Love this place big portions great food every time and service is really fast 10/10 will come again

QDOBA is Mercer Island's only fast convenient restaurant that serves Mexican fare and they really are tasty for an inexpensive price point. Bluntly, they are an upscale Taco Bell, a kissing cousin of Chipotle. This isn't where you go for authenticity. You come here for a quick made-to-order experience and they will meet those expectations. They will be fast, efficient, and it is good. The portion sizes tend to be hit and miss, especially with cheese, but usually if I ask for a bit more they do so without hesitation. I appreciate how good their chocolate chip cookies are which they bake on-site. read more

Got lunch from here delivered to work as part of Employee Appreciation Day, so no comment on ambience of the inside of this location nor service from employees. Regardless, their food is bomb, and came out in nicely sealed container boxes for me and my coworkers. We got this through a group ordering system, though we had to figure out who ordered what since our orders didn't come with our names. I had their double protein post-workout bowl, and to prepare I did some quick weightlifting within 30 minutes of eating this dish :) This comes with adobo chicken, black beans, veggies, guacamole, salsa and lettuce all in a decently large bowl. The adobo chicken was all right by itself but it went well with all the other things in this bowl. There was a lot of guacamole slapped on top of the bowl, and I asked for extra chicken in which they really delivered on that! Definitely packed with tons of protein from the meat, beans and - though probably not as much - guacamole. read more

QDOBA Mexican Eats - Double protein post-workout bowl - Mexican Near Me - Mercer Island, Washington

Been going to this Qdoba for 15 years. Has always been my favorite place to go. Today was my last time. The owner has condition his employees to give such absurdly small quantities it's ridiculously frustrating. $20 for a burrito and the employee is scooping bean by bean. When asking for two scoops of rice he instead gives half scoops, and says "I need to be able to roll it up" before knowing the rest of my order. They are starting with the assumption they need to give you quarter scoops. I am so disappointed. I loved it here but the scale/scoop watching has become way too absurd. I'll just take the extra 10 minutes to go to chipotle in Factoria. read more

QDOBA Mexican Eats - Half a cup of queso, ordered a large queso. - Mexican Near Me - Mercer Island, Washington

Came into Qdoba for a chicken bowl. For a great healthy fast meal this place is one of my favorites. Now 90% of the time I grab a make your own bowl. With many options to choose I grab chicken, pico, rice, lettuce , cheese and black beans. A healthy mixture and a bag of chips & pico to accompany my order. I make a suggestion if you by yourself grab the small bag o'chips it's enough for two diners... Just a note it's my favorite PICO and a guarantee it. Thanks for the lady who assisted me today. Super friendly and had a huge smile which is nice to see some pearly whites. Make sure you ask how he/she day is going. She appreciated it. Can't wait for a return visit and my last tip for the day is THE TACOS taste amazing. It's my other 10% order FYI... read more

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Great food and amazing service! I highly recommend it! It's a great service overall! It

The customer service sucks at this QDOBA, first they argue with you when you call them, they don't know what they're looking for when asked simple questions, give attitude right off the bat, can't follow simple directions regarding online orders, and they hang up on you everytime you call them to ask them a question; whether it's about the delivery or if they're open. Honestly one of the worst restaurants I've ordered from and one of the worst I've been too. It's also dark in the store and they have catering bags everywhere, not professional at all. read more

A friend and I came here on a Thursday night around 8:15pm. I specify the time because if you're in the Mercer Island area you'll realize that very few quick bite places are open past 8pm. One of the restaurants across the street closed at 8:30pm and turned us away at 8:12pm saying that the kitchen was closed. So I was surprised to see that Qdoba was open till 10pm! My friend and I ordered bowls, one vegetarian and one with the adobo chicken. We received good service and the bowls were pretty full, especially mine because I pretty much got everything they have to offer. I especially loved the pickled red onions! All in all this Qdoba was quite clean and overall the vibe was chill. The food was good, nothing extraordinary, but still yummy. Plus I essentially had enough leftover for a second meal the next day. My chicken bowl cost me about $12/$13, so all in all not a bad deal considering it would last me two meals. I would definitely come here again. read more

Lovely staff, everything is homemade and delicious, price is fair for the portions if you're a big eater I recommend to double your meal, clean restaurant and good ambiance. read more

QDOBA Mexican Eats - QuesaBirria Quesadilla - Mexican Near Me - Mercer Island, Washington

Definitely subpar to Chipotle in terms of price, amount, taste and quality. It was a very small bowl comparatively, and portions were very skimpy. Price is a few dollars more than it should cost, especially for fast food and the lower quality. Especially on top of that since they got both mine and my partner's orders wrong (missing multiple ingredients from our online orders). The chicken also tasted strange, like a little fake and plastic-y? Probably just the seasonings used but something seemed off. read more

QDOBA Mexican Eats - DIY bowl - Mexican Near Me - Mercer Island, Washington

This is usually the place I go when I want to enjoy my three cheese, queso nachos and several years and now the service has always been good and the portions are filling. It doesn't really make sense that it only has three stars because the manager is always keeping things warm and the food is not dried out and the staff is always friendly so maybe they're expecting some kind a five star deal when it's just a chain restaurant that serves good food . read more

This place is always closing early and it sucks because you don't know until you get there. I get all excited to eat QDOBA and I'm starving but then what a huge let down.. read more

Double check your order! twice now they have gotten by to go order incorrect. when I called they were snarky and unapologetic. and they were out of cheese. really? save your money and hit the taco truck around the corner. read more

food was pretty good i liked the sauces. The service was kind. Ambiance was good was relaxing. But i got food poisoning for 3 days.

