Came here to get my nails redone, and so glad I did! My tech was a sweetheart, and knew exactly what was needed to rectify my nail situation. She was kind, gentle and friendly, and taught me a lot in the process, as well. It's a no-frills kind of place, and is cash only (although they take Venmo), but everyone is kind and polite. I like that it's more old-school, and isn't trying to look flashy and cold. Definitely recommend, and better quality than the last manicure I got, for more money! read more

QQ Nails And Spa - Nail Salons Near Me - Los Angeles, California

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I've been going to QQ Nails for years, but the way my concern was handled after my latest appointment was unacceptable. I got a mani-pedi. My pedicure looks fine, but my manicure looks terrible. When I called to explain that the polish appeared old, the woman responded, "Well, you chose the nail polish." I chose a color. Customers should be able to trust that the salon's polish is suitable to use. They offered to fix the polish that evening, but I couldn't return before traveling. They then offered a color change on Tuesday, when I returned. I was fine with a color change as the correction. The problem was the timing: I would already need to have my nails fixed in Florida, so I wouldn't need another color change on Tuesday. I asked whether they could apply that correction at my next manicure instead. She repeatedly said they wouldn't cover a manicure, even though polish is already included in the manicure price. There was no flexibility or useful resolution offered beyond returning Tuesday for a color change I wouldn't need and spending more time at the salon. The manicure was a fixable issue. The customer service made it much worse. The woman, who identified herself as Qui, blamed me and hung up on me twice. When I asked to speak with a manager and when one would be available, she told me, "It's not my job to know when the manager is working." She also told me they had 10,000 positive Google reviews and that a negative review from me wouldn't hurt them. I called looking for a reasonable resolution. Instead, I was blamed, dismissed, and told my feedback wouldn't matter. After years of supporting this business, I expected basic respect and accountability. read more

QQ Nails And Spa - Nail Salons Near Me - Los Angeles, California

Honestly, if I could give this place 0 stars I would. I came here once back in 2023 and they gave me the worst techs to work on my nails. I don't know what was going on that day but the guy who did my nails just literally didn't care and it was evident, so I had someone else do them but they just picked up where he left off rather than starting over - that reads lazy to me. Never went back again until... a month ago. I wasn't going to write a review because I don't particularly love writing negative reviews, but I'm still dealing with the aftermath of how bad they actually did my nails. This last time they had one of the older lady nail tech work on my nails and I told her what I wanted hard gel fill square file French tip - pretty simple. And she doesn't even apply the hard gel on correctly. she doesn't file it down. She just starts painting the tips and then they're uneven and I had her fix the filing a couple times until she just started filing down to my real nail with a burning sensation and at this point, I can no longer trust the process I'm visibly upset and frustrated and the nail tech next to her was even trying to tell her what I was saying to fix it and she just proceeds to make it worse I mean it was bad. I wish I took photos of both times. I went there so that everyone can see how terrible of a job they did and I made an appointment both times. Anyway, she fucked up my nails no one is trying to fix it so then I decided that's it. I'm gonna leave because there's no coming back from this. and I was even willing to pay her for her time, even though it was just got awful and they said don't worry you don't have to pay like there was no remorse. There was no willingness to fix it. I legit walked out of there with my nails, looking busted as fuck. I am so disappointed never ever ever ever ever again. Am I ever ever going to this place? Maybe I'm just the one percent that had a terrible experience because clearly the reviews are good but I've been there twice with some time in between and an appointment both times and specific request and not a single person could deliver nor did they seem to care. Cleanliness was disgusting that should've been my first telltale sign. She took the filing dust from the previous client that was on the towel and dusted it all over me and proceeded to use the same towel. read more

This place is cheap and thats why its packed. But the technicians work way to fast to the point where quality is their last concern. Their lounge chairs are filthy. They do not sterilize their tools - none of them. Take a good look at their carts: they are a mess of stuff all in disorder. Tools are mixed into drawers and containers, none sterile. If you request a mani-pedi combo, they do both with you in the chair. They sit beside you making you twist awkwardly. The result for me was possibly the worst manicure ever, with polish all over my hands. So please: push your budget $10-15 and get something better, and hopefully safer. If you don't believe me, just look in through their front window. read more

