I've always found impound lots scary as they are usually in out of the way places and you feel like…read moresomeone is about to murder you as these places are usually quite desolate. I had to come here to gather all my belongings from my vehicle after a car accident this weekend. I didn't want to be here but this was about as pleasant of an experience as it could be. Lady behind the window processed everything and made me sign a few forms and then opened the secured door for me so we could walk over to my car to get my belongings. I still have quite a few items in my car and she was very kind and helped me with everything. I had to get a bike rack off my car, and she was nice enough to help me. I then also had a phone mount that was help up by my A/C unit and she was able to wiggle it loose. She even helped me carry everything over back to the office and also a 24 can case of soda water I had. After I loaded up my car, I needed to use the bathroom before the long drive back home and she was ok with me using the bathroom. Overall, about as good of an experience as possible! I hope you never have to experience this, but if you do, I hope you also get the same nice lady I had.

My mother who's a handicap woman used my car to drop off food for my sister who just came out of…read morelabor and parked my car in handicap without the placard. Towing the vehicle because there's no placard or handicap plate isn't the issue and is completely legal. However contacting them and requesting to pickup the vehicle which was towed from private property, and has my mothers medicine in the car they said well it was towed after our office business hours and we are closed because it's Friday you won't be able to access or pickup the vehicle until Monday morning. Any legitimate or respectable towing company offers office after hour pickups for a fee or has a way to setup an emergency office after hours service and what I got is a woman who said "sorry I can't do anything but hope that your mother will be fine until Monday morning" and hung up on me

I had an excellent experience with this towing company! Communication was top-notch, everything was…read moreclear and timely/quick response. The price was really reasonable, especially given the service. Our tow truck driver, Robert, super friendly guy, he managed to fit my F-150 into a tight spot without any fuss. Overall, just a great friendly team. I'd absolutely recommend them!

Viligant towing and Impound are modern day crooks attempting to distort the law towards thier…read moreadvantage and betting that us common folk are so uneducated and beat down that we do not know our laws and rights. I am writing this to formally address the illegal towing of my vehicle from the AMF Bowling property earlier today September 26, 2026 I had my car break down last night and as it was very late i planned on parking it on AMF Bowling since they are a private owned buisness. I live right down the street and felt it would be safe. At around 10 am my husband and I made our way down to the bowling ally and discovered it was gone. We went in and were directed to Bob. The manager of this establishment. Bob was amazing and has helped us.all day . He looked at the video for us and let us know what information he could so we could track down the tow company. He alse stated he is the one that calls for tows and no they do not have a contract with any towing compnay .Bob was very gracious and also contacted the property owner and they confirmed they do not have a contract with your towing company, and they referred this matter to their legal department. Despite this, your company falsely reported to the police that a contract existed. Furthermore, the report was filed in Peoria, even though the incident occurred in Phoenix--a mistake your staff dismissed as an entry error. Under Arizona law, a vehicle towed from private property must be released upon presentation of proper identification. Withholding a vehicle or demanding payment prior to release is illegal, as any fee disputes must be pursued through small claims court. Additionally, the $300 fee demanded by your employee, Jason, exceeds the local fee cap. After speaking with a Phoenix Police Sergeant, a second officer was dispatched to the scene, and after talking with Bob and taking pictures of the property he found so signage- which directly contradicted what a empoyee of your company stated; saying there are signs posted everywhere . Following this police involvement, your company offered to release the vehicle, contradicting earlier statements from your yard workers that the facility was closed and staff were unable to process a release. The owner Alex contacted AMF bowling trying to get our number so that he could get in contact with us. Which leads us to believe that thier is no clear communication between that staff/and the owner as they have our contact info. This situation resulted in the loss of a full day's wages and significant distress. Due to these unlawful actions and improper reporting, I will be reporting your company to the relevant regulatory authorities and seeking legal counsel. During these hard economic times that us hard working Americans are going through it is incredibly disappointing and distressing to see a company have fradualent and predatory tactects I urge anyone who comes accross vigilant towing and impound to stand up for your rights and do not let them scare you and extort you. Reporting these type of modern day criminals is the only way we can hold them accountable .​