Finished just now, pork had too much fat yuck. Usually good. Also soft tortillas were not heated and were broken. Maybe more training? Tortilla chips were delicious, perfect. Usually my fav over all other quick mex. read more

Standard Qdoba but good in a pinch and slays Azteca for Mexican food. QDOBA is kind of fast foodish but I would go here instead of Azteca poop on a stick any day. If you have been to QDOBA you know what you are getting. It's a chain not as great as some truly authentic places but better than the slop they are serving in Bellevue at places like Azteca read more

This is my go-to fast food place! I think the app was a good idea but it doesn't work well. That's not the restaurant's fault so I'll continue. Most of the employees are awesome! Really awesome! They are nice, kind, and smile all the time. The food is pretty good. I eat at this restaurant all the time. I guess my main reason for my continued visits is the staff. If it wasn't for the staff, I would venture out to other fast food places. I only have one gripe out of all of the times I have visited. When a food bin is almost empty, the employee will pick it up and scoop out the rest onto your salad or tortilla. The issue that I watched happen is that the nasty water from under the pan (that keeps the food warm) drips off of the bottom of the pan when it's picked up and right on top of your food. That's pretty gross. I tossed my food after that happened to me. Oh well, I still go back. read more

Always fresh when I come, delicious guacamole they make by hand! Great management staff, always friendly when customers come in. The brisket tacos with guacamole and corn salsa is always bomb, and their drink selection is also pretty damn good, too. Free style machine, and choice of bottled beverages. read more

QDOBA Mexican Eats - Brisket tacos with bomb-ass guacamole! - Mexican Near Me - Mercer Island, Washington

So I came in today to buy lunch for my team of nine people in the office. Forgot my mask, hoping that they would just give me one when I place the order. Instead they looked at me and acted like I'm a terrorist. If the owner was a smart businessman he would've spent two dollars on the box of masks so he doesn't have to lose $200 orders over his own lack of customer service and mental paranoia. read more

When I visit this location with a service dog, I either get great service or a grumpy gentleman admonishing me for bringing in the dog. Today he was quite mad at me and literally said "I've told you before, you can't bring your pet in." It's true, he did. And every single time he did, I told him that it was a service animal. Can anything be done to educate the staff on the ADA laws? I hate walking out of a place, with food I just paid for, feeling scolded and put down. read more

I've probably been to a dozen Qdobas in three states. This one serves the smallest portions I've ever seen. Partial scoops of rice, partial scoops of beans, just not the way it's supposed to be. Good luck asking employees for more -- they have attitude and tend to say no, that's the way it is. All the other Qdobas around here offer two scoops of guac. This location, just one. If every Qdoba were like this, I'd never go to Qdoba. A shame. Regional manager should do some blind shops and consider replacing the location manager here. read more

Me and my kids had the worst experience at this place first there was a lady who I learned her name is HHKathy was very rude very lazy and very inappropriate her respect for her co-workers and people around her made the atmosphere nasty her customer service skills were very poor and not a good reflection of the company kindness and respect are free and don't cost a thing and I find it very unfortunate that this person has yet to grasp the fact that there are kids watching you and people who may look up to you so you should watch your language and your actions at all times the rest of the employees were quite respectful read more

Went here for lunch today with my coworkers. It was my first time at a Qdoba and I was surprised to see that it's pretty much Chipotle! The guy that put together my bowl realized I was not sure how to order at first, and he kind of directed me through it so that was nice. I was super stoked at the toppings they had - queso?! Whaaat?! Overall, the bowl was pretty bomb. Their guac is comparable to Chipotle's. I definitely wish the meat was as flavorful as Chipotle's and the queso was stronger, but overall a very good contender. read more

According to the governor the pandemic is over however this restaurant still requires masks yeah it doesn't have any masks to give to customers who are vaccinated and don't carry a mask anymore because it's not necessary, they're also super rude read more

its gone down hill quickly the food doesn't taste fresh, the meat is cold and has a weird taste. the person serving the food talks very low and seems to have a attitude as if he truly doesn't like his job. the atmosphere itself is not kept very well. just looks dirty. im highly unsatisfied and will not be coming back. the one star is for the kind lady who helped me at the register very bubbly personality! read more