I've never been consistent with nail care--until I moved to LA. I remember when QQ Nails first opened up on Melrose, and now it's easily one of the busiest spots in the Melrose/Fairfax area. They take both walk-ins and appointments, which is super convenient. Prices are affordable, and the vibe is always chill. What really sets them apart? They offer a free drink with your service--soda, coffee, tea, water, or even Boba. Little touches like that go a long way. Definitely worth checking out if you need a quick nail tune-up or some self-care on the fly. read more

QQ Nails And Spa - Nail Salons Near Me - Los Angeles, California

I hate to leave bad reviews, and I always loved this place but I went in last week to get my gel x nails taken off and just a basic manicure. The lady that did my nails was not super attentive and cut every single one of my cuticles, the sides of my nails, and even somehow the top of my finger. I didn't realize how bad it was, because I get my nails done a lot and know that sometimes getting slightly knicked happens and I have a high pain tolerance. It really set in within 24 hours as to how bad my nail beds and all surrounding skin hurt, but I didn't have time to go in, and I already paid for the service. On top of that, this may have been the worst french tip I've ever got. I should have said something in the moment, but I just wanted to leave to be honest. I know there isn't much I can do now, but want to make others aware that this happened to me. read more

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Great service! My nails looked great. My nail technician really took her time to do a good quality job

Decent place :) It wasn't bad but not the best - you get what you pay for kinda place. But they have FREE DRINKS! That's what's awesome. + they work fast. Oh and omg good massage! I got gel x for my hands and a gel pedicure. Staff was friendly. Everything was smooth. They accomodated me near closing time. I tipped well tho! It was nice :) read more

DO NOT GO HERE! The technician cut me badly - sliced far into my cuticle - and it ended up getting horribly infected. When I contacted the salon with evidence, asking merely for a partial refund of an extremely overpriced manicure, they lied and said it never happened. They tried to convince me to come back for a slight discount - as if I would go back to a place that injured and infected me!!! I genuinely may have to go to urgent care for antibiotics - it's been nearly a week and the pain is terrible. Update: currently at urgent care because infection is so bad. Again - please don't go here! read more

QQ Nails And Spa - Brutal infection from severe cut made by salon technician - Nail Salons Near Me - Los Angeles, California

This place has customer service down pack. They are so accommodating and hospitable. From always checking in to make sure you are feeling well, the service is going great, all the way to asking if you would like any complimentary beverages. The quality of service provided has exceeded my expectations. The price I pay here, I would pay elsewhere and receive less quality customer service. The technicians make it so easy to want to tip them just because they go above and beyond. I was in search of a new home nail spa because my last one was getting beside themselves with prices that did not match the location, atmosphere, service provided as well as the staff and their experience. This is my second visit to QQ and I can say now that this visit felt no different from the first visit. So therefore, I feel like I can safely say I found a new nail home. read more

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Unfortunately, updating my former 5 star review to 1. The front desk lady / owner is absolutely toxic to customers and her own techs. All the good techs have now left to start their own salon. I've come here for a year and she's repeatedly "lost" my appointment and made me wait an hour. I've repeatedly watched her be rude, abrasive and irresponsible to other customers. I guess today was my turn. After a botched manicure where I was repeatedly cut 7 times by the new tech - once to the point of bleeding and having to go clean my finger in the bathroom - AND a bad paint job, I asked her for the slight courtesy of a partial discount. She laughed in my face, glared at me, got confrontational and refused. Go somewhere else. There's a million nail salons in LA who will treat you with basic respect. read more

QQ Nails And Spa - Terrible. My nails look like small turds. The front desk/owner laughed in my face and wouldn't even give a partial discount. - Nail Salons Near Me - Los Angeles, California

Today I had the worse experience I've ever had at QQ nails. The person who cut my nails filed them so harshly on the highest setting. I told her it and all she did was say sorry and kept filing on the same setting. She also proceeded to file so deep into the side of my nails; led me to bleed on my thumb. If you look closely, there's also fuzz under my polish. When I told her about it, the lady just painted another coat on my nails but you can still see the fuzz... I also wanted polka dots, but the lady who did my manicure could not make them look good so I opted in just the solid color at the end. At the end, I felt bad having to communicate this awful experience to Kim (the owner) and all she could tell me was "I'm sorry" and gave me a $5 discount. Honestly, I feel like I should have gotten a bigger discount due to the pain and horrible manicured nails. I truly didn't have a great experience altogether and now really want to find a new nail shop place. Update - nail chipped 3 days later already. read more

