1. Q's Beauty

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West Covina, CA

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Q's Beauty

5.0 (4 reviews)

By appointment only

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14 years ago

I've been coming to Stacy for years, she's a really great hairstylist and very reasonable. Definitely recommend her.

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JCPenney

JCPenney

2.5(110 reviews)
1.4 mi
•$$

Very aged and nostalgic, but it gives lots of memories of my childhood and flashbacks to the 90's…read moreand early 2000's. It's a bit disorganized, especially in the clearance section, but if anything that shows the huge selection that they have. The deals area is probably the best and the pink sticker one is the best. Sometimes it's BOGO 50% off, sometimes it's BOGO free, just depending on what's on the sign. And I'm glad it's a HUGE clearance section too. An entire corner and not just a couple racks. If you were looking for something to parse through for quite some time, this is the place to do so. Sometimes I find gems, sometimes I leave empty handed. Staff's friendly. And it's still a part of the mall that's alive.

Black Friday was still going on through the weekend (Nov 28-30, 2025). I placed an order online…read morefor pickup instead of delivery. This review is to give a shout-out to Ashley, the sales associate, for her superior customer service. When I arrived, I saw the line for order pickups on the 1st floor. Since the sale prices were still active, I decided to make some additional purchases. When it was my turn at the register, Ashley retrieved my online order from the back storage area. She verified my identity and completed the process. She also rang up the merch I chose while browsing the sales. Please note, there was a lot of customers, several registers were handling customer purchases. A man to the right of me came by to pickup an order for four items. Another sales associate couldn't find his order. Ashley said "it's in the storage area on the shelf to to right. Look on the bottom row, there is a note taped to his order." How in the world could she recall this specific order and know its exact location. Another customer to my left asked for a price check on two hats she was holding. Ashley to the rescue again! As she was looking up my account number, she used a hand-held device to scan the tag of the hats and tell the customer the price. She helped customers to the right and left of me while handling my transactions. I requested a gift receipt for some of the items and she quickly and efficiently placed those items in a separate bag with the receipts. I like shopping in person to choose or try on my purchases. I bought towels, pajamas, and sweaters. Occasionally, the online order works just as well and saves time. The quality of the goods and products at JC Penny's Department store is very good. I get my money's worth. Sincerely, Rosemary

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Q's Beauty - cosmetics - Updated November 2026

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