It's my husbands birthday and as a surprise I wanted to have his restoration project towed back to…read moreour property. I had only the a limited amount of time in the morning time to have his large surprise delivered to him. Frantically I started calling around, when I dialed the number listed on Yelp a kind lady answered the phone, very promptly might I add. I let her know the situation and that my husbands large Chevy truck only needed to be transported about 3 miles. She gave me a quote on the phone and said they could have it done this morning!!! Perfect I thought!! They quoted me a time frame and showed up EXACTLY when they said they would. Linda and her husband were very professional and prompt. They were excited to assist in this surprise but I think my husband was, even more so!! I highly recommend Discount Towing and Transport to anyone in need of a professional towing, especially if what you're having towed is a family heirloom or you're " baby"!!!

Great Service today! Arrived shortly after I called. Gave me pricing over the phone and it remained…read morethe same upon arrival. No "other" charges, just the price per mile which was stated up front. Beat me to the destination and had plenty of change for cash! Perfect seamless transaction! Very nice couple!

Courteous and professional rescue of a truck stuck on a rock…read more Great phone communication and execution. Friendly workers. Highly recommended.

Needed an off road tow. 5 other tow company's came and told me they couldn't. Big Steve Towing came…read moreout quickly and had my car out in 30 minutes. 10 outta 10 would recommend

B&B was fast and responsive. They take most forms of common payment and also respond via text…read more Prices are reasonable. Would highly recommend.

Lorenzo was great! Super communicative, competitive rate, and was very efficient getting the car up…read moreand moving to the repair shop. Accepts cash and card. Would absolutely call again!

I was new to the area about over a year ago and this place was recommended to me from a friend. I…read moretried it out and it was the best service I've had. I'm from California and this place is better than any service I've had in the past. The customer service was great and the worker Sam helped out a lot with any questions I've had. In the future I'll be using the place again if I have any issues especially with these prices.

So glad I called these guys! There is never really a good time to have car troubles. I have…read moredefinitely experienced all kinds of car problems, basically since I bought my first car. I have had spectrum of car problems. I am definitely guilty of carelessly leaving my lights on overnight, draining my battery, and waking up to a dead battery before work or class, which is always unexpected and terribly annoying. I have also had a small rock fly into my car, puncturing my AC condenser, while driving on the highway, during the middle of the summer. Not fun when ya live in Phoenix Arizona. This time, I was approx. 25 miles away from home. While I was driving around the area, my car started smelling pretty funky, like, definitely off. So, I found the nearest parking area, popped the hood of my car, and clouds of chemical fumes were coming out-like, I thought my car was going to blow up, for sure. So instead of risking it, I decided getting my car towed back to my place was the best course of action because at that point I had no idea what happened, and didn't want to exacerbate the problem. So I did some googling, called around, until I found 24/7 Rapid Discount Towing. I was happy with the short wait time and super reasonable prices they quoted, so decided to make the arrangements. Within less than 15 minutes, my driver, Sam, showed up. He was professional and personable, and honestly, the service at 24/7 Rapid Discount Towing made my stressful situation a whole lot easier. Reasonable prices, friendly professional people, and overall great service-I definitely recommend calling these guys!

