I had a large "oven stuffer" trussed-up and ready to tan. So, I turn the oven on…read more Approximately five minutes pass... (*sniff, sniff*) "Do you smell that?!?" I open the oven door and stick my hand in the (potentially) blazing hot oven; It's cold. ... The igniter went kaput in our oven. I can't even estimate the number of profanities that flew out of my face towards the oven at that moment in time. Mutha F'ckin' piece a sh*t's gotta pull this kinda bullsh*t on me while I've got a raw-a$$ bird on the counter and dinner to serve in two hours?!?!? Ugh! Now, I cook A LOT; Dinner every day, at the least(!), but usually twice a day, the oven or broiler gets kicked on for one reason or another. So having the oven's igniter mended was a necessity! First place I called was off the Thumbtack app. They weren't going to come over to "Assess the damage and supply an estimate" for two weeks. I said "The igniter is dead; there's nothing to 'Assess'. I need you to replace the Igniter." The man was a dismissive, misogynistic dirtbag. I laughed at him, told him "Good luck." and hung up on him. Second business was ASAP Appliance Repair. Initially, they said they were busy, but then said they could be at my house within the next day or two. If that is their idea for "busy", that's impressive service. They asked me the make/model of my oven and the issues I'm having. I gave the same spiel; It's the Oven's Igniter. The gentleman on the phone ensured me that they would bring a spare when they come out to the house. That made me so hopeful. A gentleman named Craig was the technician that came out to my home. He had every part under the sun in his truck that was compatible with my oven. And sure enough; It was the igniter. After he laid out a protective tarp on the floor below my oven (to avoid damaging the tile, which I found very 'White Collar ', respectful and professional), it couldn't have taken Craig longer than an 90 minutes to get into the "guts" of the oven, yank out the dead igniter, install the new one, and then replace all the guts to where they were prior to the "operation". Craig then took the time to test the oven for me (both bake and broil) to make sure it was in full working condition. Craig did a phenomenal job. I highly recommend ASAP Appliance Repair (specifically Craig, if you can get him)

Great customer service! We were given a 4 hour arrival window and our service technician, Joe, was…read morethere within the first 15 minutes of that window (so rare these days)! Joe was very courteous and patient but was able to quickly diagnose our dryer issue. He gave me a quote and said he could repair it right then and there. We need warm and dry clothes so of course we said go for it! Within another 15 minutes, all was fixed and as good as new! Thank you Joe! Your expertise, professionalism and courteous service is an asset to the business.

called Georges appliance repair and explained that I had a under the counter microwave and the…read moreissue I had with the appliance. The gentle man that I was speaking with on the phone said it sounded like the microwave door latches needed to be replaced. When the technician Joe showed up at my house the next day he stunk like a cigarette. He preceded to take pictures of the serial number on the appliance. In conversation I told him that the same Kitchen Aid microwave that I have is currently 499.00 dollars at Lowes . He then told me with out doing any diagnoses that the repair was going to be 450.00 dollars so I was better off just buying a new microwave. He also said nowadays the microwaves that they manufacture are throwaways and that when they go bad you throw them out and replace them with a new one. Now if that is the case why didn't the gentleman on the phone when I called them explain that to me. It seems to me they just wanted the 121.00 dollar service call fee that I paid them. Ironically I looked up on line the prices of the switches and they were 24.99 each. I also took apart the control panel and cleaned the switches and now the microwave door switches work fine. I also wanted to add that we used Georges appliance repair in the past and we had no issues. So we were not a first time customer. When I called Georges after I fixed the latches I got nothing but a lot of crap from the gentleman that I spoke to on the phone.

Crooks. Don't disclose damage. Sell broken appliances They…read moredon't stand behind their work

I should have checked the reviews before I went there. Parts are totally overpriced. Bought a part…read morefor a customers gas stove, was charged $80. Fellow service technicians said I could have bought that part for $20 or less. Checked around and they were right. I went there because they were close by, next time I'll take the long ride to a reputable and honest pricing place. Rip off don't even think about going there.