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First time here! You asked for a review so here it is. When I arrived the lady at the front desk was asleep on the chair. I almost felt bad to wake her but as soon as I said "hello" she woke up and sent me to chair 5. The 2 ladies who did my mani/pedi were wonderful. I did a hard gel refill manicure and a gel pedicure. I was told they have complimentary drinks; I asked for champagne and apparently you need to do the "deluxe" pedicure valued at $60 for this option. Which is odd but fine otherwise. Everything else was satisfactory but I do want to point out that my right toe does not meet my standards of a gel pedicure. I'm not sure where these bumps came from or if the pedicurist was able to see it. I surely didn't see it because immediately once dry she put my socks on for me. That was extremely sweet I thought but now I'm left wondering if she was trying to hide it. I'll give her the benefit of the doubt since this is my first time but I Don't think I'll be returning. Respectfully read more

QQ Nails And Spa - Textured nail polish - Nail Salons Near Me - Los Angeles, California

I've visited this place many times over the years. At first, I liked it and felt comfortable with some of the people , though they no longer seem to work there. Over time, I noticed that the pricing was inconsistent and I was charged differently on each visit. During my most recent pedicure, I observed something that made me uncomfortable. It appeared that the same products were being used from one client to another. When I asked at the front desk, I was told this wasn't the case, but what I personally saw raised concerns for me. Because of the inconsistent pricing and hygiene concerns, I won't go back read more

I previously left a positive review for QQ Nails And Spa because I had a great experience--but unfortunately, I need to update that review after my most recent visit. I returned after being promised a discount due to an issue with a prior service. However, when I came back, the front desk woman was extremely rude and dismissive. Instead of addressing the situation, she refused to have a conversation and showed no interest in resolving the issue. During my service, the nail that had the original problem was cut down, and I was then told I would be charged to have it properly filed--even though the issue was caused by their previous work. That completely contradicts what I was told before returning. I was also told they no longer accept Zelle or Venmo and was directed to use their ATM or go to the bank. After going out of my way to get cash, I later found out they actually do accept Venmo, which made the situation even more frustrating. What upset me most was not the money--it was the lack of accountability and basic customer respect. I had always received good service here in the past, which is why this experience was so disappointing. It felt like customer satisfaction no longer mattered. I hope management takes this seriously and improves how they handle situations like this, because the way I was treated was unacceptable. read more

I don't know what's with all these negative reviews. However, I personally had a great experience today with the nail tech Panda. I've been getting my nails done for VERY long time. I am very busy and time is everything to me. Panda is the fastest and the most efficient nail tech I've ever had. Will be going back just for her. Ty Panda! read more

This place is an absolute dump and they gave me the WORST powder dip pedicure I've ever had in my entire life, no exaggeration. They only take cash which is understandable now that I see their work as they probably don't want credit card chargebacks. I had a powder dip manicure and literally the next day one of the nails peeled off. I went back that day to fix it and it chipped the following day, along with 3 other nails. Literally 3 days after my nails done and 4 chipped/peeled off nails. I asked for my money back $55 as I will need to go elsewhere to redo them and they said they don't provide refunds. WOULD DEFNITELY NOT RECOMMEND, they are TERRIBLE at nails!! read more

Exceptional service! High attention to detail and professionalism, a complimentary drink, easy street parking, great prices (regular mani = $16, regular pedi = $24), a nice playlist - what more could you ask for? I walked in and they were very busy but I was seated right away. My go-to spot. FYI, it's cash only; they also accept Venmo and Zelle. read more

Make sure you know exactly how much your service will be before they begin. Overcharged both my friends and I. Took over two hours for a gel mani and pedi. they charge 10 dollars for polish removal.. they won't tell you ahead of time One of my friends asked for regular polish and they put gel on her toes.. instead of just keeping it (because it was already done) they said they had to take it off and redo. Which took an extra 50 minutes. DONT WASTE YOUR TIME OR MONEY read more

Really bad. I got infections on my nail I had to remove gel. It was my first time in my life. read more