I purchased a complete vehicle as a parts car in which the seller stated it ran but with occasional…read moretransmission issues. Got the car but battery was beyond dead, more dead than what my little lithium battery powered jump starter could handle. Figured I'd call AAA since I've got the Premier plan so this tow home would be covered. Truck driver arrived 30 min later, and NOPE, apparently this is a "courtesy" tow as opposed to an "emergency" tow, which would NOT be covered since the car was not currently registered or insured. Apparently AAA doesn't do those anymore. I then called a towing company I recall seeing in one of the Facebook groups I'm in, and I'm quoted $190 for a 12 mile tow, but it'll be at least a 3 hour wait. Owner/dispatcher said he'd find out where his drivers are and will let me know. 30 minutes later and I still haven't heard back, and the wife was starting to get hangry. I finally find out that the driver was way out by Tucson and they wouldn't be able to come until 10:30 pm which was 7 hours later. Unfortunately, one of the front windows was open and with a dead battery I couldn't close it, and I just couldn't trust it left open as is until night time. While we were waiting to hear back on the location of the driver my wife found the Tow Guys on Yelp and was already in the middle of messaging Tony, who was very responsive and helpful. After finding out the first company wasn't going to work, my wife got a quote from Tony which was less than half what we were quoted from the first company. Not only that, as soon as we said ok Tony said the driver (Thomas) was en route. We hurried back from where we were about to grab something to eat 10 minutes away and minutes after we get back, Thomas arrives. I've had to get a few vehicles towed in my time (it's what you get when you have a bunch of old finicky German cars) and Thomas is the coolest tow truck driver I've ever met. Like, so cool we could be friends. He brings out this beast of a jump starter to try to jump start it so he could better line up the car. It starts, but the transmission issue pops up and is unable to be put into drive nor neutral. Thomas works his magic and is able to get it into neutral after a few minutes. A quick drive home and he's able to put it exactly where I need it to go. What started as a not so pleasant day turned out to be a great one. Easy and painless, as opposed to most times when you need a tow. I'm so glad the first company wasn't able to do the job so we were able to meet Thomas and we now have a "tow guy" we can trust, and everyone needs a tow guy they can trust! 10/10 would not hesitate to use them again, in fact I am planning on having them assist with future projects already ;)

We had excellent service this morning from Tow Guys! They…read morecame out right away and got our truck towed to our mechanic . Excellent communication and customer service skills as well as great service. I highly recommend them. You will also save money.

My car died in the middle of the intersection and I called Productive Towing first and iliya gave…read moreme ETA of 10 minutes , but i needed someone to come right away, then i called a different company they said they will be there within 3 minutes and charges me upfront and they never showed up. So finally i called Productive Towing again and they came right away, i wished i would've booked them the first time I called! The most honest and professional service i ever received. I would say the minute iliya showed up put a smile on my face, even tho i was stuck in a situation, he handled everything with personal touch and went above and beyond! I feel stupid for not booking them at the first place as they were even cheaper than the company i paid before that and they never showed up. So going forward i 100% recommend Productive Towing as your first choice!

My car died an ignominious death on the side of the road indecently early in the morning on my way…read moreto work. Iliya responded promptly in spite of the hour and rescued me. But more than that, he provided us advice that saved us many thousands of dollars on our vehicle repair. We would not contact anyone else. They are more than a simple tow service and clearly care about the well-being of their customers. Thanks, Iliya!

This is the second time I have called Valley of the Sun Towing and I couldn't be happier. There was…read morea miss communication on my part and once again Jose when over and above. He and his wife are amazing and go the extra mile for their clients. I will ALWAYS call on them as I know they will be there for me. Thank you, y'all are amazing.

My dad recently passed away, and we needed to have his beloved van towed to a mechanic. The van was…read morehis baby, so we were very hesitant to trust it with anyone. I happened to find Valley of the Sun Towing on Yelp and gave them a call. From the moment I spoke with Jose, I felt at ease. He was kind, professional, and very communicative throughout the entire process. When he arrived (right on time), the weather suddenly turned -- it started pouring rain just as he got the van loaded. Knowing how much the van meant to us, Jose took it upon himself to pull over under an overpass to let the heavy rain pass before continuing. One of the van's windows doesn't roll up all the way, and he made sure no water got inside. That extra care and attention meant so much. The van arrived safely at the mechanic, and I can't thank Jose enough for treating it with the same respect and care as if it were his own. I highly recommend Valley of the Sun Towing to anyone looking for a company that truly goes the extra mile.

Quick and kind! Took care of us and our car. We had been waiting all day for another tow truck…read more When we called Gary, he got there right away! We appreciate you Gary!

They called and offered to get me set up for a tow and while ultimately wasn't gonna work out time…read morewise....these guys stepped up and were working on THEIR vacation times. That type of stuff talks volumes for me.