Aah! This update is long overdue. Crystal reached back out to me. She offered to get me my order of the items she had in stock or offered a full refund. I opted for the refund since I already had gotten the items I had needed. Looking forward to giving a small business another chance when I need to stock up on some goodies! read more

Obsessed Beauty - Cosmetics & Beauty Supply Near Me - West Covina, California

Talk about 10 out of 10 recommend. An owner of a business to know you personally, this doesn't happen frequently. This store has it! The owner is Crystal and she gives amazing customer service. She gets to know you on a personal level, helps you shop without being overbearing and the best thing is she listens to what the customers want in products and provides it. Support your local business, and if you don't, support this one because this business owner makes sure you feel like she supports you! read more

Ordered a week ago and have not heard anything about shipping. Phone number doesn't work and no customer service

I have shopped here a couple of times, and gotten my makeup done by Samantha & Crystal. This review is solely for my Makeup service by Crystal ( the owner.) I was excited to get my make up done by her, as I follow her on Instagram & YouTube and just love how much she has accomplished at such a young age. It's refreshing and motivating to see a young woman in a the business world doing her thang! I enjoyed my make up session with her, she was friendly, informative and funny! We talked so much the session dragged, but she was very attentive in the details that were important to me, considering I'm not a frequent make up wearer. I love the sales she hosts, and I will continue shopping here & use the make-up services in the future should I need them. Thank you Crystal! read more

Where do I even begin I love this place this is my go to make a place this is where I get my lashes which the owner has her own lash line I love them so much on prices are always good Crystal is awesome she'll color match you with make up if you're not sure on what color you are she's very friendly feel very comfortable in the store Prices are always good and affordable when i were thinking of getting two things and I walk out with ten read more

This is a hidden gem in West Covina. If there is some make up you can't find at ULTA try here and you might find it and save a few bucks while you're at it. It's a small boutique but has alot of merchandise. Met the owner Crystal and she was lovely and helpful with all the questions. There is not just make up, there's clothes, shoes and accessories. Almost everything is at some kinda small discount. I got some sunglasses for $5 and lipgloss for $1. There is also a makeup room by appointment only I think. Check this place out you won't be disappointed! They're on Instagram too. read more

Talk about a scammer! She totally scammed my friend by telling her she had to pay shipping to get her lashes sent to her (duh) but then proceeded to ignore her after she paid her. My friend emailed her and messaged her multiple times and no response. Her instagram posts are full of comments saying they haven't received their items and asking her to please respond to them. Her hours are literally a joke too. I've shown up several times and she is not there. Many people would agree. Some of her lashes are nice but I can't stand her for not answering her customers and basically scamming them. read more

One of my favorite little shopps to get eye lashes and contacts. :) always a nice experience when i go.

So I stumbled upon this boutiques IG and I was so impressed by the owners makeup skills so I went just yesterday to shop because if you spend $45 you get your makeup done for free so I did so, spent like 10$ more bc super cute things! A lot of makeup choices and clothes is cute bought two super cute blouses. So today I came to get my makeup done for prom and omfggggg I'm so in love with her work! I'm obsessed with my makeup and I don't wear much makeup so I was scared but wow she did an amazing job! Totally recommend her for any occasion. And along with all of that customer service is awesome, the owner Crystal is super sweet and funny, she'll reply to IG DMs really quick too for any questions. CASH ONLY THOUGH! But 5+ stars for this cute little place! read more

fav boutique the owner is super nice very genuine an has very fair prices as well as very well known make up products that are amazing go tos. I deff will shop here more often. Has the best quality in clothing items and not to mention whats "in" so love it its a win for me read more

I love shopping at her store, crystal is so sweet and very helpful , seen day one she has always help me to finding my foundation, to figuring out what's the best deal , and over all she just the best and has the best make up and brand I really do recommend for you guys to go specially on the days she has super sales ! Thank you crystal for every thing ! Will continue to shop with you and always help a small business! read more

Everything Is Super Cute , &' The Owner Was so Cute &' nice :) I felt very welcomed , and she even answered all my questions I didn't know about eye makeup , :) read more

Obsessed Beauty - cute things , I bought today 3333 - Cosmetics & Beauty Supply Near Me - West Covina, California

I love it here! There's a lot of different makeup brands and the store is fully stocked! Crystal is extremely nice. She helps with everything and is very attentive to her customers! Her IG videos are amazing too! I am all for supporting small businesses. I am definitely going to go back asap read more

My go to boutique for makeup. Variety of brands. Great prices and crystal is so down to earth, helpful and the sweetest!!