QQ Nails And Spa - Infection - Nail Salons Near Me - Los Angeles, California

I'm from out of town. Popped in here on a whim to get my gel polish off and my natural nails polished. Customer service is top notch. I was greeted right away. Anina did my nails and she was super professional and amazing. Her attention to detail was phenomenal. Best manicure ever. Complimentary drinks including choice of boba tea. Restroom was clean and smelled good. Several repeat customers were warmly greeted with excitement when they came in. Great vibe. I'm going home but if you can get here you should. $21 total for my service. read more

QQ Nails And Spa - Nail Salons Near Me - Los Angeles, California

I had an amazing time at QQ and will be back! The staff were incredibly friendly and professional, and Kim was especially detailed and knowledgeable. They offer a wide range of options and prioritize hygiene. I'd recommend the Gel X which was $60. The complimentary drink when you first sit down is such a nice touch. Parking avail right off melrose, on the street behind the shop. read more

QQ Nails And Spa - Nail Salons Near Me - Los Angeles, California

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Such a bad customer service! The person who was filing my nails didn't know how to do it!!!! if you can believe it ... she ended up messing the length of my nails which was irreversible! Not a sorry, not an apology ... nothing... Then another person took over, didn't know what to do either... then a third person came to the rescue trying to fix the unfixable! To top that when i said that i shouldn't pay for the service, or to be offered a complimentary manicure for next time, the manager did not accept that ! She was rude, impolite and totally unprofessional! Never going back there again!!!! read more

I cheated on my nail shop and ended up here smh... well it started off really good! Boba! Accommodations,etc. They pride themselves in ambience for the lack of service. It's a very fast paced salon so if you're looking to relax, that's not a thing here. As you're getting a pedicure, they will start your manicure and even put the LED light on your lap while there is still water in the bowl. Obviously a safety hazard. It's very easy to get up charged there so please make sure you're keeping up with prices. They're very fast pace so if they can get u they can! I paid 115 for nails that were 55 & a pedicure that was 55. They'll get that tip from somewhere I guess! Also, I just got my nails done last week on Thursday (it's money today) and my finger is already lifting read more

QQ Nails And Spa - Nail Salons Near Me - Los Angeles, California

AWWWWWFUL! First of all it needs to be condemed by the Dept. of Health, it's filthy. I watched as they did NOT clean their tools before going to the next customer. Secondly, their skill level is worst in the city. The girl at the desk is RUDE and dirty. AVOID unless you want an infection and ugly nails. read more

Price is so worth it. I came with 3 friends on a Wednesday night and we all got pedicures. I felt super taken care of. I got regular polished but mixed two colors to add some sparkle and I'm so glad I did. My nails look so pretty! I also got a pedicure and my toes look so much better. The staff is soooo friendly and the best part about all of this is THEY GIVE YOU COMPLIMENTARY BOBA AND TEA. I will forever come back here just because of that. They are SO sweet here. SUPPORT. read more

QQ Nails And Spa - Green Thai tea - Nail Salons Near Me - Los Angeles, California

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Gratefulllll as hell I found this place if I'm being honest! I've lived in LA for 5+ years and the amount of times my nails used to break less than a week after getting them done was actually diabolical considering how much I was spending. I've come to QQ now twice after my bff recommended and my nails have never held up this long!!! Not to mention how attentive they are to manicuring and cleaning your nail beds for proper application and long-term wear. Also this place is so beyond reasonable for the great location. I will continue to come here!!! Thanks QQ! read more

QQ Nails And Spa - Unicorn Nails - Nail Salons Near Me - Los Angeles, California

I had a great time yesterday. I picked the deluxe mani and deluxe pedi. Both of the ladies helping me were professional, did an excellent job on my nails, and were friendly and prompt. The lady next to me was visiting from Australia and she was equally happy with her techs and the color and trim on her nails. The spa itself is normal, not fancy but not dirty or anything. There is a clean restroom and decent parking, depending on the time of day. read more