I picked Leo after reading his reviews here on Yelp. He replied to my inquiry, set up an…read moreappointment and came to look at our LG dishwasher that had been making a strange noise. Within minutes he was able to diagnose the problem, He told me he would look up the cost of the part and get back to me. It wasn't 2 hours later he texted me a price. It was during this time that I realized that it was still under warranty and while on the phone with LG, was texting with Leo to ask questions. I was able to get him set up to be able to order the part from LG for free under our warranty. It took a couple days, but he stayed in contact with me and after a few days of waiting, informed that the part had arrived. We scheduled a time for him to install and he came this morning to do the job. He was quick and efficient and it was about 35 mins and the job was complete. The dishwasher sounds like it did before and we can't be happier with the job. He charged us for his time only, just as we discussed. I hope I don't have to call him again for something else broken, but if I do, won't hesitate. Also, I plan to also share his info with anyone I know who needs an appliance fixed. A true and honest repairman- so rare to find these days. Call him, you won't be disappointed!

Service requested for a washing machine. The response time and turnaround were quick and punctual…read moreon the appointment. The diagnosis was free and accurate (this is the main reason for 4 stars). However, the issue is that the quoted replacement part was extremely high, and the quoted labor cost for replacement covered about one hour of work. I guess that the "free" diagnosis won't be free after all if I followed up and agreed to proceed. Speaking of time, the replacement part is no longer available new anywhere, and if I had bought a correct replacement, it would take less than 10 minutes to replace it. The alternative repair was done by me/DIY by following a YouTube video, and no parts were required.

He was prompt and efficient. Sowed me exactly what was wrong and fixed it. Also, didn't try to over…read moresell me.

I called Shawn per Facebook recommendations on Friday early afternoon regarding an oven that…read morewouldn't turn on. He was at my house by 5:00 that same day. Did the repair for a reasonable price. Not only that he also leveled my stove which has been uneven for years. I highly recommend his services and will be my go to person for any future appliance repair.

Great support in new oven purchase. Perfect installation replacing a smaller oven with a wider oneread more

From the owner: Major Appliance sales and service.read more

I would like to begin by addressing my recent 'one' star review of this yelp business account. I…read morewas notified that my review was taken down due to lack of detail. compounded by, I think, the owner of this account said he had no record of me in his files. Last Fall I had an issue with my refrigerator. It was only three years old and stopped maintaining desired cold temperature. When the technician arrived we discussed the problem and he began troubleshooting the issue. Subsequently, he then dismantled the interior of my appliance. Then accessed the refrigerators self diagnostic system. The verdict was, it could be the mother board, but couldn't guarantee that was the problem, but a likely culprit. I decided to move forward with replacing the mother board since the unit was brand new when I purchased this home, three years earlier. After repair was completed ten days later and payment in full for parts and labor. It was apparent the mother board was not the issue and the same problem persisted. I sent a text to Angel Appliance to see if the new part was of any value and I might be prorated for it or any parts that might be useful to Angel Appliance on any future repair that they might encounter ( as I had decided to replace the appliance ). I did not receive a response to my text. After purchasing and installing a new refrigerator, I had a similar issue develop with the new unit. I called my electrician who checked my electrical panel and all was in order. However, the receptacle behind the fridge turned out to be tied in to an adjoining GFI receptacle, a definite no-no according to my electrician and the apparent source of my problem. One of the first, if not the first of troubleshooting considerations. What I've learned... I purchased this home after it was flipped subsequent to a complete remodel. I recommend to anyone who buys a flipped property to do a deep dive into infrastructure during your pre purchase home inspection, especially your electrical components. Thanks yelp, for the opportunity to resubmit a more detailed review. Also I would like to upgrade my previous review to three stars. For four reasons. 1. Yelp's support of their business account holders and their requests for review scrutiny. 2. A valuable lesson in doing in depth research. 3. The opportunity we all have to live and learn via our personal and business experiences. 4. This business account holders vigilance in monitoring his account reviews ( especially the ones that aren't 5 star ). Seriously, no need to get all defensive. I did't correct my review, I simply added more detail at Yelp's request, after my previous one was taken down, So, thanks for the opportunity to post an honest detailed review. I mean you have only three reviews on your page, Also, it wasn't three years ago, it was last Fall 2025 ( and you said I didn't exist in your files ). My point was, since it seems to have escaped you. First things first, had you done troubleshooting the simplest thing first ( the receptacle ) as my electrician indicated, "Should have been one of the first, if not the very first" thing to look at. We both could have saved lots of time and money. A three star review seems quite adequate. Enjoy! And congratulations 50 years in business!

Very kind man came to help me out. Problem fixed in 5 minutes. He explained thoroughly the problem…read moreand what to do if it happens again.