehicle was in progress (from PA to AZ). That alone would have given me some idea of their arrival time when the dispatch had nothing to offer than "the driver will contact you". 3) Arrival time-still expecting a 2-3 hour advanced notice window, I received a call when the driver was SIX MINUTES away. I stayed close to home, but had I had real time tracking and actual communication, it would have lessened the stress of not knowing where my vehicle was. 4) Language barrier-I suspect that a clear language barrier was also a factor-the driver spoke very broken English and while he was pleasant and professional, there was no explanation for the additional 30 hours I had to wait for some type of response.

If I could give this place negative stars, I would. My vehicle arrived during a dangerous rain…read morestorm and due to the immense rain at the time, we couldn't see that my driver side window was cracked. I contacted the company less than 12 hours later to let them know my car had paint chunks taken out and a broken window. I had purchased the additional coverage for $150 prior to its pickup for this very reason. When I contacted Roadrunner they couldn't care less. Customer service was AWFUL! NO return calls and an email I received was less than helpful. They would not let me access the additional coverage I purchased. SCAM company that takes your money and ruins your vehicle with absolutely no care or customer service skills. STAY FAR AWAY unless you want to spend $600+ to fix your vehicle. I also had chunks of paint from other cars on mine. Absolutely disgusting business with horrible business practices.

I am changing my review to 2 stars because the company keeps texting and calling to get me to…read morechange my review to reflect that the front end of transaction was good because they went out of their way to do it very quickly and we had good service. This is all true. I am changing this to avoid more harassment from the company. Here is my first review: Worst customer service experience of my life! Driver was screaming and yelling at me. I was shaking by the end of it. And the truck ramp was broken. He had to hit one tire ramp with tire iron to get it down and used boards for other side. Least professional experience of my life!

worst experience ever, especially with so much competition for transporting vehicles. If you look…read moreon their website, almost everything they say is totally inaccurate. First of all they say door-to-door pick up, I bought a high in Mercedes in the LA area to be delivered to Arizona. I was quoted $750 later on I found out I paid $200 to $300 too much with other companies calling me with quotes. They emailed me after I stupidly paid them ahead that my very expensive Mercedes would be picked up at the dealership on Monday and delivered to Arizona on Tuesday. The dealership called me on Friday in a panic as I had passed on the information the car will be picked up on Monday however, another transport company took it to a lot where it sat over the weekend, none of this was communicated to me by CAR-GO, I finally tracked down the guy ( luckily the dealer had all of this information) and he advised me it wouldn't leave his unknown lot until After the weekend on Monday! I called CAR Go and only got a recording that they were closed on the weekend so I had no communication or clarity on what was going on with my car. therefore, I was left with only communicating with the owner of this vacant where my Mercedes at. On Monday, it was picked up and I was assured by the driver it would be delivered Tuesday afternoon. To make a long story short, the driver did not want to drive to Tucson on Tuesday Contracted but finally showed up at 10 PM that evening. I I Iwould strongly recommend Anybody shipping a car to not use this company. They are not dependable. They do not provide real time tracking and basically could care less once they got your money. We are talking about extremely expensive vehicles and they do not provide any of the service that they quote on their website. Mike H

I'll call state to state again and would definitely recommend their services to others. team were…read morevery thorough and overall made the move as smooth an experience as it can be when moving a family of four. Communication was always open, and team were on time, quick, and polite. I hope we don't have to move again for a while, but when the time comes, I'd like to be able to rely on State to State Moving and Auto transport again

Very little hustle, Took all day to move my stuff, Saw the "head guy" Coulton smoke a cart "weed"…read morebefore driving my stuff to its destination. would not recommen in any sort of way this company is very unprofessiona.

I have a very good moving experience with Long Distance Movers. My office was located very near to…read morethem. Me and my co-worker collected many information about this company. Surprisingly we got an opportunity of our apartment move at the same day. They managed all things with packing stuffs, Put into them into boxes and carried out to the right place. Luckily I got a discount since my colleague used them too. She got another team of Long Distance Movers. Both of us had no remorse or fear for our belongings. We knew from their attitude that they are the right hands. Thanks for your supportive contribution. I will recommend them to everyone because they finished our relocation without any fault.

Wow....I called them as I am looking to move, but whoever answered surely didn't want the business…read more I asked if someone could stop by and give me a quote, but he insisted to give me a quote that was at least double everyone else I've called. I had hoped he would have said they would come out and take a look because they want business, but he was fast to hang up when I told them I'll have to look elsewhere because other companies were charging half. I"m not a buyer that only cares about price....service is my top priority. I would have thought that if I was getting quotes for half and he was charging me double, then he wasn't calculating things correctly and would have offered to come out But it's okay....some companies want work....others don't. This company does have some good reviews so I'm happy for those that got good service.....I sadly didn't experience that today