I came in yesterday with my daughter the gentleman who assisted me seemed to be in a bad mood. I asked for two types of meat and he said that will cost extra, I said cool I'm aware and kept with ordering. He said, well i was just telling you. I'm like I know. He literally stood there with a full attitude and started talking about me with the coworker, handed my bowl off and stormed away. All because I knew that if I asked for extra I would be charged extra? Extremely rude and I just couldn't believe it. II was also inquiring about the family meals you can purchase on door dash but it wasn't on the menu and the same guy was like "I told you that's catering". Just rude service. I didn't even eat my bowl, I was so turned off. No thanks to this location. Never had a problem with the Issaquah store. read more

We had a catered Qdoba lunch today at the office and it was a big hit!!!!! The delivery driver was early (very much appreciated) and did a great job setting up. Absolutely delicious- thank you!!!! read more

Food was great, except the fact that I got like half a spoon of guac and when I asked for more, they said I would have to pay extra, but everyone I came with got full spoons for same price. Portion was a lot smaller than chipotles even though the price is pretty similar. Chipotles chicken tastes a lot better though. It's soft and theirs was burnt, which I've already noticed multiple times after coming here. Here's why it's a 1 star: their staff is THE RUDEST staff I've ever met. The ladies serving were so mean and they were mugging us the whole time and were so irritated over the smallest things. Like if you don't wanna be there, then quit! Stop giving a terrible rep for the company! read more

Never ever wants to enter here in future.. awful customer service they behaved with me like I am a dog ..when I ask a another drink glass.. for drink..need to hire well and well behave employees.. read more

Zero stars manager was rude and demanded I provide private medical info to justify my service dog. I just wanted a burrito to go which was already made​ at that point. This is one disabled veteran that will not patronize Qdoba ever again. read more

Food is as expected, which is OK, but you cannot get a cup of water. They insisted on charging over $3 for an empty cup which I could fill. Or charge for a bottle of water. Ridiculous read more

My husband and I had the 2 for $22. 2 entrees, 2 drinks and chips with queso. I had the steak salad and my husband had the steak burrito. Huge portions, clean restaurant and quick service. Lots of parking at the M apartment complex. We'll be back when in the area! read more

Honestly, the workers they had before were so much better. I don't know what happened but now all the workers they have are just bad, doesn't smile, takes forever to make your food and makes the burrito so small compared to the previous workers. I had a terrible experience with this blonde girl worker. She gave me the tiniest burrito I have ever seen. Literally the size of my fist. When I asked for a little more meat she gave me a bad attitude. Later when I got to the cashier I complained to the manager and he didn't care at all, no apology or explanation and the girl in the back just rolled her eyes and threw her eyes in the air yelling "Whatever, I'm just doing my job". Soo rude and disappointing. read more

Well, I wanted to see if they would improve and I am happy to see that they did. I've tried their burritos, quesadillas, tacos and soup. First, they seem to have slightly improved on the seasoning of their meats. They are definitely more generous with their portions and the staff seem to be friendlier. Overall, the entire experience is much improved and I would definitely make a point to stop by when I'm in that area craving a burrito. read more

Worst customer service I have ever seen at a Qdoba, will never be coming back here again.

Skip this place! If you want good (Americanized) Mexican food, GO TO CHIPOTLE. You'll be more satisfied after finishing your meal. That being said, you will most likely...not end up eating every last bite of your burrito or whatever you order here. On the other hand, the quesadillas here are pretty tasty. It comes with your choice of cheese, chicken, pulled pork, or grilled steak. I've gotten the chicken, and they load the tortilla up well with shredded cheese before it goes into the press. The tortilla is nice, crisp, and golden, while the cheese and chicken melt into one when you bite into it. The cheese never ends, and there are fairly decent pieces of chicken in there. Guacamole, sour cream and your choice of salsa comes on the side. They also serve breakfast here, including breakfast burritos and quesadillas. To be honest, I was pretty excited to have a Mexican joint on the island. I love Chipotle, and thought Qdoba would be similar...but boy was I wrong! I guess if I end up walking into this Mexican mecca, the only thing I will be ordering is the quesadilla. read more

This is my first time ever going to a Qdoba. I have always been a chipotle fan personally. I work on mercer island and I am tired of getting subway sandwiches. I noticed there was a Qdoba across the street, so I tried it out. Honestly, their food didn't blow me away, but I will for sure come to this location again because of the customer service. Kevin helped me, it was kind of obvious when I saw him roll a burrito that he was brand new but his constant smile and positive attitude was what made all the difference. He was so helpful and was a perfect example of how customers should always be treated. I've had a rough day and left in a good mood just from his great attitude. Thanks Kevin! read more

This location filled my burrito bowl 1/4 of what every other Qdoba ever has. And the roja salsa they made has no flavor, which is my favorite salsa usually. This team needs some coaching. read more

Sure it Americanized but it tastes soooo good. Plus... Were not in Mexico. Were in america. It's not going to be authentic, of course! Once though, I got a steak burrito with black beans, and the beans were so salty, it was literally like taking a gulp of ocean water. I had to throw it out... But it hasn't happened again, and sometimes things happen. read more

Food was good but the new chick working there she's Latina and has 2 butterflies on her right arm could get itttt she fine coming her more and telling my bro's ;) read more