LOVE LOVE THIS PLACE! I come here especially for makeup! She has the goods, especially Gerard products instead of me waiting for shipping to get here. She's my go to place, and Ben nye banana powder? she's got it. Silicone sponge? She's got it. NYX, she's got all nyx and I love their product. What else?! It's a heaven place for those who are makeup lovers! read more

Obsessed Beauty really lives up to what it's named. Like I walk in and I'm literally obsessed with everything. Everything is so beautiful it's hard to walk out with just what I need. Crystal is awesome at how she arranges her store and how tidy everything is. It makes looking around so hard...lol. Plus she is very friendly, polite and helpful. Overall I love this store read more

Definitely wasn't what I was expecting at all. Didn't even look like a store it looked more like someone's house and it was a little sketchy. There was like old/used furniture outside maybe from neighbors that looked a little trashy. I came here specifically looking for morphe brushes and the selection was super small. I was very disappointed. I only bought one because the drive was a pain and I didn't wanna waste the drive and not buy at least one thing. Not sure if I will return. All the other brands I might just stick to buying online sorry. The lady who helped me was nice sadly I just didn't get her name. read more

I'm an Obsessed Beauty regular and love coming in here whenever I can to see what deals Crystal (owner) has in store! Super kind staff and over the years I've been able to establish a good relationship with the owner. Love the staff, and keeping up in the Instagram page for deals and ideas! read more

Went today to pick up some color contacts & had the best experience! Very attentive staff & extremely helpful. I went in not knowing exactly what I wanted, & was given so much attention. I really appreciate it! I will tell my friends & shop here again!!! read more

Super cute store! Always wanted to stop by and finally had the time to do so. I'm so glad! I picked up a few items that I've been wanting but can't really find anywhere else but online! I thought the variety in makeup is great! Like I said you find things you usually would only find online, but I saved myself shipping fees! So excited to stop by again! And customer service was AMAZING felt like I was talking to a friend, very welcoming! read more

Picture On the left is A Original Lipstick baught off the website picture on the right is 2 lipsticks baught from this store! Girl Tried To Return Them And The girl told her to go in for store credit and when she did they told her that they were "used" Thats Bullshit! the moment someone finds out its fake and you try getting your money back and doesnt end up happening! this Girl Fools people And its Soo sad! She seen I put this Bad review and took this website link off her Bio on Instagram of course so people wont see theyre fake and she could keep on ripping people off!!Dont Be Fooled! Be aware when purchasing! Look at the font on the bottom and make sure it has a TM sign after the S in velvetines! Keep an eye out ladies as they are not safe for the face! read more

Obsessed Beauty - Cosmetics & Beauty Supply Near Me - West Covina, California

Cuute cute cute. Prices are a steal of a deal . Got the NYX soft matte lip cream vault at 60 bucks and a few cents due to holiday special . I looked around and definitely coming back for more. What i like is that the owner youtubes and uses social media on a consistent basis showing her doing makeup tutorials with the products that she has in her store! The fact that she keeps up with trends in terms of clothing is a star in my book because then I know where to get something that I cant get locally. read more

needless to say my flowers looked nothing like the pictures and were over charged dont waste your money they look nothing like those instagram pictures you were warned will upload pictures to show the shit i got read more

My favorite beauty store when ever I need any new eyeshadow pallets or setting spray this is my go to!

Cute store, cute stuff!!! They have clothes, makeup, bathing suits. The owner is very sweet and nice. I will be returning ! :)

Ordered a Juvia's place palette about 3 days ago, haven't received a confirmation email that it had shipped or anything. Tried to contact the "customer's service " not once but twice and as of now I am frustrated that I haven't even received a reply. I paid a little extra for faster shipping and yet nothing no email that it shipped or even an explanation for what is happening. Also I was concerned about the authenticity of the palette cause the picture seemed off , asked for more pictures and no reply. Kinda sketchy if you ask me. I don't mean to make a small company look bad but this is just ridiculous. If anything they should be making sure the customers are happy. Will not be buying from here again, Now I have to see if I even get anything. read more