Competitive prices and free drinks with service in the middle of Melrose? Color me surprised, I had to find out if QQ Nails And Spa was too good to be true. My friends and I had a great experience here. We made appointments through the phone a day ahead and were promptly serviced on a Wednesday evening. Basic manicures and pedicures here are worth the price! They will ask you if you want to upgrade or add on anything, but at the end of the day, it's your choice. I am satisfied with my basic pedicure (which included a nice refreshing scrub) and gel manicure. There were a lot of colors to choose from both for regular polishes and gel polishes. The edges of my gel manicure could be neater but they've survived more than a week so far! On the free drinks note- the green milk tea was so bomb! It reminds me of the green thai tea from Seaside Bakery in Newport Beach (if you know, you know). And it was a full sized cup! Give QQ Nails and Spa a try if you're in the area. The nail technicians are hard workers and quite friendly. It felt like I was right as home since it seemed like most of them were Vietnamese. read more

Love this place! Wasn't sure what type of nails I wanted and Candy suggested this look for summer. She freestyled and I am absolutely obsessed! I always get 10/10 service! read more

QQ Nails And Spa - Nail Salons Near Me - Los Angeles, California

I love this place. The service is great, everything is fairly priced, and if you call ahead of time they always make sure to see you at the time of your appt. read more

Free boba, open late till midnight (Thur to Sun)! Definitely will come back when i am in socal. read more

The salon is great; along with their employees, the vibes, and price but the actual nails didn't last even 2 weeks when I got GelX. All my nails were lifting and there was a lot of excess gel/product under my nail that made my nails look bulkier than they were. I wanted to love this place but numerous people I know have had similar experiences! read more

This is my second time here and I LOVE IT. Alice is the nicest person and she is truly so talented. I love the vibe & appreciate the free boba. :) I got gel x and it was a very easy process. Highly highly recommend coming here!! (Alice is AWESOME) Thank you!!!!! read more

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Solid service, never much of a wait even they're super busy. Staff is kind. They don't always have the colors I'm looking for so I'm going to start bringing my own. Don't bother with the deluxe pedi, it's not worth it--cheap products that smell a bit off. Overall, I like QQ for a quick mani/pedi and will keep going to them. read more

QQ Nails And Spa - Basic gel mani, OPI Put it in Neutral - Nail Salons Near Me - Los Angeles, California

Obsessed! Such amazing service and energy. Will be coming back for sure. The nail shape is the nicest I've ever had. read more

QQ Nails And Spa - Nail Salons Near Me - Los Angeles, California

This is the worst nail salon I've ever been to. Health and safety inspectors should really visit this place. Went in for a simple pedicure. The towels were super dirty. Looked like they were reused from last customers with stains. I didn't even see them remove the tools from a sterilized container total pedicure was 15 min. When she was cutting my cuticles and edges she actually pulled at the nail that was hanging instead of making a clean clip. That led to bleeding. With how dirty this place is I'm worried I'll get an infection. I had to tell the elder lady to be gentle twice. She's very rough I doubt she even has a valid license as she had NO idea what she was doing. I think a child would have done better. Never would recommend this place to anyone. read more

It's fine - I got a normal mani pedi and there's still nail polish on my skin. This is partly my bad but it also smudged immediately after getting into my car. Everyone is very kind but I found the actual service I paid for lacking read more

I love this place!!! Upon check in you are offered a beverage of your choice for free! I get gel X full sets and I love that they last 4 plus weeks. They always are able to do the nail art that I ask for! The gel pedicures are amazing! They last just as long as my gel x nails. The prices are so great! The staff are friendly. You wont be disappointed. read more

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As I sit and look at the quality of my nails I could not help but write a review. I came to this nail salon twice. The first visit my pedicure was really nice. The lady who did my nails was not the best nail tech but she did her best. I asked for a simple design but although she didn't do what I asked she still tried her best to make them look nice. I should have noticed there would be a problem when I seen the lady next to me complain about the quality and design of her nails but I still decided to give them a chance. Two weeks later I returned to get my nails done again and the nail tech was nice but she had no idea on how to design or shape nails. As I explained what I wanted 5 times which was almond or coffin shape nails she decided to shape them how she wanted to shape them. I asked her for cat eye design and she didn't even do that. I was so frustrated I just told her I was ready to leave and just finish polishing them. The staff did nothing, one lady asked what I wanted twice and she explained it to the nail tech but I guess she didn't understand. The fact that the staff didn't try to make it right or have a returning happy customer is the reason why I won't be returning. I don't mind paying for my service but I would like good service not mediocre. I would like to receive service from a staff that actually cares. I would've been a returning client has they made this issue right but nobody caredThis was a huge let down. I do not recommend this nail salon. read more

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