Very cute store. I love the vibe, a lot of boutiques started small and completely changed after they get popular. I hope she stays the same! She has a lot of different stuff, reasonable prices and is super sweet and gets back to you on insta. Got my gerad cosmetics setting spray! Super excited will be coming back. read more

My experience was horrible. She greeted us and that was all we heard from her. I asked her if she had my size in stock for a pair of sandals and she gave me attitude. It was my first time there and I have been following her on Instagram. Just know I will never go there again. I ended up buying lashes from there... big mistake. Her personal brand of lashes suck. The band is not flexible and the lash hairs aren't that great. The j-lash brand was horrible too. I understand that's not her fault, but why sell it. Super disappointed and you can't even return it. Now I'm stuck with a shitty product. read more

I paid $50 to get my makeup done for prom and she decided to use NYX gel liner all over my eyelids instead of glitter so my eye makeup was literally peeling off an hour before prom started. It was a complete mess and even my eyeliner was peeling off. I had to rush to target to buy gel liner liquid eyeliner and eyelash glue. Do not recommend at all read more

I had been following this boutique on Instagram for a while and decided to drive over today to do some shopping. She keeps posting that her store hours at 11am-7pm Mon-Sat. I showed up at 1pm, rang the doorbell 5 times and no one answered. After I got home I commented on her latest post that I had driven over and that no one answered. I didn't say it in a mean way, I just thought that as the owner she should know. She then deleted the post that I commented on and posted a new picture again reiterating her "store hours." It was so disappointing and unprofessional. read more

I found this place on Instagram. I decided to visit it on Saturday to check out mostly clothes. It was an adorable girly type boutique. There was a young lady getting her makeup done by Crystal and it came out really nice. She was extremely helpful and professional and I bought a dress and lip scrub. I am not big on makeup and now that I found out how great the products are, specifically the banana powder I will be back. read more

The owner is super nice and helpful! She has a wide variety of different brands with reasonable prices! Definitely would recommend coming here read more

LOVE LOVE LOVE LOVE LOVE THIS STORE . As soon as you walk in you are bound to fall in love with a variety of things from makeup , to makeup brushes , to clothes , to shoes , and the list goes on ! Obsessed is seriously my go to place whenever I want to go buy makeup or even a cute outfit for a special occasion . Crystal is the sweetest and definitely gives the best customer service! I seriously love this store so much ! Definitely recommend this to any girl or guy looking for endless makeup ! read more

LOVE this place !! Owner is always so welcoming & helping you out , affordable/ cute products

Super sweet girl! Overheard her helping out a lady and she was very thorough and patient, I went in for some Ben nye and for everyone complaining that it's small and looks like someone's bedroom I think that is what makes this place. I wish my bedroom looked like that! Lol It's super welcoming and very unique. Loved it and will def be back for them morphie brush sets! read more

Super cute store CRYSTAL is amazing and knows a lot about what she is doing!!! Bought lots of makeup and QUEEN EYELASHES are a must have!!!!! Had a good variety of shoes and clothes and lots and lots of makeup. read more

This place is great! I recommend it to all my fellow make up lovers. Such a wide variety of make up brands that you typically can't find other than online. I drive an hour to shop here and it's completely worth it. Crystal (the owner) is very helpful as well, she's always recommending new brands and styles to me and I appreciate it greatly! She also sells clothes, accessories, and shoes but the store is mainly make up. Would definitely suggest going on a weekend because there's usually a 20% off wall of assorted items. There's also a day (I believe it's Tuesday's) that you get a student discount. It is a bit tricky to find because it's a little hidden and looks more like a house than a store but if you just call their always glad to help direct you lol You can also get your make up done here. I personally haven't gotten it done yet but definitely plan too! Would also suggest following them on Instagram she's always posting sales and great tutorials. read more

I've been here a couple time and each time crystal is so sweet and such a pleasure to talk to! She has great products and sometimes has these amazing sales. This is my go to make up store other than ulta. You should definitely check her out (: read more

Took my friend to do her prom makeup and she loved it so much! Crystal is one of the nicest people we've ever met. I will continue to shop here, I love this cute little store. She does makeup so so good btw. read more

This is your go to store!!!! Crystal literally has everything trendy from makeup, to brushes, to shoes and clothes! Cute boutique and very affordable!! read more